Brand New HP Photosmart 7520 prints blurry photos

Just setup my new HP Photosmart 7520. I am using the HP paper that came with the printer and the HP approved ink that came with the printer. I am printing a professional grade image. It looks like a watercolor abstract mess! Very blurry. I've already checked out the obvious help pages. Help?

Hello there! Welcome to the forums @alrbridger ,
I read about the print quality issues you are facing with your Photosmart 7520. I know you had mentioned that you have tried the obvious help pages however, I am unsure of which steps you have actually tried. See the guide below for troubleshooting this type of issue and if the bad quality problem continues, call HP directly to inquire about your replacement or trade in options.
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Wishing you a happy Tuesday
R a i n b o w 7000I work on behalf of HP
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Brand new HP Photosmart 5520 from Apple. WILL NOT PRINT BLUE.

Brand new HP Photosmart 5520 from Apple. Mod#CK042-64004 Ser#CN38K13242 WILL NOT PRINT BLUE. No blue on alignment. Ran HP Utility CLEAN PRINT HEADS several times. Cartridge vent open and ink wet to touch. Ran HEAD CLEANING from TOOLs Printer several times wih 30 minute intervals. Improved some but still only light blue streaks on printed test pattern. Is there anyway to manually clean Print Heads?

Hi
As @Kevin_US_CA has mentioned, it sounds like you've tried all of the usual steps recommended in the print quality troubleshooting document....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03241743
Best bet is to call HP Support as you may require a replacement printer. Could you please post back to let us know how you get on?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart 7520 printer cannot detect yellow cartridge

My 3-month-old 7520 printer stopped accessing its yellow cartridge when printing color photos, even though the display showed the yellow cartridge was still 1/3 full.
I put a brand-new yellow cartridge in, and the printer display showed a full cartridge, but the printer status report showed it to be empty. Print Quality Diagnostic report showed an empty cartridge, also.
Pulled the yellow cartridge and checked to see that there was ink at the port by touching my finger to it, left a wet yellow ink spot on my fingertip, so ink was good. Cartridge date shows it does not expire until 9/10/15, so still current.
Why can't the printer access the (brand new) yellow cartridge to print anything??
This is my first HP printer after a frustrating series of Epson printers, so I was really hoping for better.
Thank you,
Kathy

Hello belgiansarebest, and welcome to the HP Forums, I hope you enjoy your experience!
I understand you are having issues with your yellow ink. I would love to help!
I would recommend performing a hard reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest performing the steps listed in this document on Troubleshooting Print Quality Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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My brand new HP x451dw only prints blank pages

My brand new HP x451dw only prints blank pages. I have never seen a drop of ink on a page since I have had and set up this printer, even during the set-up process.
All indications suggest that I have configured the printer correctly. I have communication from a variety of computers, ipads, etc. and all will get the correct number of pages to come out of the printer, all pages are blank. Likewise with the printer test page.
There has never been a drop of ink on any page since I took this out of the box.
I do not get any error messages. The printer thinks the ink cartridges are full - they are genuine, and they are full.
Any ideas anyone?

If this just happens from these two programs, it's most likely a driver conflict. If typically using an alternate driver will alow you to get around this. To try this, add the printer's que to the Mac. Click the dropdown next to Use and choose a driver that's not for your printer. Typically the best one to try is another Photosmart dirver, but Deskjet drivers will work as well. I would make the instructions a bit more clear, but I don't have access to a 10.6 Mac. Let me know if this works or not.
I am a printer tech for HP.

HP Photosmart 7520 prints garbage text after being idle

I have a new HP Photosmart 7520 connected via WiFi to an HP TouchSmart 600 running Windows 7. After the printer has sat idle for some time, the computer seems to lose the connection to the printer. When I try to print, documents pile up in the print queue with nothing printing. I'm not sure what finally wakes it up, but when it starts to print, the first document printed (most often from MS Outlook running on my VMWare connection to my work network, but also from Firefox and not using VMWare) prints with good graphics but garbled text. If I print the same document a second time, it's always good, but the first one after the dropped connection is restored is always bad.
Perhaps I could avoid this if the WiFi connection between the printer and computer never timed out, but I haven't found a way to prevent the timeout. Any other suggestions would be most welcome.

