Brand new HP Officejet Pro 8000 Wireless Printer

When turned on the light in the on/off switch continues to flash & the printer continuously cycles through its set-up mode. If we try to print while this is going on we end up with illegible final material.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
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HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user i feel HP has made a questionable product and is not standing behind it.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

My Officejet Pro 8000 wireless printer prints to only 4x5" on 8x11 sheet when printing mult pages

My Officejet Pro 8000 wireless prints to only 4x5 inches on the 8x11 sheet when I try to print multiple pages per sheet from an Adobe file. The print preview shows the paper dimensions to be 8x11, and the four Adobe pages are properly scaled to fill the 8x11 printed sheet, yet when printing, all the printing is condensed to the upper left quarter of the sheet.

What did it? I was still trying to figure it out

HP Officejet Pro 8000 Wireless Printer: Still getting vertical white streak on copies

HP Officejet Pro 8000 Wireless Printer: Still getting a vertical white streak down pictures. I have changed the yellow/black printhead. One helps note says I should try cleaning the scanner glass. Where is the scanner glass, and how do I get to it?
Any other possible solutions for getting rid of the vertical line? Thank you.
This question was solved.
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HI,
THis looks like a issue with the printer itself as it indeed is a vertical mis. A cartridge issue would cause a horizontal issue. What you can tru is cleaning the carriage rod, the metal bar that you see in the printer, and carefully clean the transparant strip. Do this very carefully as its pretty delicate and if it breaks the unit is ready for trash.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Unable to Delete Older Printing Presets -- Officejet Pro 8000 Wireless Printer with OSX v10.6.4

I find that, after upgrading to the latest Officejet Pro 8000 A809 (989005) printer driver, I am not able to delete Presets that were created with earlier versions of the Apple/HP supplied printer driver. I am using OSX v10.6.4 and v2.0.3 of the HP Printer Driver.
When I try to print from an application the Presets that had been previously created appear on the menu, but 'Delete" is not available as an option for any of those older Presets.
If I create a new Preset, it appears in a section of the menu listing below the Presets created by earlier versions, and the Delete option is available to remove any Presets made with v2.0.3 of the driver.
I would like to delete the earlier Presets, since are no longer necessary given the changes that have been introduced in the latest versions of the HP printer driver.

If you have HP software for pre-10.6 Snow Leopard, you must uninstall the software using the 'scrubber' option. Also, you do not need the hp software at all - both print and scan drivers are built into the OS. I'd recommend uninstalling, but make sure to do it this way:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Hold the Ctrl, Opt and Cmd keys and click on Uninstall
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Now, run a Software Update.
Next, remove and re-install the printer in System Preferences, Print & Fax.
You do not need the software now since Snow Leopard has both print & scan drivers built-in. Scan from Preview or Image Capture apps. Scanning from the front panel of the printer does not yet work.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Planning on installing HP Officejet Pro 8000 Wireless Printer

    I have Cisco Network Magic Version 5.5.9195.0-pure0 (base installed on Windows XP (SP2) - ethernet cable connected to a new Linksys router E2000.
     Cable connection (via Comcast) to the internet
    Will this HP printer be a good choice (has wireless and Ethernet connectivity) to use on my new home network
    Just installed the Linksys E2000 and the Cisco Network magic software.
    Do I need to install the HP Officejet Pro 800 pronter drivers on all PC / Laptops in my network (currently 3)
             Thank you,
                       Len ........

HI,
THis looks like a issue with the printer itself as it indeed is a vertical mis. A cartridge issue would cause a horizontal issue. What you can tru is cleaning the carriage rod, the metal bar that you see in the printer, and carefully clean the transparant strip. Do this very carefully as its pretty delicate and if it breaks the unit is ready for trash.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Officejet Pro 8000 wireless printer is "not connected."

