Brand New E71 Crashes

Hello,
I was very excited to get an E71. However, I am disappointed by crashes. In my first day of ownership, it has crashed three times:
Twice when trying to enter my WLAN details into the list of access points (it's a hidden network so I had to use the access point list). It crashed when moving between fields on the form. It finally worked after two reboots.
Once when trying Google Maps with the GPS, as reported by many other users. I was walking along, briefly lost mobile signal, and then it crashed and rebooted.
Whilst the second problem could be put down to a third party (Google), I am really not happy about the WLAN screen crashing! It never happened with my E61.
I have the latest firmware, and am reluctant to format in case I lose the customisations from my operator, Three (UK).
Any suggestions for making the phone more stable are welcome! This is my first problem with a Nokia

After 2 weeks of owning the E71 on 3, the phone is driving me up the wall, I just received a replacement yesterday to the original, but I've already had it crash and reboot itself once whilst trying to open a text message (wouldn't have thought that was too strenuous) and the signal's dropped out twice so that i've had to restart it to get it back. As my old 3 phone testifies I should have full signal here in my house but the E71 seems to roam onto other networks and then not switch back to 3 until i restart. I switched the network mode to UTMS this morning to see if that helps any, no conclusion on that yet, the crash happened since... I've yet to establish if the crashing and signal are connected, but i had both problems occurring regularly on the previous phone also (every 3/4 hours!! hence why I'm worried that it might get worse on this handset)
Right now I'm wondering if it's worth me getting another replacement as it would have to go back to the same 3 store, and as I've had the same symptoms twice, I'm worried that i will get a repeat problem if I have one from the same batch... is this something that nokia care point can fix, or should i just go for another replacement before my 2 weeks return thing is up?
Please someone tell me that they have a fully functioning E71 on the 3 network in the UK that is actually "the most reliable handset we have" as described by 3 themselves...

Similar Messages

My brand new E71 and my disappointments, please he...

Hello,
I just purchased a brand new E71, the US version. I've been playing with it the past few days and I'm not very happy with it. I primarily bought the phone for e-mail/WEB, GPS & maps. However, I'm seeing the following issues:
1- My first and foremost problem is the GPS lock times. No matter where I am, downtown Boston with a lot of buildings, or suburban Massachusetts with no buildings around and clear view of the sky in all directions, E71 takes a long time (5+ minutes) to get the first position. I find this simply unacceptable. Are there any other e71 users out here? What are your experiences? Are there any settings that I need to change (positioning server, etc)? In the settings, currently all the GPS positioning methods are enabled, including AGPS. But even without AGPS, shouldn't I be getting a lock quickly if I don't have any obstructions in the sky (tall buildings, etc)? My experience with iPhone GPS has been so much better.
2- WLAN connections appear to be very slow during web surfing. Again my comparison is with an iPhone. I've tried connecting an iPhone and E71 to the same WLAN network and load up a few web pages. There was no comparison, the iPhone killed my E71 in all cases This was very disappointing. Is there a web page or an application that can help me measure my phones download/upload speed in my WLAN at home?
I have not been able to get past the above two issues during the past week and I'd appreciate help and advice. I had high hopes for this device (been a Nokia fan for 15+ years now), but I'll have to return this if I can't get past these issues.
Sincerely

I have an E71-2, and I can tell you two things.
1) The GPS in this device is very unstable. In fact, mine never worked, but I bought this phone in US and I live in Venezuela, so try to send it to warranty exchange is a little expensive (and/or time-consuming). I prefer to buy a $40 external GPS, has better reception than ANY internal GPS in any phone, and works in the E71 and in my laptop I know it's a matter of taste, some people prefer to have the GPS in-device, but I see that the integrated GPS in any phone is worse than any external GPS. I compared mine with the external GPS against an E71 side-to-side, and the difference was: mine: 9-10 satellites locked, the E71 using internal GPS: 6.Precision in mine was 8 meters (CLEP at 90%) while internal GPS was 20-30 meters (Nokia doesn't inform about the CLEP)
2) The WLAN issues could be solved via a firmware update. I remember I had the 110 version and is not as stable as now (I'm still using the 210 version). I tested against a BB Pearl and the difference is incredible... The BB is still connecting to RIM's server, while my E71 is already playing a video via Flash Lite 3.
Concluding: do a firmware update. The GPS? Forget it... or buy a external inexpensive GPS, you will note the difference

Video converters from app store and online making my brand new iMac crash continuously, why?

