Brand New Imac 20": Kernel error on normal start up.
I have a Imac G5 with bluetooth keyboard and mouse (just moved from pc to mac) . I took it out of the box and just after it ended the setup it said that had losted connection with the mouse and keyboard and froze, i had to rebot it and since then it starts up and after a little while crashes and give me the kernel error. I tried to reinstall the os and software but it keeps with the same problem (in the installation when it is using the second disk and its installing the bundled software, it shows the kernel sign).
When i start up in safe mode the Imac acts just fine, the keyboard and mouse work just fine and the sistem doesnt crash or give me the kernel sign. All the software and internet connection works just fine. I only losse the sound, Isight (in normal mode it crashes with or without the Isight) and airport (all factory installed).
Please help me, i moved from pc looking for peace of mind and it has been difficult with this problem.
Hello Sandra:
Since your Mac is so new, I suggest you call Applecare and have the people there help trouble shoot your problem. It could be a hardware problem also.
You were right to switch. Macs are, for the most part, trouble free.
Barry
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Hi - i've just got a new 5k iMac and i'm getting Kernel panics at least once a day. Here's the latest one, if anyone can point me in the direction of what to do/check I'd be very grateful. So far I have run apple diagnostics and it says everything is fine. I am currently taking out all of the memory modules then putting them back in one at a time and running Rember on each of the memory modules one by one back to test them individually.
System uptime in nanoseconds: 15447885040625
last loaded kext at 856807403984: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f8e247000, size 389120)
last unloaded kext at 106842320669: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8d3fb000, size 8192)
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com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 2.0
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.3.0
com.apple.AMDRadeonX4000 1.3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.kext.AMD7000Controller 1.3.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.AppleUSBODD 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
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com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
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com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.kext.AMDSupport 1.3.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 176.2
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com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
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com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
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com.apple.driver.AppleCredentialManager 1.0
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com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
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com.apple.iokit.IOACPIFamily 1.4
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Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 26.1oops realised i didn't post the whole thing
Anonymous UUID: DE8E807F-E592-FD5D-3D3B-73B0BCCE57D4
Wed Apr 8 23:10:24 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff800b01a46e): Kernel trap at 0xffffff7f8cf57420, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffdf80528aef38, CR3: 0x000000000637a03d, CR4: 0x00000000001627e0
RAX: 0xffffff8059be6420, RBX: 0xffffff80597a5c20, RCX: 0xffffdf80528aef20, RDX: 0x0000000000000000
