Brand New HP Pavilion Laptop 15-ab023cl network/ethernet drivers

I am trying to put Windows 7 64-bit on a brand new HP Pavilion Laptop - Model 15-ab023cl. It came with Windows 8.1 preinstalled, I have Windows installed, but cannot get the correct Ethernet and Network controller adapter drivers. I downloaded the drivers from HP that say they work, but it will not install. Any help would be appreciated

Hi: For the ethernet driver, download and install the second file on the list from the link below. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false The parts list for your model indicates it has an Intel AC wireless card. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_144425_1&swEnvOid=4058 That being the case, you would also need the Intel bluetooth driver... http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_147738_1&swEnvOid=4058

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Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

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See picture on how to reset for models that have an internal battery.
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Attachments:
S50 forced shut down.png ‏236 KB

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About “Other”:
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I am going to assume that you have either taken the laptop back or exchanged it for a working one. Most stores have a 30 day window where you can do this. If you haven't done any of this, then you should. Don't waste your time on a machine that you have just paid 2000.00 $ on.
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Should I remove the blue film on the battery of my brand new Pavilion 15 - n096sa laptop?

Should I remove the blue film on the battery of my brand new Pavilion 15 - n096sa laptop?

Hi
>>I am so sorry about that what happned with your computer
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Testing for Hardware Failures (Windows 8)
>>and I belive you have performed recovery using F11
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>>or else call us @ 1800-474 - 6836 and get a set of recovery disc
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Please click "Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!
I am an HP employee

Brand New HP Pavilion Laptop 15-ab023cl network/ethernet drivers

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