Brand new AirPort Extreme has only flashing amber light

Hi all,
I just brought home an airport Extreme Base Station 802.11n to get online with my snazzy new MacBook Pro. So, I hooked the router up to my cable modem as per instructions, and all I get is a flashing amber light. I've tried rebooting the modem, and still zip. There's nothing wrong with my internet connection ~ when I connect either the desktop or the laptop via Ethernet directly to the modem, I get on line immediately. But I just can't get the base station to connect with the modem. I've waded through the forum and haven't found an answer, and since Apple no longer provides a phone number in their manuals, I have no way to get an actual human to walk me through this. I don't know whether I'm missing some crucial step, or if I have a defective base station and am just spinning my wheels trying to get it to work. Any assistance would be MUCH appreciated!
Thanks, Kate

OK, I'm putting this back out to the group.
I've tried resetting the AEBS back to factory settings, I've unplugged and rebooted the modem & AEBS numerous times. I tried to install the 7.5 firmware, but my MacBook can't see the AEBS to perform the installation, and still, no internet connection and the persistent flashing amber light.
Comcast tells me they don't support routers, so they can't check to see if the AEBS is visible on their end ~ but I'd bet it isn't.
I'll try Apple's support line tomorrow, but in the meantime ~ has anyone else experienced this level of problem, or does it sound like I have a faulty unit?
Thanks!
Kate

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Brand new Airport Extreme Base Station flashing Amber light

hi
I know this question had been addressed before , but i couldnt find satisfying answer yet
I bought this Brand new airport extreme base station, I hooked up my ethernet cable into WAN Port as per the manual.
I installed airport utility 5.1 on my windows xp SP 2 laptop
and then I powered on the base station
The light in front was Solid Amber and then it turned Flashig Amber .
I tried resetting the base station and Cable modem. but no luck with Flashing Amber Light
Any Help for beginner Apple user?
thanks
Airport Extreme Base Station ( 802.11n) Windows XP SP2

Here is another post that addresses your question:
http://discussions.apple.com/thread.jspa?threadID=1005682&tstart=15

Brand New Airport Extreme Doesn't Wake the iMac

I have been having MASSIVE problems with Back To My Mac, so I figured the Airport Extreme was the problem, since it was two years old. I replaced it with a brand new one. Now I have two problems: Back To My Mac still doesn't work, and the brand new Airport Extreme cannot wake the iMac.
The iMac has "wake on network access" enabled. The two-year-old Airport Extreme was able to wake the iMac.
What do I need to do to enable this feature on the new Airport Extreme?

No, that doesn't address the problem. The two-year-old Airport Extreme could wake the iMac with either a wireless or an ethernet connection. According to Apple's documentation, if the preferences say "wake on network access" it means both should work, and they used to.
The brand-new Airport Extreme cannot wake the iMac at all. When I installed it, I used the new Airport Utility to copy the settings from the old one. Could it be that some setting necessary for waking the iMac was set incorrectly by this process? If so, how do I correct it?

Just bought a brand new Airport Extreme and having trouble with it being recognized. I have a Mac version 10.5.8. Is my computer compatible? I have the Airport Express now and it works fine.

Just bought a brand new airport extreme and having trouble with it being recognized. My mac is version 10.5.8. What should I do?

The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
From Apple's Specifications:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
A few options.....
Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
Update to Lion or Mountain Lion.....but check first to make sure that your Mac will support the operating system first.
Use....or borrow an iPhone or iPad to set up the Extreme

I just replaced my airport extreme and now the amber light on my airport express is flashing and so it is not being recognized. I have been on the computer and gone to airport utility and it is simply not showing up at all. What can I do?

I just replaced my airport extreme and now the amber light on my airport express is blinking. When I go to utilities and try to find the airport express it does not show up.
What should I do?

Anytime you change networking hardware it is always a good idea to perform a complete power recycle of that hardware. Check out the following AirPort User Tip for details. Please post back your results.

I recently bought an Airport Express and connected it to my TimeWarner modem. Am able to surf the internet using my MacBook Air, iPad, and Apple TV, but the AirPort Express has a blinking amber light. How could I change it to a green light?

I recently bought an Airport Express and connected it to my TimeWarner modem. Am able to surf the internet using my MacBook Air, iPad, and Apple TV, but the AirPort Express has a blinking amber light. How could I change it to a green light?

The following may help: Wi-Fi base station: Understanding and resolving a blinking amber status light

Brand new Airport Extreme...has slow loading..