I am not sure about the Photosmart 7520, but some of the printers in the past would only "listen" on whatever port was first printed to after powering on. You may need to turn the printer off and back on after connecting to the USB port the first time.
Other than that, what did not work? Please let me know where things go wrong and any error messages at that point on the computer or printer. The "How to Install" tab says:
HP Device Update Steps:
1. Download the HP Device Update exe file to an appropriate location on your system.
2. Double click on the downloaded file to start the extraction and installation.
3. In Windows Vista or Windows 7 operating systems, you may be prompted to enter Administrator credentials if your login privileges do not have administrator rights. If you are an administrator, you may be prompted for permission to continue with the installation. Please select to continue the process.
4. Follow the on-screen instructions to perform the installation. If you see the success screen with the following message at the end of the installation, "Device Update Successful", press the "Close" button to finish the printer update.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Photosmart 7520 printer

I have the photosmart 7520 printer installed in my house in NJ. I want to buy the same printer for my house in Florida. Will I have a problem installing the "same" printer twice?

Printers are identified by it's id, not just the name. So they are not the "same" printer.
If you are installing a second printer on the same computer, you can just "add a printer", no need to install the software again. Most likely, you can just plug in the new printer, and it will get added automatically.
You might want change the name so you can easily tell them apart.
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I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? photosmart cant see the iMac.

I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? Photosmart cant see the iMac. Mac is wired to the router printer over wi fi.

Hi Shlomi
It worked!!! Thanks so much, I've been messing about with this for hours.
As you are so good I do have another problem. I have another 2 pc's on the network that show on the iMac but iMac cannot conect to. One is XP and the other is Vista both with Norton fire wall installed.
Any thoughts you have would be much appriciated
Rob

HP PhotoSmart 7520 printer

I purchased the HP PhotoSmart 7520 printer over a year ago and this piece of [Post Edited} Crap has never worked from the day that I took it out of the box. You know there is something wrong when HP constantly is updating to try to correct issues concerning this pile of crap. It constantly would need to have the IP address retyped for the wireless to work, and oh by the way if you thought you could solve the issue by just hooking up a USB cable well think again they don't provide one. Once you think you have it working then it will loose the wireless signal, or you will have to reconfigure your computer to recognize this printer.
The last straw was yesterday when I needed to make a copy for a home inspection on a house I am purchasing, do you think I could just press the print button? After 4 hours of troubleshooting the only thing this [Post Edited] would print was a test page.
I finally solved my problem, I ripped this thing out of the wall and smashed on the ground, now it works better than it ever did. I can't get HP to give me an address to send this back to them so they can study it or send it back to China to make more garbage printers and stamp HP logos on them.
I will never purchase a Hewlett- Packard Product ever again. Sincerely, Imfckd
P.S. I still need that address.

Hello,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Thank you,
R a i n b o w 7000I work on behalf of HP
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HP Photosmart 7520 printer window displays "Loading" can't copy/scan/fax from printer.

Our power went out approximately five days ago. Once the power came back on I unplugged our computer and printer, replugged them in tried to restart each. We are set up wireless....through our landline phone service and satelite TV. The PC works fine, I can print from the PC with the HP Photosmart 7520 printer and it prints fine. However, the printer does not display any functions in the printer screen. I am unable to get it to come back so that I can copy/scan/fax. The printer window just keeps displaying the word "Loading" and the circle keeps going around on the printer screen (for 3 hours today.....same thing before....I keep shutting the printer down and retrying to no avail) We did get a message of some error "syntec" not connected. We have no idea what that is. Everything is connected exactly how it was prior to our power going out. The printer is just over a year old. We seem to keep having issues of various kinds with this printer. We are not very tech savy but, can usually get things accomplished on our PC and we have used the printer often to copy/scan/fax. Thanks for any help, much appreciated.

Welcome back to the HP Community @logger2 !
I saw your post about how ever since your power went out, the display on the printer will not function properly, causing you to not be able to scan, copy, or fax. My best suggestion would be to try another power reset (below), and if the screen still does not work properly, to contact us directly to see what your replacement options are for another printer.
Reset Instructions:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Why does my hp photosmart 7520 prints blank pages

Why does my HP Photosmart 7520 print blank pages?