I have downloaded various video converters from the app store and online and it seems that no matter which one I use they all make my brand new iMac (I've had it less than 2 weeks) crash. I've wiped the disk once and reinstalled mountain lion twice as directed when I rang apple and I'm still encountering the same problem.
I would really like to find a way to fix this problem without having my mac sent away for repairs.
Has anyone else encountered this problem or know how I could fix it?

Sat Apr 13 17:31:59 2013
Machine-check capabilities 0x0000000000000c09:
family: 6 model: 58 stepping: 9 microcode: 21
Intel(R) Core(TM) i5-3330S CPU @ 2.70GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: no valid machine-check state
Processor 1: no valid machine-check state
Processor 2: no valid machine-check state
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xbe00000000200135 valid
MCA error code:            0x0135
Model specific error code: 0x0020
Other information:         0x00000000
Threshold-based status:    Undefined
Status bits:
   Processor context corrupt
   ADDR register valid
   MISC register valid
   Error enabled
   Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00000001794d2efa
IA32_MC3_MISC(0x40f): 0x0000000000102285
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 3 caller 0xffffff8022eb8709): "Machine Check at 0x00007fff8f6fbd35, registers:\n" "CR0: 0x0000000080010033, CR2: 0x00007f8c65247000, CR3: 0x00000001255dd057, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000004, RBX: 0x000000000000e22f, RCX: 0x000000000000e22b, RDX: 0x0000000000006922\n" "RSP: 0x00000001120ba968, RBP: 0x00000001120ba990, RSI: 0x000000000000e22b, RDI: 0x000000000000e87c\n" "R8: 0x00007f8089126278, R9: 0x00007f8089117a00, R10: 0x0000000000000000, R11: 0x000000000000e878\n" "R12: 0x00007f808912627c, R13: 0x00007f808912637a, R14: 0x00007f80891261e2, R15: 0x0000000000000016\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8f6fbd35, CS: 0x000000000000002b, SS: 0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 3), Frame : Return Address
0xffffff810aaadec0 : 0xffffff8022e1d626
0xffffff810aaadf30 : 0xffffff8022eb8709
0xffffff810aaae0a0 : 0xffffff8022ecddaf
BSD process name corresponding to current thread: installd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide:     0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 1701115117661
last loaded kext at 272031380084: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fa4fa5000, size 65536)
last unloaded kext at 371580842969: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7fa40ed000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          75.19
com.apple.filesystems.autofs          3.0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AGPM          100.12.87
com.apple.driver.ApplePlatformEnabler          2.0.6d1
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMikeyDriver          2.3.7fc4
com.apple.GeForce          8.1.0
com.apple.driver.AppleIntelHD4000Graphics          8.1.0
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.driver.AirPort.Brcm4331          614.20.16
com.apple.driver.ApplePolicyControl          3.3.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleIntelFramebufferCapri          8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleSDXC          1.4.0
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleAHCIPort          2.5.1
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleUSBXHCI          5.5.5
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleMultitouchDriver          235.29
com.apple.driver.AppleBluetoothHIDKeyboard          170.2
com.apple.driver.IOBluetoothHIDDriver          4.1.3f3
com.apple.driver.AppleHIDKeyboard          170.2
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOSurface          86.0.4
com.apple.nvidia.gk100hal          8.1.0
com.apple.NVDAResman          8.1.0
com.apple.iokit.IOAcceleratorFamily          30.14
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOBluetoothFamily          4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.iokit.IO80211Family          522.4
com.apple.iokit.IONetworkingFamily          3.0
com.apple.driver.AppleGraphicsControl          3.3.0
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.driver.AppleThunderboltNHI          1.6.3
com.apple.iokit.IOThunderboltFamily          2.2.6
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IOUSBFamily          5.5.5
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.2
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0

Why does my brand new MBP crashes all the time?