RSP: 0xffffff83b1f9b5c0, RBP: 0xffffff83b1f9b5e0, RSI: 0xffffff80597a5c20, RDI: 0xffffff804971fcc0
R8: 0xffffff804b0a5340, R9: 0xffffff838a26a030, R10: 0x0000000000000030, R11: 0xffffff838a26a000
R12: 0x0000000000000001, R13: 0x0000000000000001, R14: 0xffffff804971fcc0, R15: 0x00000000290e8000
RFL: 0x0000000000010282, RIP: 0xffffff7f8cf57420, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffdf80528aef38, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff83b1f9b270 : 0xffffff800af2fe41
0xffffff83b1f9b2f0 : 0xffffff800b01a46e
0xffffff83b1f9b4b0 : 0xffffff800b036683
0xffffff83b1f9b4d0 : 0xffffff7f8cf57420
0xffffff83b1f9b5e0 : 0xffffff7f8d63df72
0xffffff83b1f9b630 : 0xffffff7f8d611437
0xffffff83b1f9b650 : 0xffffff7f8cf77e52
0xffffff83b1f9b670 : 0xffffff7f8cf6b451
0xffffff83b1f9b6c0 : 0xffffff7f8cf6b341
0xffffff83b1f9b6f0 : 0xffffff7f8cf5ac99
0xffffff83b1f9b710 : 0xffffff7f8d5f8ea0
0xffffff83b1f9b730 : 0xffffff7f8d61cb54
0xffffff83b1f9b760 : 0xffffff7f8d61c139
0xffffff83b1f9b940 : 0xffffff7f8d61be2c
0xffffff83b1f9b980 : 0xffffff7f8d6145f5
0xffffff83b1f9b9d0 : 0xffffff7f8cf46d6d
0xffffff83b1f9ba00 : 0xffffff7f8d61bd1c
0xffffff83b1f9ba20 : 0xffffff7f8cf47129
0xffffff83b1f9ba50 : 0xffffff7f8cf547cc
0xffffff83b1f9baa0 : 0xffffff7f8cf45412
0xffffff83b1f9bb30 : 0xffffff800b500652
0xffffff83b1f9bb60 : 0xffffff800b501249
0xffffff83b1f9bbc0 : 0xffffff800b4fe9c3
0xffffff83b1f9bd00 : 0xffffff800afe4a87
0xffffff83b1f9be10 : 0xffffff800af33f8c
0xffffff83b1f9be40 : 0xffffff800af18a93
0xffffff83b1f9be90 : 0xffffff800af293bd
0xffffff83b1f9bf10 : 0xffffff800b0059fa
0xffffff83b1f9bfb0 : 0xffffff800b036ea6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.6.1)[9D837BF9-D1FE-353B-8FF9-6C1047331 A82]@0xffffff7f8cf41000->0xffffff7f8cfadfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8b724000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8c053000
com.apple.AMDRadeonX4000(1.3)[A40FCCB4-4E3E-3C98-9E8B-024640630CDE]@0xffffff7f8 d5e9000->0xffffff7f8db18fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8b724000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8c053000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.6.1)[9D837BF9-D1FE-353B-8FF9-6C1047331 A82]@0xffffff7f8cf41000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x000000000ac00000
Kernel text base: 0xffffff800ae00000
__HIB text base: 0xffffff800ad00000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 15447885040625
last loaded kext at 856807403984: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f8e247000, size 389120)
last unloaded kext at 106842320669: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8d3fb000, size 8192)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 2.0
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.3.0
com.apple.AMDRadeonX4000 1.3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.kext.AMD7000Controller 1.3.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.AppleUSBODD 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.kext.AMDSupport 1.3.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 26.1 -
Brand New iMac i7 Kernel Panics
Hi i just ordered an iMac on Feb 9 and it arrived on Feb 22. In the first 3 hours of use i got a kernel panic. So i just thought that it was my fault and i ignored it, but in 3 days i got 5 kernel panics so i reinstalled Mac OSX. It was fine for 24 hours, but then i got another kernel panic so i checked the kernel panic log and it says that it has something to do with my Airport card. I checked for software updates and saw there was a Airport Client Update 2009-002 so I installed it and guess what? Kernel Panic after 24 hours. I also noticed that it happens when i do something internet related like disconnecting from my Wi-Fi network or surfing the web. What do you think i should do?