Sorry to ask an obvious question - but are you putting the paper in the right way? I have a 7520, and as long as there is ink in it, and the paper is facing the correct way, and I hear the print job go to the printer, it prints fine.
Are you hearing the pringing attempting to print?
GB

Install new HP Photosmart 5520 printer

Trying to install new HP Photosmart 5520 printer but a screenkeeps coming up saying that the computer OS version is not compatable and to load all updates which I have done but it still won't let me install the printer.

So, what version of OS X do you have? If it is 10.6 or higher, download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
If it is 10.5 or lower, it is time to upgrade your OS X and/or Mac.
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Brand New HP Officejet 4632 printer with new cartridges. Black ink showing empty

I just bought a brand new HP Officejet 4632 printer and as soon as I put in the ink cartridges that came with the printer it said printing in single cartridge mode and the black ink shows empty. I haven't even used the printer yet and it already shows empty. What do I do?

Hello bobboman11,
Welcome to the HP Forums.
I see that you are having an issue with the ink cartridges in your new printer.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Take the ink out of the printer and with a lint free cloth and some bottled water, lightly dampen the cloth and clean the metal contacts on the cartridges and the contacts on the carriage. Make sure every thing is dry and make sure that the protective cover is completely off of the ink. Insert the ink in to the printer and attempt a test print.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart 7520 print problem

Printer will either not print from my Mac computer at all or prints very slowly and only partial job. Owned printer 1-1 1/2 years. First time problem.

Hi fishbum,
Welcome to the HP Support Forums. I see that you are having issues printing your Photosmart 7520 printer from your Mac.
Please follow the steps in the Print Jobs are Stuck in the Print Queue document. There is a section for each operating system. Please click on your version of Mac to find the steps. If that doesn’t help you would you please provide some further information:
How is the printer connected (USB cable or wireless)?
What version of Mac OS X are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Have you gotten any error messages? If yes, what did the error message say and where was it displayed (printer or computer)?
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

New HP Photosmart 7520 won't print from photo tray

EDIT: It will feed from the phototray if I print the photo from the Windows Photo Viewer. However, it still refuses to print straight from the jpg, even though I explicitly specify in all the settings that I want to print a 4x6 from the photo tray. Is this typical behavior? I assume it would print correctly from other photo editing and viewing software, but haven't checked that yet so cannot be certain. PREVIOUS POST: I just got this printer, and cannot make it print from the photo tray. It printed from the phototray during the installation and setup, but that was the only time. The rest of the time, when I try to print a picture, it only selects from the regular paper tray. Is there some magical procedure involved? I have a Windows 7 operating system, and just installed everything from the HP site. I uninstalled and reinstalled, but still it doesn't work. I load a sheet in the phototray, make sure the correct printer is set, select the paper size (in this case 4x6in, the sample photo paper that came with the printer), select HP Everyday Photo Paper, Glossy, click Print, and the printer ignores the phototray and prints from the regular paper tray. I have scoured the web and the answers provided do not solve the problem. This is very frustrating. If I cannot get this resolved in another day or two, I will be returning this printer and will try a different brand.

I have already looked at that link and tried all the things I can try at home, aside from replacing the print heads. Nothing works. The magenta seems to be the biggest offender. When I print photos that have a lot of magenta in them, I also get the horizontal lines, so it is not just the regular paper used by the printer's quality report (my first suspicion, sadly proven wrong). I see now that this printer also cuts off the image when printing a borderless photo. I have not found a solution for that yet, either. It also went crazy in the middle of a print job (told me that I needed to power it off, lost its wireless connection, regained its connection, but would not talk to the computer). I had to turn it off and on again to reset it, and after that it seemed to print, at least. This printer has been a very expensive mistake, considering the ink and paper I have gone through in the past week. I have four days to decide if I want to return it and just eat the cost of the ink cartridges. I am seriously considering it at this point, but will try to work things out for another day or two.

Brand New HP Photosmart 7520 prints blurry photos

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