I have baught this mac 4 days ago and since day 1 it crashes. Everything freezes and i have to do hard reset. I cant even use the Force Quit Application. Its getting worse day by day and i am really frustrated about this. Anyone got a clue whats goin on?

return it for another new one. You shouldnt have to deal with this on a brand new mac.

Brand New iMac Crash (twice in one day)

I just bought a brand new 27inch iMac 2 weeks ago - its running Mavericks
Today I came home to find the computer switched off. I turned it back on and then later in the day came back to find it off again.
I went to terminal and typed "last" and saw two crashes listed (see below). My question is, how can I find out what caused the crash? Its a brand new machine, has 32gb ram and 3.5ghz i7.
Mitchell ttys000                   Sat Nov 23 21:25   still logged in
Mitchell console                   Sat Nov 23 21:22   still logged in
reboot    ~                         Sat Nov 23 21:21
Mitchell console                   Sat Nov 23 13:06 - crash (08:15)
reboot    ~                         Sat Nov 23 13:06
Mitchell console                  Sat Nov 23 09:24 - crash (03:41)
reboot    ~                         Sat Nov 23 09:24
shutdown ~                         Sat Nov 23 03:18
Mitchell console                   Thu Nov 21 15:45 - 03:18 (1+11:33)
reboot    ~                         Thu Nov 21 15:44
shutdown ~                         Thu Nov 21 15:35
Mitchell ttys000                   Sun Nov 17 21:53 - 21:54 (00:00)
Mitchell ttys000                   Sun Nov 17 21:53 - 21:53 (00:00)
Mitchell console                   Mon Nov 11 11:29 - 15:35 (10+04:05)
reboot    ~                         Mon Nov 11 11:27
shutdown ~                         Mon Nov 11 01:30
Mitchell console                   Thu Nov 7 01:57 - 01:30 (3+23:32)
reboot    ~                         Thu Nov 7 01:57
shutdown ~                         Thu Nov 7 01:27
Mitchell console                   Sat Nov 2 05:00 - 01:27 (4+20:26)
reboot    ~                         Sat Nov 2 04:59

Open the console app and look for the reasons for the crashes or why iot shut off. Do a SMC and PRAM reset.
Check the current hbernate mode with this terminal command.
pmset -g | grep hibernatemode
The a google search for the options available.
It seems that with certain hibernate modes the system goes into Deep Sleep, Hibernate, and crashes when coming out of it. So if your system is doinig that disable the Deep Sleep, hibernate mode, and test.
The hibernate mode is where the system write RAM data to the Sleep Image files on the hard drive and then is supposed to load that back into RAM when you wake it up. Somewhere in that process the system crashes.

Brand new MPB crashing after welcome screen :/ ???

Hello,
I bought a brand new MPB, took it out of the box yesterday hooked it on the AC, started it up, got the nice welcome video, went through the language settings, and then when i had to give in my name all **** broke lose.
I got the beautiful black screen with the white letters saying i have to shut down the computer.
Restarted, tried again, this time managed to get past all the settings, started up at last, was about to go and surf on the internet but even before i had the chanse of even doing anything (not touching the mac at all) you guess it right, black screen again. My 20seconds of happyness where gone.
I'm really desperate, what could i do?
Somebody who knows what could cause this, and is it repairable or should i return my MPB right in?
Thanks in advance
Timmy

hehe no problem you didn't sound short for me.
But its true that i'm sad, who wouldn't?
Its never fun to buy something new and have to return it cause it doesnt work.
But hec, i'll have a better one when i return it.
Thanks for the reply's.
I'll just return it, will be easier.
Greetz,
Timmy

