Brand New Hp Pavilion - Hard Disk beep and scratching

Bought an Hp Pavilion dv4-2145dx from Best Buy about a month ago.
2 weeks into the purchase, I noticed the computer making a "beep" sound (not from the speakers). Each time it would beep, the light below the picture of "3 discs" on my laptop would light up. (hard disk, or hard drive I believe)
It would do this maybe once an hour, or a couple times an hour, or even a few times a minute. It varies. Recently it started making a "scratching" noise (very light, not loud though, coming from the hd area). It will "scratch" for either a quick second, or a few seconds. Each time it does this it sounds like my brand new $600 laptop is about to just crap out.
After the support on HP chat got me absolutely nowhere (even the chat support cant speak english..unbelievable.) im still stuck here. I flashed my BIOS, it didnt do a **bleep** thing. Here I am with a brand new $600 laptop that feels like its about to just crap out. I did some research and I heard Pavilions are known for having faulty hard drives or something on new models.
what should I do to go about fixing this? for free, also. Theres no way im shelling out more cash for a faulty product.

HP does not make the hard drives so HPs are not any more subject to hard drive failures than any other brand of laptop, but such failures do happen. Hold down F10 as you power up to enter the Setup (BIOS) and look for the hard drive self-test. Run the full version. If errors are noted, HP will replace the drive under warranty for free. As I understand it they will ship a new drive and you have to give them a credit card number but they reverse the charge when you return the old drive. Or you can send the unit in. And Best Buy would have let you return it within 14 days and exchange for another one without a restocking charge if it was bad and then BB would have had to deal with HP.

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Recurring iMac G5 Hard Disk problem and worthless AppleCare

Hello all! I have a recurring iMac G5 2Ghz (20-inch) Hard Disk problem.
I bought my parents, aged 52 and 55, an iMac last summer. Hoping this would be their solution to a hassle free and easy computer environment, since I would leave for China for about 1 year. But last month the hard drisk crashed and could not be fixed.
At first the start up speed slowed down, then the start up process would continue infinitely, then the computer just booted into a screen with a question mark.
I have a AppleCare Protection Plan (APP) and so I called the Help Desk and they put me in touch with a Service Center (Sittard, the Netherlands). Now I thought, since I live within the proper range of at least 3 service centers (Heerlen, the Netherlands), I could get on-site support (as stated in APP), unfortunately for unknown reasons, my parents had to drag the 20 inch monster to the service center.
Normally the repair should take 2 days, but instead it took 10 working days. My dad naturally asked, if they could restore the data on the disk. This was only possible if we paid about 2000 euro. So, no deal!
After picking the iMac up again, the computer booted into the Mac OS installation. This again surprised me, since according to the APP they should at least put some effort into restoring the applications. Not even iLife was pre-installed, which was of course on the computer when we bought it. Next to that the Service Center's Mac OS installation disc was still in the drive; how careless!
They were quite sad about the lost data, but accepted it, as we all know that these things can happen to electronics. BUT today, the same problem recurred! First the start up process slowed down and now (again) it tries to start up infinitely.
The hard disk is brand new (1 month), no strange programs and no abnormal use. According to the diagnostic tools the file structure is damaged, but it seems to keep getting worse. The Apple Help Desk guy was even surprised this happened to a brand new disk and installation. He recommended reinstalling the system.
But, I'm not happy with this solution! A hard disk breaking down, is one thing. But the same problem recurring 1 month later made a couple of alarm bells go off. I'm hoping Apple will consider replacing this machine from **** with a brand new iMac. Since my parents are scared ********, that whatever document they type today might disappear again tomorrow. This is not a comfortable computing experience.
By the way: the computer has only basic software: Microsoft Office, Skype and iLife and my parents only use those programs, surf the net and send email.
Any of you had a similar bad experience with the iMac's hard disk, AppleCare or any of Apple's Service Centers? Or does anyone know how to reach Apple by email?
iMac 20 G5 2Ghz Mac OS X (10.4.6)

I had a similar problem with my 20" 2Ghz iMac.
After replacing the HD and the next 'going bad' the tech realized there was a different problem.
After discussing it, and the distance to an authorized repairer he offered on-site repair.
After a lengthy parts delay I was offered an upgrade to a iSight iMac.
The tech narrowed my problem down to a faulty logic board before offering a replacement. He could have been wrong but it seemed logical with all of the same symptoms.
Press your AppleCare to replace this computer. They are going to try and repair but insist if this fix doesn't work you want a new iMac.
I hope everything works out for you.
Edit: There is a great program that Apple techs recommend called DiskWarrior. It did not fix my problem but it allowed me to get my most important info off of the computer before it went to computer heaven. Might not work for all but it works well for me as I still use it today.