UPDATE: got another kernel panic without the hard drive . This is the log if you want to see it
Interval Since Last Panic Report: 93524 sec
Panics Since Last Report: 4
Anonymous UUID: 436F556A-5981-401E-9EF7-825A19784CA8
Mon Mar 1 19:26:07 2010
panic(cpu 0 caller 0x2a7ac2): Kernel trap at 0x00b89eb0, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x09c8900b, CR3: 0x00100000, CR4: 0x000006e8
EAX: 0x0000001e, EBX: 0x09c8900b, ECX: 0x47e32278, EDX: 0xffdc33df
CR2: 0x09c8900b, EBP: 0x5fdabdd8, ESI: 0xffdc33c1, EDI: 0x5fdabe28
EFL: 0x00010282, EIP: 0x00b89eb0, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5fdabbd8 : 0x21b2bd (0x5cf868 0x5fdabc0c 0x223719 0x0)
0x5fdabc28 : 0x2a7ac2 (0x591c30 0xb89eb0 0xe 0x591dfa)
0x5fdabd08 : 0x29d968 (0x5fdabd20 0xb 0x5fdabdd8 0xb89eb0)
0x5fdabd18 : 0xb89eb0 (0xe 0x3f7a0048 0x5fda0010 0x230010)
0x5fdabdd8 : 0xb911a3 (0x47e32278 0x8d97004 0x1 0x2)
0x5fdabe08 : 0xaedef6 (0x47e32000 0x8160640 0x5fdabe28 0x847e20)
0x5fdabe48 : 0xaf2d7c (0x8d34800 0x0 0x0 0x0)
0x5fdabe88 : 0x549661 (0x47e32000 0x5fdabf00 0x0 0x0)
0x5fdabed8 : 0xaf2df8 (0x8d10e80 0xaf2d3a 0x5fdabf00 0x0)
0x5fdabf28 : 0xaee066 (0x47e32000 0x8d34800 0xaede60 0x8d34800)
0x5fdabf78 : 0x22f973 (0x8d34800 0x0 0x0 0x0)
0x5fdabfc8 : 0x29d68c (0x863ea0 0x0 0x10 0x8d3fc64)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros21(421.9.5)@0xb26000->0xbf1fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x913000
dependency: com.apple.iokit.IO80211Family(310.6)@0xb02000
dependency: com.apple.iokit.IONetworkingFamily(1.9)@0xaec000
com.apple.iokit.IONetworkingFamily(1.9)@0xaec000->0xb01fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10C2234
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 23:08:29 PST 2009; root:xnu-1486.2.11~3/RELEASE_I386
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 48301056367
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 30.9 - last loaded 17410136408
com.apple.driver.InternalModemSupport 2.6.0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleTyMCEDriver 1.0.1d8
com.apple.driver.AGPM 100.9.4
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.2
com.apple.driver.AppleHDA 1.8.1a5
com.apple.kext.ATIFramebuffer 6.0.6
com.apple.driver.AppleMikeyDriver 1.8.1a5
com.apple.driver.AudioAUUC 1.2
com.apple.ATIRadeonX2000 6.0.6
com.apple.driver.AirPort.Atheros21 421.9.5
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d1
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleGraphicsControl 2.8.16
com.apple.driver.AppleBacklight 170.0.14
com.apple.filesystems.ntfs 3.1
com.apple.driver.AppleUSBCardReader 2.5.2
com.apple.driver.AppleIRController 251.1.4
com.apple.iokit.SCSITaskUserClient 2.6.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleFWOHCI 4.4.3
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBHub 3.9.0
com.apple.iokit.AppleBCM5701Ethernet 2.3.2b8
com.apple.driver.AppleUSBEHCI 3.9.0
com.apple.driver.AppleUSBUHCI 3.9.0
com.apple.driver.AppleAHCIPort 2.1.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.AppleMultitouchDriver 204.9
com.apple.driver.IOBluetoothHIDDriver 2.2.5f6
com.apple.driver.AppleHDAPlatformDriver 1.8.1a5
com.apple.driver.AppleHDAHardwareConfigDriver 1.8.1a5
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.8.1a5
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.4d0
com.apple.kext.ATI4800Controller 6.0.6
com.apple.kext.ATISupport 6.0.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.2.5f6
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.2fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.1a5
com.apple.iokit.IOHDAFamily 1.8.1a5
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d1
com.apple.driver.AppleSMBusPCI 1.0.4d0
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.5f6
com.apple.driver.AppleUSBBluetoothHCIController 2.2.5f6
com.apple.iokit.IOBluetoothFamily 2.2.5f6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.1
com.apple.iokit.IOUSBMassStorageClass 2.5.2
com.apple.iokit.IOUSBHIDDriver 3.9.0
com.apple.driver.AppleUSBMergeNub 3.9.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.2
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.1
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBUserClient 3.9.0
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.9.0
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,1, BootROM IM111.0034.B00, 4 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.54f33
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.5
Bluetooth: Version 2.2.5f6, 2 service, 1 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa132000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
it seems that the Airport card is at fault -
Brand New imac ... dead in the water ... SOS
I just opened up my brand new imac 3.06 duo core yesterday, started it up, all ok. Today I transfered all my settings from my old G4 using firewire and the Migration Assistance in the utilities folder. After transferring data, restarted imac and that's where the problem begins... It will not restart. Every time I restart it stays on the white screen with the grey apple and the clock spinning below it. I tried restarting holding down the D key and then selecting my start up disk, I also tried installing the software disk and reinstalling the software, no luck. What I need to do is do a complete erase and install back to factory settings. Any ideas? When I put in the disk it is not giving me any options.