Brand new mac crashing & RAM full

My housemate bought a shiny new Macbook Pro yesterday and has unfortunately had a difficult start with it.
After installing Google Chrome, Dropbox, and Spotify it has been crashing constantly, bringing up errors when trying to update and generally misbehaving. Looking at the activity monitor was also showing only around 100MB of free RAM out of 4GB. I have a 6 year old Macbook Pro with 4GB of RAM which runs perfectly.
I tried repairing permissions, zapping PRAM and NVRAM: nothing. After a lot of forum searching, which brought up nothing more useful than endless suggestions to buy more RAM, I unchecked the option to 'reopen windows when logging back in' in the shutdown dialog. That has cured the problem completely. I guess the snapshot was full of junk from updates, software installations etc which has now been cleared by a fresh reboot.
I thought I'd put this up in case there are other poor sods out there who've spent £1500 on a computer only to be be disappointed with the performance and then told they need to buy more RAM.

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Any problem with a new computer should be brought to the attention of Apple.
Call AppleCare.
Best.

Brand new iMac crashing often - is it ML??

I just bought my 27" iMac in July, and hadn't any problems for the first few weeks. With upgrading to Mountain Lion, I've noticed my OS is crashing very regularly. It's not a typical Kernal Panic, though, at least not what I'm used to. The iMac will freeze, if there's any audio it'll stutter for a few seconds, and then the screen will go grey (but not the shade that comes from the top down), and a message will come up saying to press any key to restart the computer, or just wait for it to boot on it's own.
Is this a Mountain Lion issue? It wasn't happening during the first few weeks I had this new Mac when it was on 10.7.4.
Here's the accompanying problem report that comes up after every reboot:
Interval Since Last Panic Report: 496768 sec
Panics Since Last Report:          6
Anonymous UUID:                    84773685-AC28-4189-8968-0A446B7E3F90
Mon Aug 13 14:02:40 2012
panic(cpu 0 caller 0xffffff800e6b7b95): Kernel trap at 0xffffff7f8f53773b, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001263a2000, CR3: 0x0000000010fbc000, CR4: 0x00000000000606e0
RAX: 0xfdffff7f8f509634, RBX: 0xffffff80290fa004, RCX: 0x0000000000000080, RDX: 0x0000000000000000
RSP: 0xffffff816e8739f0, RBP: 0xffffff816e873ba0, RSI: 0xffffff816886cc00, RDI: 0xffffff80290f7238
R8: 0xffffff816e873c50, R9: 0x00000000000000ef, R10: 0xffffff800ecbdc20, R11: 0x0000000000000201
R12: 0xffffff816886cc00, R13: 0x0000000000000002, R14: 0xffffff816891b000, R15: 0xffffff80290fa004
RFL: 0x0000000000010282, RIP: 0xffffff7f8f53773b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001263a2000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff816e873690 : 0xffffff800e61d5f6
0xffffff816e873700 : 0xffffff800e6b7b95
0xffffff816e8738d0 : 0xffffff800e6ce4ad
0xffffff816e8738f0 : 0xffffff7f8f53773b
0xffffff816e873ba0 : 0xffffff7f8f539466
0xffffff816e873c40 : 0xffffff7f8f51bef9
0xffffff816e873d10 : 0xffffff7f8f57af36
0xffffff816e873d50 : 0xffffff7f8f4e71da
0xffffff816e873e60 : 0xffffff7f8f4e63bc
0xffffff816e873e80 : 0xffffff7f8f547ba3
0xffffff816e873ec0 : 0xffffff7f8f4f35c2
0xffffff816e873ef0 : 0xffffff800ea47078
0xffffff816e873f30 : 0xffffff800ea45b8a
0xffffff816e873f80 : 0xffffff800ea45cb9
0xffffff816e873fb0 : 0xffffff800e6b2677
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Atheros40(600.70.23)[D4BB89B5-CB49-303F-87AB-5DDBDE7F5 983]@0xffffff7f8f4e5000->0xffffff7f8f62dfff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8ec4d000
            dependency: com.apple.iokit.IO80211Family(500.15)[3CA3EBF7-D5C1-3819-9346-BE648FC7644E]@0xf fffff7f8f479000
            dependency: com.apple.iokit.IONetworkingFamily(3.0)[4DB5B398-8957-33F6-9EC1-0D45D80769DD]@0 xffffff7f8efc5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide:     0x000000000e400000
Kernel text base: 0xffffff800e600000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 19508867585280