When I first got it , it was blazing fast...went out of town for two week and it has gotten slow....it just takes like 10 15 seconds to load the page....I went hard wire from the modem to my mac book pro and it was instant...so it has to be the airport....I have and express piggy backing from it but that didnt seems to affect it prior....any thoughts?

OK, I'm putting this back out to the group.
I've tried resetting the AEBS back to factory settings, I've unplugged and rebooted the modem & AEBS numerous times. I tried to install the 7.5 firmware, but my MacBook can't see the AEBS to perform the installation, and still, no internet connection and the persistent flashing amber light.
Comcast tells me they don't support routers, so they can't check to see if the AEBS is visible on their end ~ but I'd bet it isn't.
I'll try Apple's support line tomorrow, but in the meantime ~ has anyone else experienced this level of problem, or does it sound like I have a faulty unit?
Thanks!
Kate

Brand New Airport Extreme and Motorola Surfboard 5101 Connection Dropping

I'm going to add to the chorus and point out that my brand spanking new Airport Extreme continually loses internet connectivity with my Motorola Surfboard 5101 modem (this is used on a Time Warner connection).
Disconnecting the Airport and connecting directly to the modem via ethernet cable works flawlessly as does using my old Linksys router. With the Airport Extreme it will work for a number of hours and then drop the internet connection. Airport Utility shows the Airport Extreme as having a green light while the internet connection has the amber "disconnected" light, but, as I said, cutting the Airport out of the connection leaves my internet connection stable and flawless so it seems the problem is either the Airport or the combination of the two.
So, is the only solution to replace the cable modem with one that works with the Airport? If so, how do I know what will work and what won't?
Should I return the Airport? Get a completely different 802.11ac capable router (which one)? Perhaps there is some arcae setting buried deep in the bowels of one device or the other that needs setting?

It's ok, I got. You have to put in password "BT" Never had to do that before, but it works....maybe this helps someone else.

Brand new airport extreme not found on utility on iPad

I Just purchased the AirPort Extreme. My first Apple router but all of our devices are apple products with the exception of our pc. Extreme is flashing Amber light and is not found in the airport utility app. I want to enjoy this apple product as much as the others but it's becoming difficul.

OK, thanks for clarifying that for me.
If you have the Setup Guide handy that came with your AirPort Extreme, please head for page 12 and locate the heading to......
Setting Up AirPort Extreme Using an iOS Device.........To Set It Up
The steps here are pretty clear, and we rarely get a question about this but, we'll go through this in case you might have missed something.
1. Tap Settings on the iPad home screen. Settings is the gear looking icon there. Then, tap WiFi. WiFi is on the left side of the screen.
2. Tap the name of the AirPort Extreme. AirPort Extreme is located just under the heading of SET UP NEW AIRPORT BASE STATION there.
In the example below from an iPhone screen, I am setting up a new AirPort Express. So, I would tap on AirPort Express. You will see AirPort Extreme on your iPad screen, so you would tap on AirPort Extreme.
When you do this, that will start up the setup wizard.
3. Follow the onscreen instructions to create a new network or extend an existing network. The setup wizard will analyze the network and suggest the correct setup for you.
Once the AirPort Extreme has been set up, then you can use AirPort Utility to edit or modify any of the settings that you might need to adjust.

I have a brand new airport extreme. I just ordered a WD My Book Studio 2TB Mac External Hard Drive Storage USB 3.0 Can I partition this and use one 1tb as a time capsule and 1tb on my desktop of my mac as a wireless hard drive? If so how?

How would I do this?

To partition the WD My Book, you could temporarily connect it to your MacBook Pro via USB. Then use the Disk Utility to partition it into two separate partitions of whatever size you choose for each.
Once partitioned and formatted (I would recommend HFS+), you can then disconnect the drive from the MacBook Pro and attach it to the new AirPort Extreme. The Extreme should now "see" the drive as two separate drives. You would then use the AirPort Utility to share out both drives.
For Time Machine, you would just need to select the appropriate shared drive.

Airport express not working (flashing amber light)