HELP! brand new iMac froze during firewire transfer and won't start!!!

During my setup for my brand new iMac I follwed the directions and connected my iBook via firewire to transfer my files. I noticed after a while that my iMac was frozen on "45 minutes remaining" and the blue line wasn't wavering a bit, and after over half an hour it hadn't moved. I powered off the iBook, and still nothing happened to the iMac screen--it remained frozen. I went to the guidebook and nothing seemed to work, so I powered off and on again, only to get a flashing question mark. All this and I just bought the darn thing tonight!
Help! Anyone know what happened and more importantly how to fix it?
Thanks.
Lindsay

it sounds like the iBook went to sleep during the transfer or at least it's hard drive spun down.
what you need to know is hope that simply booting from your install DVD will let you repair the iMac's hard drive. You could also try booting holding down the Command S keys on startup and when you get to the Single User Mode command line prompt follow the directions there for running fsck to repair your hard drive.
Do you have a FW hard drive? Can you copy files from iBook to FW and then from there to iMac?
And, it is always nice to have a FW emergency/backup hard drive. The iMac needs a different partition scheme to be bootable from FW than the iBook does, but you can create the proper partition type etc from a Tiger Installer and put OS X on FireWire, then see if you can backup and repair your iMac's hard drive.
MicroMat's TechTool Pro 4.5.1 is now shipping and is compatible, Universal Binary and bootable. Always good to have some 3rd party utility handy.
If you are just starting out, you probably don't have much if anything installed yet, so you may want to just erase your iMac drive and restore to what it was. That would be the easiest if Disk Utility won't repair it.
Instead of powering off the iBook, I would have tried to force quit whatever was running, like Migration Assistant.

Toshiba Satellite L650-07U, Hard disk failure and replacement

Hi all,
I have Toshiba Satellite L650-07U Laptop, Model: PSK1EC-0700Q with 4GB RAM, 650GB HD, Windows 7 Home Premium installed. At the time of first use, i made Recovery DVDs which took 4 blank DVDs using Recovery media creator.
From 2 weeks it is giving problem, at start its slowdown with every application, then suddenly it started Hard disk failure error and ask to backup important files. From that instant i did all my backup save in another portable Hard drive.
I had hiren boot CD, and ran RAM test and found it OK, and then run Hard Disk test and found few bad sectors at few certain point, As 650GB Hard disk was taking alot time of time for checking bad sectors, so i stopped that application.
First I tried Recovery DVDs to restore Windows, but it failed as Laptop DVD-Writer was unable to boot from those created DVDs (DVDs are OK as had checked it on Desktop computer DVD-ROM), Laptop DVD-Writer is also working as I test few more bootable CDs and it booted perfectly, but it is not booting from Recovery DVDs.
Than i tried to restore from Recovery partition using Factory restore settings, it erases all data and reinstall new and fresh copy of Windows 7 Home Premium. It works fine for few hours than again pops up Hard Disk Failure message again and again. I searched here in Toshiba Forum and have found similar problem with other members and finally decided that it need to replace Hard Disk with new one. As It is now two and a half month old, thats why i need to buy new Hard Disk for my Laptop.
I checked all partitions of drive using Hiren Boot CD, and had found that there are four default partitions in Toshiba original laptop drive,
One hidden partition of 1.5 GB
One hidden partition of almost 21 GB
One hidden partition of almost 12 GB
One partition of 561 GB, which was the original partition where windows 7 was installed along with all of my Data.
Now I want to replace faulty drive with a new one and have a lot of question in my mind which I need to share with you guys.
At the time of first use I installed Windows 7 64 bit edition, and made Recovery DVDs, and at second time of restore to factory setting I had installed Windows 7 32 bit. I have confusion about recovery DVDs (which is not booting from default DVD-Writer of Laptop), either it has 64 Bit recovery data or 32 bit? Or have both 64 and 32 bit Data.
Toshiba restore to factory setting without using any recovery DVD/USB is the best possible way to restore Windows 7, How can I make same recover hidden partitions from original/faulty hard drives to new hard drive partitions? Is this possible and how?
On Default hard drive there was one partition of 561GB instead of two or more partitions. Is this possible to split partitions in new hard drives instead of one big partition?
As Recovery DVDs are not able to boot from laptop default DVD-Writer, is it possible to open those DVDs on another System and copy tem in USB drive and use it for booting? If it is possible than please show me the steps for making bootable USB from these Recovery DVDs.
Thanks,
masterleous
Solved!
Go to Solution.

