Brand New Battery still doesnt charge just show X   and i have reset smc still doesnt work

Brand new battery for apple still does not work have reset smc many times  still shows X in the battery and when it says its     charge the battery icon says 0%     I KNOW ITS NOT THE BATTERY BECAUSE I HAVE PUT IT IN A ANOTHER COMPUTER AND IT WORKED FINE 
ANY IDEAS??????

You may have a problem with the logic board. I had the same issue on a MacBook Pro and had to get the logic board replaced.

Similar Messages

  • Brand new battery will not charge

    I just bought a new battery for my mac book, because I assumed that my old one had died. However the new one won't work either, and now I am out of the country so no genius bar visits are in my near future. The battery status is listed as uninstalled and there is an x through the battery icon in the menu bar. What am I missing? How do I install it?

    Welcome to Apple Discussions!
    Reset the SMC, and PRAM. Here are the articles of significance.
    http://support.apple.com/kb/HT1411
    http://docs.info.apple.com/article.html?artnum=2238
    If it doesn't work, run the hardware test that came with the Mac:
    http://docs.info.apple.com/article.html?artnum=303081
    And if that doesn't work, try to replace the RAM.
    And if that doesn't work, take it in for service.

  • Brand new battery in 4s and still goes dead in 1 hour!?

    Tried all the suggestions on the support site, took the phone to the Apple store, they put in a new battery. I charged it to 100% and then unplugged it. This morning after it was asleep all night, I find it drained this morning.

    sounds like a brand new defect battery
    or you are playing crazy highe demanding 3g games while using the gps and 3g connection to their fullests

  • Having problems with brand new battery installed...Help please!

    Here's my problem. I just recently replaced the battery on my 13" Macbook. The brand new battery ordered from Apple arrived on Saturday and up until last night everything was great. Now all of a sudden the computer is doing the same things it did with the old battery. I am getting the green light on the MagSafe Adapter even though the battery is not fully charged. I am also alternating between "Not Charging" on the battery icon and a "X" on the icon.
    I did some reading and tried resetting the PRAM and SMC. I even uninstalled Leopard and reinstalled Tiger (updating everything afterwards), thinking maybe it was a software issue. (I just recently installed Leopard and hoped it was just a bad install.) None of that really seems to work.
    There is one slight exception- the SMC reset. After I do the SMC reset I get the amber light from the adapter, the icon shows charging and all is well for about 15 to 30 minutes. Then I am back at square one.
    I was wondering if anyone had any suggestions or ideas on what could be going on. Any help would be greatly appreciated! Thanks!
    Message was edited by: luckylindyhopper

    It seems like you have eliminated all the easy fixes for your problem - what is left is the computer itself. Call Apple (800-275-2273) and explain the troubleshooting you have already done. They should set up a repair for your computer. If it is out of warranty you may have to pay for the repair.
    Best of luck.

  • I just got a brand new battery god my iPhone 4S at the apple support and it's still draining super fast

    I just got my battery on my iPhone 4S replaced at the apple store and it's a brand new battery and I've had the battery for less than a week and it's already starting to drain fast just like my old one. I've been out of state for a few days. I don't know if that's part of the issue or not. Please help!!

    In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
    In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
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  • HT1119 I recently purchased a brand new battery for my mac book pro and if I allow my computer to run out of charge and plug it in just moments later it can take up to 40 minutes to turn back on again!

    Is anyone else having this problem? I rely on my computer heavily for work and school and this is just not acceptable! After paying $125 for a brand new battery I would have never expected these problems.

    I'm sure that if you search hard enough, you'll find someone else who has had a similar problem, but that does not mean that it is remotely normal or common.  Apple definitely needs to replace the machine, but don't be afraid that the same thing will happen with the new one.
    Of course, that's assuming that this wasn't a case of user error.  It's hard to understand how it could be, but in my years of tech support, I've learned to never discount such possibilities.  I've seen people do things like forceably shove plugs into the wrong ports, seemingly oblivious to the fact that it doesn't fit and insistent that it should.

  • How many hours does a brand new battery last after fully charged. I have a late 2008 Macbook Pro.

    How many hours does a brand new battery last after fully charged. I have a late 2008 Macbook Pro.

    clintonfrombirmingham is right, there is no way to exactly tell. But from personal experience, a new battery on a 2008 will last for about 2 1/2 hours with a higher screen brightness and doing something taxing to the battery (like gaming or running lots of 3D programs). But if you're just listening to music with the brightness all the way down, and no programs running, you could get up to 12 hours. So for average use, it should last you a whole business day (assuming you don't use it more than 30% 0f the time). Hope this kind of gives you more of an idea of what to expect:)

  • Brand new Battery charging 10% at a time...