HI Dale,
I transfered all my settings from my old G4 using firewire and the Migration Assistance
If you transferred files from a previous PowerPC Mac to your newer Intel based iMac using the Migration Assistant, that could account for these problems To see if you have apps that require Rosetta, go here; Intel-based Mac: How to tell if an application is Universal
I tried restarting holding down the D key
Booting while holding down the D key will run the Apple Hardware Test. To prompt the Startup Manager window, boot while holding down the Option key.
What I need to do is do a complete erase and install back to factory settings. Any ideas? When I put in the disk it is not giving me any options.
Insert your install disc while holding down the C key.
If you cannot boot from your install disc, try booting in Safe Mode
You can run Disk Utility (Applications/Utilities) to check the startup disk for errors. Restart by going to the Apple Menu/Restart.
Carolyn -
Brand new iMac, kernel panics
I've got a brand new iMac, which frequently crashes, and blames the kernel_task, coreaudiod, FileStatsAgent, PluginProcess or Rome Total War.
I've included the most recent kernel panic.
I've run the dianostics, which came back clea, no issues ( Does this mean I'm out of the woods regarding hardware issues? ).
Any help appreciated.
Anonymous UUID: 2CB87A9C-CBB8-90BA-7A23-0C7285178D9F
Sat Mar 1 19:19:08 2014
panic(cpu 6 caller 0xffffff80050dbe2e): Kernel trap at 0xffffff8005017ca4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000066, CR3: 0x0000000007c96000, CR4: 0x00000000001606e0
RAX: 0x0000000000000013, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff8043ed75a0
RSP: 0xffffff8392643b50, RBP: 0xffffff8392643b50, RSI: 0x0000000000000013, RDI: 0xffffff8043ed75a0
R8: 0x0000000000000018, R9: 0x0000000000000018, R10: 0xffffff7f86e36220, R11: 0xffffffffffffffff
R12: 0x0000000000000013, R13: 0xffffff8046b01800, R14: 0x0000000000000013, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff8005017ca4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000066, Error code: 0x0000000000000002, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff83926437e0 : 0xffffff8005022fa9
0xffffff8392643860 : 0xffffff80050dbe2e
0xffffff8392643a30 : 0xffffff80050f3326
0xffffff8392643a50 : 0xffffff8005017ca4
0xffffff8392643b50 : 0xffffff8005014e78
0xffffff8392643ba0 : 0xffffff8005026f68
0xffffff8392643bd0 : 0xffffff80054ced03
0xffffff8392643be0 : 0xffffff80054cec67
0xffffff8392643c10 : 0xffffff7f86e31845
0xffffff8392643c30 : 0xffffff7f86e31489
0xffffff8392643c60 : 0xffffff7f86e2e7da
0xffffff8392643ce0 : 0xffffff7f86e2e9d3
0xffffff8392643d40 : 0xffffff7f8751b5ce
0xffffff8392643da0 : 0xffffff7f8643e0f6
0xffffff8392643de0 : 0xffffff7f8643e1b3
0xffffff8392643df0 : 0xffffff7f86438ecb
0xffffff8392643e20 : 0xffffff7f86438e45
0xffffff8392643e60 : 0xffffff7f864183dd
0xffffff8392643eb0 : 0xffffff7f8640fa38
0xffffff8392643ee0 : 0xffffff7f8640f9cf
0xffffff8392643ef0 : 0xffffff7f8640de09
0xffffff8392643f30 : 0xffffff7f8644cdf7
0xffffff8392643f50 : 0xffffff7f8644cda6
0xffffff8392643f70 : 0xffffff7f8644ce1c
0xffffff8392643f90 : 0xffffff7f8644cf10
0xffffff8392643fb0 : 0xffffff80050d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000->0xffffff7f864a4fff
dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f85f29000
dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f862b7000
com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000->0xffffff7f86e42fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
com.apple.driver.AppleBluetoothMultitouch(80.14)[4316CCE9-09F9-30E0-8454-0FA609 7498EF]@0xffffff7f87519000->0xffffff7f87526fff
dependency: com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
dependency: com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000
