Brand new HP PRO 6830e won't print!

Hi all, set up new HP Prp 6830 printer ok and installed software from disk all ok no error messages. Printer has found my home wireless network ok and has Very good or Exceellent connection.
Printer shows on my 'devices' folder but can't print anything, things get sent to print and sit there showing up in document queue. No error messages received, I've restarted laptop and printer several times with no joy, any suggestions or do I just return it to the shop as faulty?

UPDATE: Okay this seems to be a communication problem between my wireless home network and the printer as - after trying other options - a reboot of my router seems to have fixed it and able to print.......However, the same happened the following day and again fixed by re-booting the router.
My previous HP printer (Photosmart 6510) also develpoed this problem for last few months meaning you had to constantly 're-boot' router before printing anything sometimes a couple of times a day. This was one of my reasons for upgrading to new HP Pro 8630 but seems to have same problem? My wife has also just replaced her laptop and also experiencing problems connecting to her seperate HP printer (5510) which keeps dropping 'offline'.
Any suggestions?
Thanks

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