Brand New Dell with an I7, Brand new Adobe Premier Pro cc, I can start premier, but after I import video, work on a project and save it, Premier has a problem and can't open it and shuts down. Help!
Now, when I start a new program and import video---Premier shuts down too. What is going on?
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
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I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?
After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple -
Hello! Can't open an IDML file. ID file was created in CC (10). It is a 100 page (50 spreads) doc that is one big table. It was created in CC (10) and saved as an IDML file. I have CS6 and when I try to open it, it shuts down ID almost instantly. The file was created on a MAC and I am trying to open it on a MAC. Any/all advice is greatly appreciated as I am up against a deadline with this unopened file! Many thanks in advance, Diane
There's a good chance the file is corrupt. As whomever sent it to you to verify it opens on their end.
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Install maverik on my MacBook Pro, I had no problem. Two days later I was shut down suddenly and reboot with a closed padlock and asking me for a password that does not match any of mine. What can I do?
Try booting to the Recovery drive, running Disk Utility and Repair disk and Repair Permissions.
1. Reboot and immediately hold down command and R (two keys).
2. When you see the screen shown on this page, select Disk Utility and continue.
3. When DU is running, select the hard drove on the left, First Aid and Repair Disk.
4. After Repair Disk, click Repair Permissions.
Quit DU and restart. -
TS1702 I updated Facebook application and I can't open it it shut down immediately
I updated Facebook application and I can't open it it shut down immediately what shall I do ?
And how to change my Facebook profile picture or cover photo from my I pad ?Try giving it a reset. Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
If that doesn't work, look in the app's page in itunes. It's entirely possible Facebook has put out a 'bad update' that is crashing. Look in the reviews to see if others have your problem.
There are other ways to use Facebook without the app. You can use safari to access either the regular facebook site or m.facebook.com . or you can look for third party apps. I have one called Facely but there are others.
the 'official' facebook app is buggy at best. -
On behalf of a friend (who obviously cannot get on-line):
I can open Safari OK, but as soon as I try to open Google, Safari shuts down. It either does so immediately, or once I type an address or search name into Google. The systems no longer seem to be compatible. All was well until about three weeks ago. I've pressed the Safari Reset button several times to try that, to no avail.
The operating system is Mac OSX version 10.3.9, and Safari is 1.3.2.
Is there a solution? He does say his iMac is old and the OS antedeluvian
Would welcome any thoughts!
BSorry to say it, but he is correct!
Solution? Either update the OS and Safari if possible, or start saving! -
When I open email it shuts down immediately and goes back to my main screen. Any suggestions?.
When I open email it shuts down immediately and goes back to my main screen. Any suggestions?.
Double tap your home button to bring up the most recently used apps (task bar). With your finger hold it on any of the those apps until they all start to jiggle. Each app will now show a in the upper left corner. Touch the minus on the Mail App to fully close it. Touch your home button once again to stop the apps from Jiggling, then again to get back to your home screen.
I would then Reboot your iPad: Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will restart.
Try the mail app and see if you can navigate again.
If neither option helps, it sometimes helps to delete the mailbox, then reinstall it. -
I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks -
I have moved from one company to another and they both use iphones I backed my phone up before it was shut down I tried to retrieve contacts from my PC it did not work will it work when I get my new iphone?
I updated my iPhone onto my friend's MacBook
Why would you do that, and not on your own computer? See the hassle it caused you?
can he just email me the folder
Backup files are too big to email. Use FTP, DropBox, etc...
how do I then put all that data back into my current phone from the new computer?
How to restore iPhone: http://lmgtfy.com/?q=how+to+restore+iphone -
I've just got a new Dell with windows 7. When I try to download itunes it says the windows installer can't be found
When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
I am still surching how to change the username in Windows but still no idea. -
Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks
Could this be a virus?Hold down the Power button until the computer shuts down.
The Safe Mac » Adware Removal Guide - Genieo
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
Error code: MobileMe Services has encountered a problem and needs to close
I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?Hi turingtest2 (you pass, BTW): Thanks for the speedy reply. MobileMe doesn't appear in the list of programs which can be uninstalled. I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message: " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]" So googled this error & found a tool called (80072f8f) Repair Tool - I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?
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Hi, after updating my iphone since 2 weeks back now i am facing a battery problem i charce fully my iphone and by the end of the day my iphone shuts down it needs to be charged again and if i didi some calles it leaks after few hours. Please adivse me what to do.
I final piece for me in the jigsaw following on from this
http://www.care4pcs.co.uk/2012/10/how-to-be-happy-gmail-user-on-iphone-or.html
is to turn off wifi when you do not need it. When I leave the house I turn off wifi, because the majority of the times when my iPhone has got very hot and crashed is when I am away from home. I suspect that if the iPhone is in the vicinity of public wifi (wheather secure or not secure) it will try and connect, even if you have 'automatically join known networks' set to off. This is easy of course if you have an unlimited data contract for your iPhone. I may be wrong, but it is working for me. It makes sense for me because it is another way of reducing the work the processor (and battery) has to do and therefore reduces the chance of overheating.
Having said that, I never had this problem with my iPhone 4. I now have a 4S.
Try it. Hope it works for you. -
I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated
Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?
uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html
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