last loaded kext at 22033942161: com.apple.driver.AudioAUUC    1.60 (addr 0xffffff7f8f87f000, size 32768)
last unloaded kext at 255924216269: com.apple.driver.AppleUSBUHCI    5.1.5 (addr 0xffffff7f8f047000, size 65536)
loaded kexts:
com.Logitech.Unifying.HID Driver    1.2.0
com.Logitech.Control Center.HID Driver    3.6.0
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AGPM    100.12.69
com.apple.driver.AppleHDA    2.3.0f2
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.AppleMikeyDriver    2.3.0f2
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleUpstreamUserClient    3.5.10
com.apple.driver.AppleIntelHD3000Graphics    8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.0.9f8
com.apple.iokit.IOBluetoothSerialManager    4.0.9f8
com.apple.kext.AMDFramebuffer    8.0.0
com.apple.driver.AppleSMCLMU    2.0.2d0
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleBacklight    170.2.3
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleIntelSNBGraphicsFB    8.0.0
com.apple.AMDRadeonAccelerator    1.0.0
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.ApplePolicyControl    3.2.6
com.apple.driver.AppleIRController    320.15
com.apple.iokit.SCSITaskUserClient    3.5.1
com.apple.driver.AppleUSBCardReader    3.1.0
com.apple.driver.Oxford_Semi    3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.2.0
com.apple.driver.AppleUSBHub    5.1.6
com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
com.apple.driver.AirPort.Atheros40    600.70.23
com.apple.driver.AppleFWOHCI    4.9.5
com.apple.driver.AppleAHCIPort    2.4.0
com.apple.driver.AppleUSBEHCI    5.1.5
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.driver.DspFuncLib    2.3.0f2
com.apple.iokit.IOAudioFamily    1.8.9fc9
com.apple.kext.OSvKernDSPLib    1.6
com.apple.iokit.IOSurface    86.0.2
com.apple.kext.triggers    1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f8
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.driver.AppleHDAController    2.3.0f2
com.apple.iokit.IOHDAFamily    2.3.0f2
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.iokit.IOAcceleratorFamily    19.0.26
com.apple.kext.AMD6000Controller    8.0.0
com.apple.kext.AMDSupport    8.0.0
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.driver.AppleSMC    3.1.3d11
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.2.0d16
com.apple.driver.AppleGraphicsControl    3.2.6
com.apple.iokit.IONDRVSupport    2.3.4
com.apple.iokit.IOGraphicsFamily    2.3.4
com.apple.driver.AppleThunderboltEDMSink    1.1.8
com.apple.driver.AppleThunderboltEDMSource    1.1.8
com.apple.driver.AppleUSBHIDKeyboard    165.5
com.apple.driver.AppleHIDKeyboard    165.5
com.apple.driver.AppleThunderboltDPOutAdapter    1.8.5
com.apple.driver.AppleThunderboltDPInAdapter    1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.driver.IOBluetoothHIDDriver    4.0.9f8
com.apple.iokit.IOBluetoothFamily    4.0.9f8
com.apple.iokit.IOUSBHIDDriver    5.0.0
com.apple.iokit.IOAHCISerialATAPI    2.5.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IOFireWireSBP2    4.2.0
com.apple.driver.AppleUSBMergeNub    5.1.5
com.apple.driver.AppleUSBComposite    5.0.0
com.apple.iokit.IOUSBUserClient    5.0.0
com.apple.driver.AppleThunderboltNHI    1.6.0
com.apple.iokit.IOThunderboltFamily    2.0.3
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOAHCIFamily    2.2.0
com.apple.iokit.IOUSBFamily    5.1.6
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: hub_device, 0x0451 (Texas Instruments), 0x2046, 0xfa120000 / 6
USB Device: CTE-450, 0x056a (WACOM Co., Ltd.), 0x0017, 0xfa124000 / 10
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa131000 / 9
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa132000 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: d2 quadra (button), LaCie, 800mbit_speed

cheshirecat25 wrote:
@etresoft: Tried uninstalling the Logitech software wand reinstalling the latest software from them. No dice. The computer crashed, and I wasn't even using it!
That is the problem with kernel extensions. You are always using them. They have modified your operating system. Even the latest versions may not be compatible. You may have to completely remove them.

