Brand new Apple TV won´t connect to Internet

I just bought an Apple TV 3rd generation today. Unfortunately I´m having some issues installing it.
The Apple TV does connect to my wifi network but won´t connect to Internet. I´m currently using Time Capsule as router and thought that all Apple gadgets would have no problems connecting to each other. Both my Macbook Air and iPhone can connect to Internet when using the same wifi. I´ve tried to restart and restore Apple TV a few times and have also restarted my router. Apple suggested that when troubleshooting, but it did not work. Anyone who knows how to solve this problem?

I´m not sure what just happened, but when I woke up this morning and started Apple TV it worked. Haven´t done any changes in settings...
Out of curiosity, if the same problem occurs again how would I solve the internet connection problem. Yesterday I just saw computers/settings on the main screen.

Similar Messages

My brand new iPad 4 won't connect to iTunes on my PC.

My brand new iPad 4 won't connect to iTunes on my PC. When first connected to the USB port this mornng, iPad appeared under devices in iTunes, but it soon disappeared. I waited and reconnected using a different USB port, and "iPad" appeare for a short time, and I was able to transfer some files to my iPad. But the connection was broken again. This last attempt, "iPad" appeared for about 30 seconds, and then nothing. The iPad is two days old! What can I do?

Check this out http://support.apple.com/kb/TS1538
If problem persist return device for a refund or exchange.
Hope this helps.

New iPhone 4s won't connect to internet

New iPhone 4s won't connect to internet beyond my home wi fi. How can I correct this? I need internet where I go.

I've got exactly the same problem.
Upgraded to iOS7 all was fine.
It then prompted me to upgrade to 7.0.2 and now my iPhone 4s won't connect to Internet anymore.
There was also a carrier settings update that I accepted which could have broken things.
I've tried different APN settings but it still won't connect for me :-(
Tried a Reset Network Setting, and the problem is the same.

Brand new iPad mini won't connect to FaceTime

My brand new iPad mini just stays on connecting when I try to call anyone. Any ideas?

http://support.apple.com/kb/TS5419
Read this. As of april 16 any device that uses facetime must be updated to a certain level. So it may be as simple as you or the person you're calling needing to update your device to iOS 7.1.1

Brand new macbook air won't connect to my wi-fi

Was really looking forward to no more Vista but have had to go back to the old laptop to ask this question.
I switched on the Macbook Air, followed the setup and waited for it to detect our wi-fi. I selected it and entered the password but it cannot connect, and doesn't give a reason. I tried several times and even disconnected my old laptop and reconnected to prove I was using the right password.
Our router is a Belkin_N1 and there's no setting on the MacBook to configure it, other than the password. I've obviously done all the usual things like switching off and on again, making sure the right case was selected.
I've been Windows up till now but was expecting the Macbook Air to be as slick as my iphone. Have I made a bad mistake, and how do I get some support for this issue?>

Thanks Xandris. That was one of many steps we tried, and we're still offline
We spent 2 hours on the phone with Apple yesterday and there are still no resolutions. We think they secretly believe our router is faulty or we are putting in the password incorrectly.
Last week we added a Canon printer to the network and after our call with Apple yesterday we gave up on the Macbook and set up our new Samsung TV, which also connected to the Router without problem While on the call I deleted the router from the list in my iphone and reestablished it successfully. The problem must rest with the macbook
Our next steps are to take it to our Apple solutions centre later today. If they can't fix it we can get a new Macbook.
I'd booked out large chunks of my weekend to play with my new toy and get it up to speed with my life, so I'm feeling slightly deflated at the moment

Brand New iPhone 6 won't connect to wifi.

So i just got my iphone 6 today and i just got home and it won't connect to my wifi..I have tried turning off wifi networking and rebooting, and I've checked my password multiple times and it keeps saying "Incorrect password for (Wifi Name)"

Reboot your router by removing all power from it for 15-30 seconds. If it still says "incorrect password" then the password is incorrect.

Brand new iPod touch won't connect with iTunes

Hi,
I have just been given an iPod Touch (32 gb) and am trying to get it to work.
I started by down loading a new copy of iTunes (there was an old version on my computer) and installing it. I plugged in the iPod and for a few seconds it displayed the apple logo. Then a symbol showing a usb cable with an arrow pointing to a iTunes logo appeared. The computer detects the iPod, but iTunes doesn't. I have not been able to progress past this screen. Initally, I thought that it might not have charged, so I left it plugged in for a few hours. I contacted Apple, and on their instructions, I've tried turning it off and doing a restore. I've also removed iTunes and then reinstalled it. I've tested my setup on an old iPod (iTunes detects it fine) and another iPod Touch (iTunes doesn't detect it). When the iPod Touch is connected to a Mac, it works fine.
My computer uses Windows XP and is about six years old.
Does anybody have an idea for something else I can try? Thank you in advance.

Try removing your Security Software(nortons,Zone alarm,Mcaffe etc)or at least turning it off and reboot, then delete the driver installed for your i-pod and reinstall the driver, then reinstall your Security System.Hope that helps it worked for me!!!!