Satellite L650-07U (PSK1EC-07U00Q)
This site is for US computers. I doubt you'll get your questions for that Canadian model answered here.
There appear to be two recovery partitions. Maybe one for 32- and one for 64-bit Windows. Or maybe one is for English and the other for French.
Your User's Manual isn't much help either. You probably need to ask Toshiba tech support in Canada.
About all I have to offer is this: Be wary of drives with advanced-format technology. See my message about that.
-Jerry

Hey i bought a brand new MBP like 6 months ago and now it won't charge

i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
Battery Information:
Model Information:
Serial Number:          W013*****3BA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          3137
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5751
Health Information:
Cycle Count:          126
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11528
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0000
Wattage (W):          0
Revision:          0x0000
Family:          0x0000
Serial Number:          0x00000000
Charging:          No
As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
What is wrong with my mac? Is it serious and does Apple Care cover it?

Have you done a SMC
http://support.apple.com/kb/HT3964
Items include
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

External Hard Disks Windows And Mac Compatible

I have recently bought an external hard disk, which I plan to have one 80gb partition onto which I can do regular backups of my mac hard disk onto, and then the other 220 or so just for data storage. however I want to have the 220gb readable by both macs and PC's, and the 80gb as bootable by OS X (I am doing a complete Hard disk clone onto the external disk)
anyone have any ideas

If you looked at Disk Utility [...]
I didn't mention Disk Utility at all. You do know that Disk Utility is just a simplified GUI front-end for the full functionality provided by diskutil, don't you? This does not make diskutil any less "officially supported".
Furthermore, the Mac OS X hints article is probably
not supported by Apple and therefore I didn't mention
it. I'm not in the habit of going against Apple
policies. Especially while I'm still under their
warranty.
I have no idea what are you talking about here. Is this just FUD or what? Of course it is not "officially supported". Neither are many other useful hints provided at that website or elsewhere. So what? In no way does that mean that it cannot be done, not even that it shouldn't be done. Just do it at your own risk, there is nothing legally or ethically wrong about doing it.
Had you just advised the OP not to do that, I would have had no problem with it, and wouldn't have "corrected" you. But that's not what you said. What you said is wrong and had to be corrected, it's as simple as that.
I did Google what you asked and didn't find any
relevant articles.
I wonder what did you Google for and whether you did actually read anything you found. These are just from the first 20 results I get:
http://developer.apple.com/documentation/Darwin/Reference/ManPages/man8/diskutil .8.html
http://forums.macosxhints.com/printthread.php?t=41187
http://www.groovelicious.org/david/2004/12/
http://www.macosx.com/forums/showthread.php?t=236147
http://www.macusersg.org/forums/?topic=14579.new
If you have a solution why not you just explain it
Because it's not a simple solution and it's much better explained by providing a link to the web page where it's fully discussed by people who have actually tried it and compared it to other approaches. You're not trying to make me believe this is a bad idea, are you?
instead of trying to correct another poster.
Oh, man! You were wrong and had to be corrected. You're not saying that correcting someone who posts wrong information is a bad idea, are you?
Why have you chosen to take this personally I don't know, but I urge you to keep this discussion in strictly technical terms and support your assertions with facts, which as of now you've not done yet -- not that it has stopped you from requiring me to do it, despite I clearly had already done it, though.
It should be your intent to help the OP, not to try and
correct another poster, even if it didn't work.
Abe, I really urge you to calm down and re-read what you're saying. Correcting wrong assertions is part of helping the OP, isn't it?
Now, if you really think you were right when you said "There is not a way to have two partitions on a disk with one being Mac OS X format and one being Windows format", please support your assertion with facts and keep the discussion in technical terms instead of just telling me I shouldn't correct you. And yes, I will accept links to publicly accessible web pages that support your assertion as facts and won't require you to explain them.
Regards.

My hard disk crashed and the backup of my library was not saved. Fortunatly my music files are on a seperate server. How can I sync my Playlists back in my library?

My hard disk crashed and the backup of my library was not saved. Fortunatly my music files are on a seperate server. How can I sync my Playlists back in my library?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Brand New HP Pavilion Laptop 15-ab023cl network/ethernet drivers

I am trying to put Windows 7 64-bit on a brand new HP Pavilion Laptop - Model 15-ab023cl. It came with Windows 8.1 preinstalled, I have Windows installed, but cannot get the correct Ethernet and Network controller adapter drivers. I downloaded the drivers from HP that say they work, but it will not install. Any help would be appreciated

Hi: For the ethernet driver, download and install the second file on the list from the link below. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false The parts list for your model indicates it has an Intel AC wireless card. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_144425_1&swEnvOid=4058 That being the case, you would also need the Intel bluetooth driver... http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_147738_1&swEnvOid=4058

My laptop hard disk crashed and i could not take backup of iTunes.

My laptop hard disk crashed and i could not take backup of iTunes. I installed a new hard disk and installed i Tunes but If i connect my iphone 3Gs to the fresh installed iTunes, will all the music and apps on my phone get erased ? How to sync my phone so that it does not get erased.