My Office Jet worked like a dream until I had to change my network settings, specifically my wireless network password. I reconfigured the printer with the new password, but now whenever I try to print, I get an error message saying the printer is 'not connected.' If I connect via USB cable, it works fine.
The network configuration printout shows that the printer is connected to the wireless network and the diagnostics (wireless on, wireless working, etc) all read PASS.
I am using a MacBook.
Help?

try this on the touchscreen of your printer ...
- go to "Setup"
- select "Network"
- make sure the "Wireless Direct" feature is enabled
I was having the same problem(s) and this solved my issue

Any experiences with the HP OfficeJet Pro 8000 Wireless printer?

I'm thinking about buying it after reading the XL black ink cartridges yield 2200 pages. It's not an all in one. I don't need it, already have 2 of them. My Epson CX4800 constantly needs to have the print nozzles cleaned and has banding problems. I can clean them, get them clean, then in the middle of a several page job, it starts banding again or loses a color. How are the HP printers with this problem? All the friends homes that I go to that have HPs seem to print much faster than the Epson I have also.Thanks in advance.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Air print with hp officejet pro 8000 wireless printer - a809n

The question is the same as the subject: how to air print?

Hi,
Hope these instructions and tips help:
http://reviews.cnet.com/8301-19512_7-20023976-233.html
http://www.aramistech.com/tips-tricks/enable-airprint-in-windows-and-use-any-printer/
Pease post back the result.
Regards,
BH
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Officejet Pro 8000 Wireless printer

I have black ink seeping out below where the printheads are located, on the right of the machine. The ink cartidges are on the far left of the machine. The printer works, and I have done all the various print diagnostic/calibrating tests.
Anyone have any idea why, and from where exactly, it is leaking, and is there anything I can do about it myself? The printer is 4 years old and has worked very well, and is still working.

Changed printheads since black ink spots on printed material. Worked for a week and now happening again. Any suggestions?

Firmware update for HP OfficeJet Pro 8000 wireless to fix load paper issue - as for the 8500?

Is there any hope that that soon will be a firmware update to fix the issues loading paper and the printheads for the HP OfficeJet Pro 8000 wireless printer?
A month or two ago there came a firmware update to the HP OfficeJet Pro 8500 wireless, which has some of the same issues,
and allegedly should have the much of the same load-mechanism as the 8000 printer.
It would be great, as we are on the fourth (4) replacement of this HP 8000 printer. For example, it would be great if we could use normal (80g) paper and not has to use (HP) 90g paper, as this prevents us from using the duplexer and only print on one side.

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

Printing to hp officejet pro 8000 wireless

After my 10-year-old DeskJet was incinerated by lightning, I purchased an HP OfficeJet Pro 8000 Wireless. Now I cannot print CD inserts; the driver says the printer is offline. However, I can then successfully print a Word document, for example, without making any changes.

Hi there,
On the IOS system, if you have e-print installed you have two options for printing wirelessly - through e-Print or AirPrint.
To print from AirPrint (which comes pre-installed on apple devices) , you take the route that you have outlined - if no wireless printer is found then there has been a problem during setup that you should be able to fix with the help of the AirPrint troubleshhoting steps below:
http://www8.hp.com/us/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
If the e-Print app is installed you also have the option to print using the e-Print app. The route to printing here involves opening the appa nd selecting the content that you want to print. You'll still need to be able to find your wireless printer so if you have any issues, the troubleshooting guide below shoudl help:
http://www8.hp.com/us/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
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Officejet Pro 8000 Wireless Has Both Power and Resume Buttons Blinking

Using Vista operating system with my Officejet Pro 8000 Wireless. The Power button and the Resume button are blinking at the same time. I went through HP's recommended fixes step by step and it still has the same problem. I've done all the resets, etc., etc. and I searched High and Low for a paper jam which these two blinking lights apparently indicate but could not locate even a tiny little piece of paper jammed.
Any help is appreciated and by the way, this printer has not been used a ton. Simple average use and well below the monthly use rating.
Thanks, Rick

I also have been having this exact same problem for over two years now but never found a solution. I think I have only printed out about 50 pages since I purchased the printer new in 2010 and at one point it just started doing this. I can reset the printer by unplugging it and it will work temporarily; sometimes long enough to print out 2 or 3 pages but always goes back to the same faulting state within minutes. This happen whether or not it's connected to a network, USB, or nothing at all. I also have the newest firmware and purchasing new ink cartridges about 15 months ago never fixed it. (They are nearly empty now and I don't think I have printed more than about 15 pages!) Does anyone from HP know why the printer keeps faulting like this? I print so seldom that it's a shame for me to have to have to buy a new printer just so that I can print out the odd few pages every few months, and this one was expensive back when I purchased it and it's practically useless when it keeps faulting like this.