    Hi I have a 1.3ghz with a brand new battery (not apple some chinese ebay...) and everything works fine except the battery wont charge more than 10% at a time.
    After every 10% I get the not charging message, I remove then put back the battery and it starts for another 10%. It's charging all the way to 99%. And will offer reasonable time and power when I use it.
    I tried reseting PMU and Nvram.... nothing.
    I not sure it's a battery problem because once charged it offers great and stable power for near 5h30.
    Any ideas, help, or similar seen things.
    Could it be the power supply, logic board......?????
    Thanks for the help!

    jfmebo:
    I recently purchased an eBay battery for my daughter's iBook G4 and it seems to work fine. The issue may be with this particular battery that you got. I would see if you can get it exchanged.
    The other possibility is that your DC in board may be failing and not supplying continuous power the battery.
    I would first get the battery exchanged. If the same behavior persists, I would look at the DC-in board.
    cornelius

  • My brand new PB will not charge when in standby or when on

    I played with a number of PB's so far and finally have my own but... My brand new PB will not charge when in standby or when on; as soon as I plug the charger into the USB port it detects it and brings the screen up (if in standby) showing the lighting bolt on the battery but it does not charge; the lighting bolt stays but the % charge does not change (or hopefully increase) at all; it will actually decrease (??); the only way I can charge it is when I attach the charger and the PB is powered off… the PB brings the red (or green can't remember) LED on and starts to flash it on off and charges; tried the hard reset with no change; I am running the latest OS release 1.0.8.6067. Has anyone seen this? Is it h/w or f/w? Any Fix?

    Here's a final update on this... the units goes back to its maker or the store sometimes tomorrow... Why? First I tried to understand if this was s/w or h/w related or maybe both before calling support which in the end I did; so I did try a different charger, hard resetting the unit, discharging and recharging etc; nothing helped or fixed the charging in standby; the unit continued to charge only after being turned off and then plugged into the charger. Here's what I learned:
    1. Going through the initial setup and OS update it is quite possible for the unit to NOT load the OS image correctly i.e.  it appears that it loaded the OS and displays the OS version as if it loaded properly when in fact it did not and the image loaded is corrupt. I found this out during a live session with support when they were looking at my PC screen while the PB was connected to the PC only to point out that the Desktop Manager was showing a s/w update being available (1.0.8 bundle 6067) while the unit was reporting 1.0.0 bundle 0. Strange, I thought I already had 1.0.8.6067... after accepting the update, which takes a bit to load, I started more testing, charging, discharging, hard reset (i.e. Volume Up + Power) etc with no positive results to report. This also proved that the USB port is working, both data (PC to PB communication alright) and power (PB displays the plug over the battery bar when the power contact work)
    2. The charger I have works and it is the correct one: P/N PSM09A-050RIM; make sure it is not one of the incorrectly rated chargers some received.
    3. In order to reduce the amount of current the unit consumes when on, you have to run the Video Chat app at least once and acknowledge the (c) page; otherwise this remains as a background app that take more CPU cycles on the battery. After doing this I did notice a slight improvement in the sense that PB did charge some instead of discharging. The problem is that it only charged to about 60% and did not move higher no matter how long I waited (yes I did reset just to make sure it is not the s/w acting up and deciding to not update the power bar)
    4. The way the RIM RMA works is like this: they start the process for you to return the unit back for repair which I understand may take 10 days; you may get a unit to use for this time if so desired, it will be charged to your CC; your unit may get repaired if possible; if not possible to repair, your new unit will be replaced with a refurbished unit; once you get some unit back you need to send the “10 day replacement unit” to RIM to get your CC charge cleared. I find that this program is good for when you can not return the unit to the place you purchased it from. Otherwise it is not good as I do not like getting a refurb for something I consider brand new (not to mention that you may get a unit with a few bright or dark pixels)
    5. Throughout this process I looked at three (3) Playbooks: 2 had bright pixels and were returned immediately; this last one does not charge correctly. No win for me!
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    Finally, my theory about this problem is that it is h/w related and that it is caused by the noise the board or the display is making when the unit is either on or in standby; a component not soldered properly (cold joint) or out of spec may be the culprit; for example a resistor in resistor divider monitoring the battery voltage or a decoupling capacitor missing or not soldered...

  • Brand new Battery

    Hey Guys,
    My iBook(1.42Ghz) has now 2 batteries. My first battery that came with my computer used to hold a 5-6 hour charge, now its at 190 cycles and holds about 1:30. So, I decided to purchase a new battery. I charged my new battery and unplugged my charger to see how much it will hold. I changed my settings for Better Battery Life and I get about 4 hours out of a brand new battery. Now according to the Apple Store Website, it should be holding 6 hours. What should I be doing about this?
    *Note by computer is under AppleCare, are my batteries covered by this?
    Matt

    If you bought the battery from Apple, it should have its own Applecare warranty. Best check with Apple as long as you are still under warranty. If you can get to an Apple store, they can probably check everything out for you and it won't cost you anything. There is always the possibility that your computer might have a problem that is causing the shorter battery function, and if so, you definitely want to have this documented while you have Applecare. And if the battery itself is faulty, they certainly should be willing to replace it.
    Good luck!