dependency: com.apple.driver.IOBluetoothHIDDriver(4.2.3f10)[E22B0FDD-0D9B-372B-8D9F-027BC5D D47F7]@0xffffff7f864b5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000004e00000
Kernel text base: 0xffffff8005000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 268542338321
last loaded kext at 15731793686: com.apple.driver.AppleBluetoothHIDKeyboard 170.15 (addr 0xffffff7f8727e000, size 24576)
last unloaded kext at 235987989997: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f87506000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.2.4
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.10Did this happen before 10.9.2? I have been having issues since 10.9.2 on my Early 2011 MBP and was able to definitively narrow it down to apple's graphics driver logic.
How did I come to this conclusion?
- Boot from my carbon copy cloner bootable backup and open an app that requires the discrete GPU (photoshop), gfxCardStatus indicates discrete GPU activated. Result: No problem
- Boot OS X without any startup items (If you have a problem with the automatic resume launching a discrete GPU requiring app before you get to quit .....hold SHIFT immediately after you start logging in)
- Open the same app under 10.9.2. Result : Screen flashes, gfxCardStatus indicates discrete active, OS X logs me out.
- Install standalone 10.9.2 package. Repeat steps. Result: SAME
- Create new account (in case it has to do with something I am not seeing). Repeat steps. Result: immediate logout (no extensions active etc on the new account)
So now i have a ton of kernel panics and crash reports from the window server from repeatedly testing different variations of my hypothesis. Conclusion: issue with automatic graphics swicthing.
So what I'm saying is it is possible that you do not have a hardware problem, but was just unlucky enough to get an iMac /w 10.9.2 on it. If that's the case then I would just recommend holding off for a lil 'till a fix is released. -
Hi, I have a brand new imac which i got today and when I open Iphoto all i get is the error message "Your photo library is either in use by another application or has become unreadable" any ideas? thanks
Are there photos in the Library? If not then just trash it and launch iphoto. It will make a new one.
If there are pics in it then Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
The fan on my brand new Imac Quadcore is blowing extremely loud. Is this normal
The fan on my brand new Imac Quadcore is blowing extremely loud. Is this normal?
I have the same problem on my 2010 IMAC 27" I7. Even if the mac is running at idle it occurs. It was already at the apple store for repair.
Later they told me, they found nothing with the hardware test so its not their problem?!!!
the activity monitors shows also nothing special, even the cpu's are at idle. No streaming or rendering, just working on the web or some normal documents...
I runned smcfancontrol to check whats going on. It seems that the onboard temperature sensor is measuring wrong instantly so they SMC thinks, its to hot/or not and then spinning up the fans to full power.
SMC reset is not really working, or just for some hours.
Can anybody else help?
Thx -
I keep getting an error trying to burn DVD on brand new imac! Error code 0x8002006B
I have a brand new imac and the very first time I tried to burn a dvd I got error code 0x8002006B. I have had this computer only a few weeks. How does this problem get fixed? spend too much money to have a faulty computer!
Switch900 wrote:
I have not formatted the disk since 2009 when I first got my quad core i7
OS X is not Windows and there is no need to "delete and reinstall" frequently
If you're non tech person or (like me) a bit lazy to perform tasks manually, get Onyx -> http://www.titanium.free.fr/ and clean up your system ocasionally.