I just bought an airport express and have spent days trying to set it up with my Cable modem. I use Time Warners roadrunner as my service provider and know that the cable modem is not the problem because the internet works fine when I hook my mac laptop directly up to the modem via ethernet cable. Originally when I first plugged in the airport express base station I only received the flashing amber light. I have tried unplugging the modem and plugging it back in multiple times, but I continuously get the flashing amber light on the airport base station. My modem however recognizes the airport and is flashing the light that signals that it is linked to a computer.
My computer recognizes the airport, I get a strong signal and the airport utility says that everything is ok but the light on the base station flashes amber and the Internet wont work. Originally I had it set to Connect Using: Ethernet and Configure TCP/IP: DHCP and the light flashed amber so I started messing around with the settings. I changed it to Configure TCP/IP: PPPoE but was not sure what my login and password would be so I used my account information for roadrunner and to my surprise the light stopped flashing amber and turned green. I thought my problem was miraculously solved but the Internet still wouldn’t work, it kept trying to connect to the PPOE server with no luck. I had never expected the wireless to work under the PPOE setting so I was very surprised that the light turned green rather than amber. This is very confusing to me so I put the configure setting back to Ethernet rather than PPPoE and the light started flashing amber again. I have put the airport back to its default settings many times and tried starting over, but I still get the amber light.
I have run out of things to try and do not know a whole lot about wireless Internet so any help would be useful. I know of other people that have set up their airport express with very little hassle and knowledge of computers, so I thought this was going to be an easy process, apparently I was very wrong.

Roadrunner's cable internet service uses DHCP and not PPPoE - so the first thing you need to do is change that configuration back to DHCP on your Airport Express.
Then unplug both the cable modem and Airport Express from power for a while - the longer the better. Try five minutes, and if that doesn't work then try all day or overnight. After you get tired waiting, plug the modem back into power and wait a minute. Then plug the Airport Express into power - and hopefully by now Roadrunner's connection will have been reset and the Airport Express will be able to establish a connection, get an IP address, and show you the solid green status light.

Brand new Airport Extreme base station- erratic power on behaviour

It doesn't power on the 1st time on opening the box, bring back to distributor and power on flawlessly there.
Bring back home again, carefully check all power connections including back of airport, transformer and the wall power outlet.
Other equipments, computer, printer, switch, etc. sharing the same wall power outlet had no power problem.
Sometimes power on with light, sometime don't (no lights at all); when it power on, sometime its turn itself off without any notice.
Any help please.
Message was edited by: wulee

OK OK. Am I bad luck. try a few more times at different sites with different power socket, still no luck.
Try HK support, just ask u to reset, and reset, check connection, etc. without much real help to the issues.
Now the the transformer is certified dead, no more power up even after hours or rest.
Perhaps the transformer is not that compatible with the power supply.
I'm not quite satisfied with the post-sale service I obtained, as the product had not been functional since i bought it brand new Dec last year.
Anyway. I'd not recommended this product for use Hong Kong.

Where can I buy a power cord for my brand new Airport Extreme serial number C86MJ3E0FJ1R ?

I lost the power cord and don't know where to buy in the apple store.

Amazon
http://www.amazon.com/Genuine-EADP-20BB-supply-AirPort-Extreme/dp/B00AAQ3JE8/ref =pd_sim_sbs_e_1?ie=UTF8&refRID=07Z3H174172XDAET831A

Airport Extreme stuck on solid amber light - no response at all

I got my Airport Extreme this morning, set it up easily and was online for a few hours. I decided to set up my printer to the Airport, and when doing so - I unplugged the Airport Extreme and plugged it into a new outlet.
Now the base will only show a solid amber light, and Airport Utility says that it is unable to find any base stations.
I've tried unplugging the base, unplugging my modem, resetting the base, and nothing is working.
Can anyone help, please?
Message was edited by: tvchicklet
Message was edited by: tvchicklet

Have you tried connecting your MacBook directly, using an Ethernet cable, to one of the AEBSn's LAN port, and then, tried using the AirPort Utility to access it?
If so, and have already done multiple "hard" resets on the AEBSn, something might have gone wrong when moving the unit, possibly a voltage surge. Have you tried plugging it back into the original outlet to see if that would resolve the problem. Otherwise, if practical, you might want to take it to your nearest Apple Store to have them take a look at it.

I have been using a Time Capsule as my modem and back up for the last 6 months, suddenly it has started flashing amber light. I have tried resetting, soft and hard, but no success. On reset, the message is that it does not have access to internet.

I have tried resetting, following instructions on Apple support.
2 amber lights are showing, saying no internet, and no dns servers.
On the same network I have direct link to TV, working fine.
The TC does not seem to be able to pick up IP address even though directly connected with Ethernet cable.
I'd appreciate any help possible.

So what kind of modem is it.. is it cable.. if so you need to power it down and leave it off for 30min or so .. maybe shorter or longer depending on the ISP.
Do a full factory reset on the TC.
The Factory Reset TC Gen1-4. Or AE Gen1-5
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Plug into the TC by ethernet from computer and setup as router .. ie dhcp and nat.. if it fails please give info on the firmware of the TC and the actual modem model number.

Brand new AirPort Extreme has only flashing amber light

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