Brand new w701ds crashes each time open second monitor

Hello. Just got my new w701ds in the mail today, and everytime I open the second monitor (or boot with it open), I get the blue screen of death and it crashes. Of course, it can't be more disapointed then to buy a product for a specific feature, and then that feature does not work. Is this known? Is it a dud? Any ideas before I send it back?
Solved!
Go to Solution.

1. Try to update all the hardware drivers and BIOS. For GPU and others, use drivers on Lenovo website to isolate the problems and check whether any 3rd party or oem driver causes this.
2. If it doesn't work, you can call Lenovo Service Center and report a case and they will resolve the problems for you. If still unsatisfied after repair or something, you can consider to get a full refund according to Lenovo. (Within 30 days after purchase)
I am not too sure how well is the service of Lenovo Customer Service at your region. Hopefully they can provide you an satisfactory services and fix your w701ds. AFAIK, W701ds is an flagship and awesome machine and Lenovo being the only one making a dual-screen mobile workstations, I don't think there will be other manufacturers making dual-screen mobile workstations.
Best Regards
Peter

Brand New MacBook Crash... won't start up again

I just bought a new MacBook last week, and it has already crashed.
While I was using it a message popped up that said, "You must restart the machine immediately, hold down power button to do so." After I did this, I tried to turn it on again but the screen was blank. The "on" light was on, but other than that, nada. It isn't even booting up to the point where you can troubleshoot it. In other words, my computer is a vegetable.
Has anyone else had this problem? Or do I just have bad luck with computers. I switched to Mac because I thought it would be more reliable than my old PC, but at this point I'm considering switching back.

That restart message is a kernel panic; these are often caused by a hardware issue.
If at all possible, bring the machine back and ask for a replacement. Sounds to me like you purchased a machine that managed to pass the quality tests and then broke down once it got into your hands.
~Lyssa

Brand New MacBook crashes almost constantly

I recently purchesed a new MacBook and sadly to say, the thing has had nothing but problems. Applications will "unexpectedly quit" after only a few minutes using them (and no big applications either, just small things like Safari and Firefox), also, it tends to kernal panic at least once a day. The thing was purchased just two weeks ago, are there updates I should look for or is this a RAM thing? It is almost completely unfuntional at the moment.

I've been having the same problem lately, but someone on these boards suggested checking out Onyx, which is a maintenance and system optimization program, so I'm passing on the wisdom. Haven't had any problems since (was just a few days ago). Here's the link: http://www.titanium.free.fr/pgs2/english/download.html
I would also suggest checking your RAM with a program called Rember:
http://www.versiontracker.com/dyn/moreinfo/macosx/24508
Failing that, boot up with Install Disk 1 and use the Hardware Test to see if there's a hardware issue.

Brand New everything but just doesn't work as it should

Hello,
Just bought a £2000 HP Elitebook 2.8Ghz with 3gb ram, XP, and a lot a bells and whistles. Installed CS4 production Premium and then the updates for Premiere, Encore, Photoshop and Soundbooth.
Started a new project, connected my Panasonic HVX200 to import DVCPROHD 1080i50 footage - simple you would think.
Wont do it, locks up everytime.
Now I started using Premiere on version 5.1 many years ago but stopped using it on version 6 after getting sick of its crashing and instability.
I went over to FCP and it was a breath of fresh air to say the least.
When Premiere Pro first came out, I tested it on a brand new laptop, crashed within the first minute and that was the end of that !
After 5 years on virtually flawless FCP use I thought I'd try out Premiere again and guess what, nothings changed, it just doesn't work as it should.
How anyone on these forums makes any money from it and keeps their sanity is beyond me.