For deleting applications use a tool like App Cleaner -> http://www.macupdate.com/app/mac/25276/appcleaner
Run "Permissions Repair" and a clean up before and after each major update; e.g. 10.6.5 -> 10.6.7.
Update to 10.6.8 too, as 10.6.7 is a bit sluggish.
I've never delete, format or reinstall since 2008 and performed just a system disk swap from the old MacBook to the new one when my 2011 MacBook Pro arrived.
That was like eating a pie.
Open old one, pull disk. Open new one and changed disk's. Startup and waiting 3 minutes for completing hardware detection. Performed all necesary updates. Cleaned system, doing a permissions repair, reboot and my system runs as designed and expected.
Needless to mention that I have NO issues and everything on my new MBPro runs fine, fast and smooth.
Lupunus
Message was edited by: lupunus // Forgot to mention that I only had to tell Fusion that my virtual machines got moved to a new system. -
Brand New iMac and Linksys WAG54G v2 - WEP but not WPA
Hi All
I have a brand new iMac and a Linksys WAG54G v2 wireless network hub;
I have set up the network with no encryption and everything works
I have set up the network with WEP encryption and everything works
I have set up the network with WPA encryption and everything works (PCs and printers) except my new iMac.
Occasionally it works (1 in 50) but mostly it fails with the message "There was an error joining the AirPort network "<name of SSID>".
Does anyone have any suggestions on how to troubleshoot/fix this?
Thanks
iMac Mac OS X (10.4.8)Hi All
I've just discovered the console and filtered the messages on "airport"
Mar 21 17:47:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 17:47:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 17:47:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 17:47:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:42:26 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouterWPA
Mar 21 18:45:27 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:45:27 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:50:23 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:50:23 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:55:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:55:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 19:13:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 19:13:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 19:15:14 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 21 19:15:32 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 21 20:12:48 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 21 20:13:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:13:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:13:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:13:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:14:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:14:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:17:46 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 21 20:18:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:18:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:18:18 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:18:18 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:34:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:34:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 22 18:03:31 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 22 18:05:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 22 20:16:08 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 22 20:16:35 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 22 20:16:35 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 22 20:16:40 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 22 20:16:40 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 17:56:39 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 17:56:55 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 18:00:17 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 18:00:17 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 18:01:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 18:01:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 18:16:40 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 18:16:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 18:17:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 18:17:09 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 18:17:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 18:17:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 21:19:31 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 21:19:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 21:20:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 21:20:09 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 21:20:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 21:20:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 21:59:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:44 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:51 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:19:36 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:20:39 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 22:20:52 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 22:21:00 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 22:21:08 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 22:21:10 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 22:21:10 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 22:21:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 22:21:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 24 08:30:25 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 24 08:30:43 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 24 08:30:51 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 24 08:30:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 24 08:31:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 24 08:31:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 24 08:55:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 24 08:55:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 25 19:35:36 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 25 19:35:58 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:36:06 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:36:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:36:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:37:07 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:37:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 20:24:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 25 20:24:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 25 21:19:56 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 25 21:19:56 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 25 21:19:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 25 21:19:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 26 18:06:56 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 26 18:07:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:07:21 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:07:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:07:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 26 18:07:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 26 18:45:28 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 26 18:45:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:45:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:46:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
I'm guessing my failures might be due to one of two problems; inability to find the router or connection timeouts; does anyone know how to monitor/snoop this connection and/or fix this problem?
Thanks
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8) -
Brand new imac 27" keeps crashing. I'm running 10.9.2 with all software up to date. It will crash on file tranfers to/from/between external drives, web browsing, word processing, video editing, and even while idling. It used to crash every 15 minutes when I first got it but I reformatted and reinstalled all software. Now it it still crashing albeit less often. This is extremely frustrating because I have no idea what I can do to prevent it from happening!