Multiple problems: OfficeJet Pro 8000 Wireless

We bought an HP OfficeJet Pro Wireless for our two Macs and it's been a nightmare. I've searched help guides and forums and am hoping you can help me fix the problems.
It takes 10 minutes to start up the printer each time. There is a lot whirring and noises coming.
Once it's finally, finally on it always can't print. I then usually have to reinstall the software from the CD using the USB cable and not wireless to get it to work, which it will then do exactly one time before I next need to use the printer, turn it on and have it refuse to print.
I have tried every configuration I can think of to no avail.
Currently I have just turned it on and I have a message saying that the printer is low on ink and cannot print. I have used this printer exactly 5 times and there is no way it's out of ink.
I apologise if I sound petulant, I've just never had such problems with any equipment and am worried we've made a very bad investment. I would truly appreciate any advice anyone can give.
Our set up is:
Mac laptop and desktop, both running Leopard
Wireless connection via BT Homehub router
OfficeJet Pro 8000 Wireless
Thank you very much! -Rachel
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I understand your frustration. Here are a few tips:
1. Don't turn your printer off. If you HAVE to turn it off, don't do it with a power strip or by unplugging the cord. Your printer will use ink (and quite a bit of it) to start up every time you turn it on. This is especially true if the printer did not have power during its time powered-off. You will bleed your ink cartridges dry very quickly this way. All the whirring you hear is the sound of sucking ink through the nozzles to clean them.
2. Set a static IP address for your printer. Pick a number outside the range 192.168.1.64 to 192.168.1.237 that your HomeHub uses to issue dynamic IP addresses. 192.168.1.50 is a nice round number. Here is how you do it:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- Click the Manual IP button and enter:
192.168.1.50 for the IP address
255.255.255.0 for the subnet
Leave the gateway and DNS blank
- Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
Delete and re-add the printer in the print queue:
- Sys Prefs, Print & Fax
- Select the printer in question and click the minus sign at the bottom of the list
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet Pro 8000 Wireless, Mac OS 10.7.2 can't get it set up to run wireless

I have an iMac, OS 10.7.2, Airport Extreme router, and an HP Officejet Pro 8000 Wireless. I recently replaced my router with an Airport Extreme. My printer setup CD is for OS 10.4 or 10.5. I'm trying to setup the 8000 wirelessly but without much luck. As I understand it, the HP 8000 setup is now included in OS 10.7. I followed some of the items from another post on this topic with OS 10.6. Somehow I can't seem to get to the place were the printer install asks me to choose a network. I have updated all of the software, setup a printer connected with a USB cable.
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I figured this out (with some help from the Print Doc on "Is there driver for Deskjet 3050 for Mac OSX 10.7). Once I stopped thinking like the Mac OS 10.6 approach with an hp utility things were easy.
- delete any previously set up printers
- scrub the old hp software
- remove the usb cable from the printer if you have one connected
- reset the printer network to hpsetup (press power button, network button 2x, cancel 3x, release power)
- print out the wireless network test report (press network button and update button 2x). verify ssid is hsetup
- change the mac wireless network to hpsetup
- go to the sys pref > print scan
- add the 8000 printer
- click on the options and supplies and go to the printer webpage
- use the network wizard and change the network from hpsetup to your network
- finish
- go back to the sys prefs and change the network to your network
- go to the printer and print out the wireless network test report (press network button and update button 2x). Check that the SSID is your network
- try printing something to your printer. It might take a little time the first print.

Brand new HP Officejet Pro 8000 Wireless Printer

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