They must have corrected this oversight. I tried it out with the following TXT file, and indeed it no longer worked:
There is no egg in eggplant nor ham in hamburger; neither apple nor pine in pineapple. English muffins weren't invented in England nor French fries in France. Sweetmeats are candies while sweetbreads, which aren't sweet, are meat. Quicksand works slowly, boxing rings are square and a guinea pig is neither from Guinea nor is it a pig. Why is it that writers write but fingers don't fing, grocers don't groce and hammers don't ham?
If the plural of tooth is teeth, why isn't the plural of booth beeth? One goose, 2 geese. So one moose, 2 meese? Doesn't it seem crazy that you can make amends but not one amend. If you have a bunch of odds and ends and get rid of all but one of them, what do you call the thing left? Is it an odd, or an end?
If teachers taught, why didn't preachers praught? If a vegetarian eats vegetables, what does a humanitarian eat? In what language do people recite at a play and play at a recital? Ship by truck and send cargo by ship? Have noses that run and feet that smell?
How can a slim chance and a fat chance be the same, while a wise man and a wise guy are opposites? You have to marvel at the unique lunacy of a language in which your house can burn up as it burns down, in which you fill in a form by filling it out and in which an alarm goes off by going on.
English was invented by people, not computers, and it reflects the creativity of the human race, which, of course, is not a race at all. That is why, when the stars are out, they are visible, but when the lights are out, they are invisible.
What a pity. I just hope that the queueing is taking less time than in the past. I will look at your info ASAP and report back.

ITunes crashes every time I try to open it on my brand new 5s.

iTunes crashes every time I go to open it on my brand new 5s. What do I do?

Try this one :
Go through Settings > General > Reset > Reset All Settings.
Please note, while this will remove your saved hotspots, it won’t purge any of your data.
OR
This simple, one-step fix that involves going to the Settings app on your home screen and navigating through Safari > Block Cookies > and selecting “From third parties and advertisers” only.

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

Why does OCR crash with Acrobat XI on a brand new Mac. It happens almost every time on a long document.

Brand new Macbook Pro, running OS X Mavericks. Latest trial version of Acrobat Pro. I need to make lengthy (say 1,000 pages) document searchable. OCR crashes after a couple of hundred pages every time. I get an error like this:
abort() called
terminating with uncaught exception of type IDRS::CIDRSException

I've had a similar problem. I was going to start a new thread but I think I'll just include my problem here.
I am OCRing (if you'll allow me to turn OCR into a verb) a large number of documents. Every once in awhile Acrobat crashes. It gives the message that I've pasted in below. There was some discussion about this in a previous thread, but that concerned Acrobat 9, and an Adobe representative responded to the thread, saying that the problem would be fixed with 9.1. There was talk there of the problem being one of resolution of image, but that possibility seemed to have been ruled out. This problem usually occurs with larger files (greater than, say, 25 GB), and rarely with smaller ones. (I should mention that I'm OCRing Japanese language documents, but this really shouldn't make a difference.)
Other threads about this: Acrobat 9 crashes on OCR and OCR CrashingCan anyone help me with a problem I am having with the current OCR engine crashing, I have a lot of difficul….
If Acrobat simply skipped the problem pages it wouldn't be such a problem, as I'd simply have, say, three or four non-OCR pages in a 500-page document, but that's not the case. Instead it crashes and I then have to go back and actually watch the OCR process, waiting to see which page is the problem so that I can manually skip it. This turns a process that ideally is one my computer does while I cook dinner or do other work into a time-consuming endeavor.
Any help would be greatly appreciated. If I need to post an example of the problem page here I can do so.
Process:               AdobeAcrobat [1980]
Path:                  /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:            com.adobe.Acrobat.Pro
Version:               11.0.10 (11.0.10)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           AdobeAcrobat [1980]
User ID:               501
Date/Time:             2015-01-13 14:26:53.221 -0600
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        A8EDB4A4-797D-79BD-D490-41F5D11A883C
Time Awake Since Boot: 12000 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type IDRS::CIDRSException

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