  • Noticing significant battery loss after brand new battery installed.

    Hello, Applecare just gave me a new battery, optical drive, and new screen because of my proction plan on my Feb 2011 MBP. Waited until new battery was fully charged before unplugging to cycle battery. Was I supposed to let it charge 24 hours or something? Is this because of the new operating stystem?

    My first impression is that this could very well be normal. When you say "light use", how did you determine this? Is this from subjective self observance, or from an activity trace during the entire actual usage session(s)?
    You indicate that upon booting at 100%, you show some 8:53 remaining. This is with the computer presuming that the conditions at the time, and the acuumulated data calculations would indicated that kind of time remaining. Mind you, it has VERY LITTLE data onto which to base this calculation at that point. Only that the system is running, with no application load whatsoever.
    By the time the system indicates 85% left (really 80%, with Apple's new battery algorithm), the sytem bnow shows with the usage statistics now avaialble, that if you were to continue using the system under the average conditions for which it has been running, then 3:09 would be the estimated remaining run time.
    Mind you, when you read the Activity Monitor trace, Chrome is not active in much of any way (because you are not now browsing). You really have no idea, from your screenshots, just how much Chrome is drawing down power, when it really active (during actual use).

  • New battery won't charge

    Hi, using an alu pbook 1.67 15"
    A week or so back I thought my power cable had died. The indicator light stopped coming on. Just before buying a new one, I tried it again and it did start working again, although the battery no longer charged. As it was one of the duff recall replacement batteries I decided to buy a new one (think I've had it too long to complain to apple about bad recall). I inserted the new battery this morning (which turned out not to be a genuine one - thanks ebay seller) and my pbook worked fine off just battery poewr for a few hours.
    When it died, I plugged the cable in but this new battery will not charge - status is 0% "battery is not charging". I've reset pram and pmu but still problem exists.
    Pbook runs fine on battery alone - could it be that the cable is the cause of the problem - i.e. it works well enough to power but not well enough to charge the battery?

    Hi Bgreg, many thanks for your response. I've just tried a different, known to be working adapter and still no charge.
    There is prob a good 5mm of play in the power plug at the dc-in socket, so may well be the source of the prob (with this new cable the amber charge light stays constant while wiggling, my old charger flashed dark orange/amber).
    I'll get to an apple shop and ask to try a working battery (do they charge for quick favours?) then will look into the dc-in card.
    Thanks again,
    M

  • HT1379 New battery will not charge

    I have replaced my battery and reset the SMC.  However, it will still not charge. The battery is brand new

    I suggest a trip to the Apple store and have them either correct the problem or replace the battery.  Do not leave the store until your battery is charging.
    Ciao.

  • My second brand new iphone 6 when charging for the first time gets the message "iphone needs to cool down before using" cannot even charge

    My brand new iphone 6 when charging for the first time gets a message "iphone needs to cool down before using". I cannot even charge it. I offed it and on it several times, still the same message keeps on coming.

    To resume use of your device as quickly as possible, turn it off, move it to a cooler environment, and allow it to cool down.
    You can read more on :Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

  • New battery does not charge completely

    Hi, I recently purchased a third-party battery that worked fine for the first few times and then started to act up. It will charge for about 5% and then the charger LEDs turn green, and I have to manually pull the battery out of the computer, and put it back in before it will continue to charge another 5%. I can completely charge the battery in this manner, but I have to sit by the computer for 2 hours until it finally is completed. The original Apple battery still charges just fine. Is there a way to calibrate the battery? I have reset the PMU, and tried everything else that I can think of. I called the battery's manufacturer, and they said to run the "Battery Configuration Wizard." Sounds like Windows to me! They told me that it was my computer, not the battery. I'm not sure what else to try.
    Thanks in advance!
    -Ryan
    Titanium PowerBook G4 667 Mhz (Gigabit Ethernet)   Mac OS X (10.4.7)  

    Hi there, Robert!
    Actually, my battery was from www.mrbattery.com, and it was just a generic battery that is made in China... My guess is that the internals for these cheaper 3rd-party batteries are all from the same manufacturer...
    We (My dad and I) did some more testing, and we both concluded that the actual circuit-board in the battery is messed up... There is nothing that I know of that can help this problem from the external side if things: i.e. charging/discharging. What I finally ended up doing, (since my original battery was really dead) was to carefully open up both batteries, and (dad did the soldering:-) unsolder the Apple "smart-board" and resolder it into the 3rd-party one. (after unsoldering the original board in that battery, of course.) You'll have to transfer the actual battery cells to the Apple-style case, because on mine, the buttons and charge LEDs were different, and all that is on the board. I hope all this makes sense!!! You'll also have to be very careful of the circuit board when cutting the case open, as it is right up against the outer plastic.
    If you would like, I can send you some detailed instructions of our procedure...
    Hope some of this helps!!!
    -Ryan
    Titanium PowerBook G4 667Mhz (Gigabit Ethernet)   Mac OS X (10.4.7)  

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