Brand new Macbook Pro won't connect to wireless internet

Hi all, I'm relatively new to the whole mac thing, but I have a problem. I got a macbook pro for college last week, and have been struggling to connect to the internet ever since. I notice other's are having issues too.
So here's what's going on:
When I set my pro to using DHCP, I get no IP address, or sometimes get the self assigned address 169.etc. Yet when I put in a static address, subnet mask and router info I've found for my network, It says connected but when i click on safari no internet. I've run diagnostic in safari and all the lights go green (under manual ip etc) except internet and server (which are yellow). What's going on here? It can't be the airport card, because my pro connects seamlessly to my college's wifi, my ethernet cable and rogers internet stick. So is it my modem/router combo (using a siemens SE567), or is it because I'm running 10.6.4?
Please help, I have to use the internet for uploading videos and other heavy internet usages that my internet stick can't do (unless I want a $100 bill each month), and being tethered to my ethernet is kind of a bother.
*I should also note I have a pc laptop that runs fine off the network (siemens se567), though setting it up also gave me issues.*
Thanks

I'd suggest you repost over in MacBook Pro forum, and in Using OS X Networking.
There are Apple technotes on troubleshooting networking and setup.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/11395.html
http://support.apple.com/kb/TS1317
http://www.apple.com/support/macbookpro
People who are handy with networking issues and 10.6.4:
http://discussions.apple.com/forum.jspa?forumID=1343

Brand new MacBook Pro won't connect to WiFi after one day.

I got my MBP replaced by Apple on Sunday. I used it a bit that night, and let migration assistant transfer everything over from by backup drive overnight. I used it for a few more hours the next day, no problems. I brought my computer over to my friend's room (we're in a dorm building) and tried to connect to her WiFi. Whenever I try to connect to a network, there's an "!" over the WiFi bars in the status bar, and in Network Preferences, under WiFi, it say "No IP Address."
I am having the same issue in my Windows partition as well, which leads me to suspect this is a hardware issue. I am still able to view WiFi networks. I just cannot connect. Any suggestions? Thanks.

Hmmm...yes, there should be, although resetting the modem isn't hard (unless they mean something along the lines of resetting to factory settings). I wonder, tho, if the modem is old enough that something in your new computer is not communicating with it.
Can you connect with an ethernet cable? That might help you figure out if it really is a problem with your modem. You might also check with your internet service provider. I realize not all of them can deal with Macs, but if you rent the modem, they might be able to get you a newer model and if not, they may be able to make a suggestion.

My brand new iphone 5s won't connect to Itunes. HELP!!!

I just got this Iphone today and It connect to my itunes, I ran the diagnostic test on it and it says the problem is simply that itunes won't regconize it. It's not the cable or the USB port, I have the latest version of Itunes. I DO NOT UNDERSTAND!!!!

Sunshine.cheer29,
We've an article that details a number of troubleshooting steps which can help get your iPhone to connect to your Wi-Fi network.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/en-us/TS1398
Regards,
Allen

Brand new iPhone 4s won't connect to ANYTHING via Bluetooth. Is there a fix to this?

I purchased a 4s yesterday. I was reluctant but took the dive. I am incredibly disappointed to find that the bluetooth does not work with ANY other bluetooth device I try to 'discover.' It can't even DISCOVER other bluetooth devices! By what I've read online, this has been an issue. Does anyone know if there is a fix and what it is? I'd sincerely appreciate the guidance!! Thanks!

This may help as well... http://support.apple.com/kb/HT1664
What BT devices are you trying to connect to?

Brand new Ipod touch won't connect

Just out of the box, I get the Plug-it-into-itunes icon. But nothing happens when I plug it in. No connection.

You have the latest version of iTunes installed? Your OS meets spec (10.4.10, I believe)?

My brand new Xperia Z2 won't connect to the PC via USB cable.

My PC is running XP 64bit OS, my old Xperia U connects fine through the same USB cable and my Xperia Z2 recognizes flash drives connected to it via the supplied adaptor cable... Any ideas guys? does the phone perhaps not like my old version of windows?

Hi Jake, thanks for the response.I gave your suggestions a go and found that restarting the PC with the phone already connected via USB caused the phone to briefly flash up "connected to computer" in the notifications bar.This occured immediately on start-up of the PC, during motherboard Bios, and dissapeared as soon as windows began to boot up. Upon windows starting, no mention of the phone is found anywhere under "my computer", device manager or in the task bar... More on the issue...the very first time i connected the phone to the PC, the computer was already running. The phone immediately asked me if i wanted to install PC Companion 2.1. Following the installation, the connection just went and hasn't come back since. I have noticed that PC Companion will not start on my PC. I've tried re-installing it several times from Sony website but when i try to run it I just get an hourglass for 5-10 seconds, then nothing. checking back through the system requirements for Pc Companion I've noticed that it asks for every OS except mine (XP 64bit)... could this be the problem with the software not running and perhaps the phone not being recognised?

New iPhone 4s won't connect to Internet unless on wifi

I just got the new iPhone 4s. Problem is that whenever I'm not at home and connected to my wifi, I am unable to open anything on Internet. Just says server cannot open page. The 3G icon is showing but nothing will open. And sometimes it won't even send my text messages, I just get that failure to send in red under the message. Any idea of how to correct this issue???
Thanks

Sorry ... this might be a silly question but have you contacted your mobile service provider. Maybe the 3G service is down. Maybe they change some settings on their 3G service and did not inform their customers. It doesn't hurt to run the phone configuration through with them anyway.
Just a thought.

I cant set up my brand new apple iphone 4s as it wont connect to the internet help please

I cant set up my brand new apple iphone 4s as it wont connect to the internet help please

Hey vanessafromsouth perth,
Thanks for using Apple Support Communities.
It sounds like you are not able to connect to the internet. These articles should be able to help you get connected.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Have a nice day,
Mario

Brand new Apple TV won´t connect to Internet

Similar Messages

Maybe you are looking for