See Recover your iTunes library from your iPod or iOS device.
tt2

Replace the hard disk has, and also have lost the OS disk.

Replace the hard disk has, and also have lost the OS disk.
Reset on my computer to install the program instantly,
Is there any way?
Thank you.

If I follow you correctly, you either have or will be replacing the hard drive in your iMac. You don't have the original OS X disks nor an operating system disk. Do you have a bootable backup? Here are some steps/options:
1) If you have a bootable backup, install the hard drive, boot from the external hard drive, then use SuperDuper or CCC to copy the external hard drive to your new internal hard drive.
2) You have your old hard drive, and it's not dead. Put it into an external case and see above.
3) You don't have either a bootable backup or a working old hard drive. You can try calling Apple Support to see if they still have the original OS X disks for your system. If they do, they'll charge a nominal price for them.
4) You checked and Apple no longer has disks for your system. You can go to the used market to buy Leopard 10.5 disks. If you do, be sure and get retail black-faced disks, but don't get the black-faced disk which is an upgrade disk .... if you don't have 10.4 on your system, it won't work. Careful of gray-faced OS X disks as they are locked to the original system type they ship with. So a gray faced OS X 10.5 disk for a MacBook won't work on your iMac.
5) Another related option is to buy 10.6 Snow Leopard, if your system meets requirements. This is still sold by Apple, and in the US is available online for $29.99 from the Apple store. Snow Leopard requirements are:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
6) Or you could consider Lion, via the USB stick that is sold in Apple stores. Lion requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory (4GB recommended)
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Hopefully I haven't totally misunderstood your question, and answered something you weren't asking!

Music Files Deleted After Hard Disk Failure and First Sync After Hard Disk

Hi,
I recently had a hard disk failure and lost all of the data on my hard drive. I replaced the hard drive and reinstalled all of the software including iTunes. I am running Windows XP Home. The first time I plugged my iPod Nano into my computer after the hard drive replacement it synced to iTunes and since iTunes had no music files it deleted all of the music files on my Nano. How do I get them back and why on earth would iTunes do such a stupid thing??? My Nano contained many songs that I bought from iTunes and I want to get them back. I have found some third party software that will undelete the deleted files but it costs $69. I don't feel that I should have to pay to correct a defective feature in iTunes. Does Apple have an undelete utility? Can I redownload the songs that I purchased from iTunes?

*The first time I plugged my iPod Nano into my computer after the hard drive replacement it synced to iTunes*
When you connected did you get a message that your iPod was linked to another library, and then press Erase and Sync? When an iPod is set to update automatically and you connect to a computer with an empty iTunes and accept the message above it will erase the originals completely (as you have discovered). Also as you've seen, none of the recovery programs are particularly cheap so you have to decide if in your particular circumstances it's worth it to get your songs back. It may be if you have a lot of purchased tracks which you will have to pay to download again. If they came primarily from your CDs then it's most likely not as you can re-rip them.
*Can I redownload the songs that I purchased from iTunes?*
If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra

Hi, I have a brand new imac which i got today and when I open Iphoto all i get is the error message "Your photo library is either in use by another application or has become unreadable" any ideas? thanks

Hi, I have a brand new imac which i got today and when I open Iphoto all i get is the error message "Your photo library is either in use by another application or has become unreadable" any ideas? thanks

Are there photos in the Library? If not then just trash it and launch iphoto. It will make a new one.
If there are pics in it then Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

HT1600 I bought my Macbook Pro OS X Lion 10.7.5 in january 2012 brand new from my local apple store and i am sure they said that it would run AIRPLAY. Having just purchased apple TV and set it all up correctly I still can't connect - no AIRPLAY symbol ? p

I bought my Macbook Pro OS X Lion 10.7.5 in january 2012 brand new from my local apple store and i am sure they said that it would run AIRPLAY. Having just purchased apple TV and set it all up correctly I still can't connect - no AIRPLAY symbol ? pls help

Mark
You need OS X 10.8 mountain lion, mirror is a feature of that OS and you need to buy it from the app store, OS X 10.7.5 does not do it.
If you don't want to change visit www.airparrot.com a third party app that can do it.
Jules

Did primaryhard disk selt test and received #10008 replace hard disk 1 and then yes or no response

I have 2 issues with hp dv4-2049us did primaryhard disk selt test and received #10008 replace hard disk 1 and then yes or no response and my touchpad mouse is not working Iam using an external mouse and now the keyboard is not working please help

If the hard diskhas failed, there will be unusual things happening with hardware and operating system.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Brand New Hp Pavilion - Hard Disk *beep* and *scratching*

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Brand New Hp Pavilion - Hard Disk beep and scratching