Any ideas/help would be greatly appreciated.Hmm thanks for the input. Alright. I uninstalled Avast. Was good for an hour or so. I was doing some file browsing and crashed again. Got this message.
Anonymous UUID:
E3F1F825-B183-F89A-2DD4-2B2D80C38E2A
Wed Mar 19 22:17:53 2014
panic(cpu 0 caller 0xffffff8010edbe2e): Kernel trap at 0xffffff8010e340d5, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000013b1b000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80114d2ab8, RCX: 0xffffff804e99d7a4, RDX: 0xffffff80114ca830
RSP: 0xffffff838ecb7d90, RBP: 0xffffff838ecb7dc0, RSI: 0xffffff80114cafb0, RDI: 0x000000000000002e
R8: 0x0000000000000000, R9: 0x00000000009895b4, R10: 0xffffff83a0570000, R11: 0x0000000000000000
R12: 0x0000000000000005, R13: 0x0000000000000001, R14: 0xffffff80529d6b20, R15: 0xffffff80114ca4e8
RFL: 0x0000000000010083, RIP: 0xffffff8010e340d5, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff838ecb7a20 : 0xffffff8010e22fa9
0xffffff838ecb7aa0 : 0xffffff8010edbe2e
0xffffff838ecb7c70 : 0xffffff8010ef3326
0xffffff838ecb7c90 : 0xffffff8010e340d5
0xffffff838ecb7dc0 : 0xffffff8010e337d5
0xffffff838ecb7e10 : 0xffffff8010e336ab
0xffffff838ecb7e40 : 0xffffff8010e4c160
0xffffff838ecb7f10 : 0xffffff8010ecf359
0xffffff838ecb7f50 : 0xffffff8010ee1ea6
0xffffff838ecb7f80 : 0xffffff8010edb3ef
0xffffff838ecb7fd0 : 0xffffff8010ef34e9
0xffffff83a0573f50 : 0xffffff8010e375ba
0xffffff83a0573f90 : 0xffffff8010e37908
0xffffff83a0573fb0 : 0xffffff8010ed6ff7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000010c00000
Kernel text base: 0xffffff8010e00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 7766525033947
last loaded kext at 4622165777838: com.blackmagic-design.desktopvideo.iokit.framebufferdriver
9.9. (addr 0xffffff7f93478000, size 20480)
last unloaded kext at 4682598356442: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f93470000, size 32768)
loaded kexts:
com.nvidia.CUDA
1.1.0
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.X86PlatformShim
1.0.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.AppleMikeyDriver
2.6.0f1
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.GeForce
8.2.4
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.Oxford_Semi
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleSDXC
1.5.2
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.iokit.IOSurface
91
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleThunderboltEDMSink
2.1.3
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.iokit.IOAcceleratorFamily
98.14
com.apple.driver.AppleSMC
3.1.8
com.apple.nvidia.driver.NVDAGK100Hal
8.2.4
com.apple.nvidia.driver.NVDAResman
8.2.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport
2.5.1
com.apple.iokit.IOFireWireSBP2
4.2.6
com.apple.driver.AppleThunderboltDPOutAdapter
3.1.7
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter
1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FreeAgent GoFlex
USB Device: FreeAgent GoFlex
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: EPSON Artisan 730 Series
USB Device: USB2.0 Hub
USB Device: Microsoft Basic Optical Mouse v2.0
USB Device: Wired Keyboard 600
FireWire Device: eGo HDD, Iomega, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6 -
I have downloaded various video converters from the app store and online and it seems that no matter which one I use they all make my brand new iMac (I've had it less than 2 weeks) crash. I've wiped the disk once and reinstalled mountain lion twice as directed when I rang apple and I'm still encountering the same problem.
I would really like to find a way to fix this problem without having my mac sent away for repairs.
Has anyone else encountered this problem or know how I could fix it?Sat Apr 13 17:31:59 2013
Machine-check capabilities 0x0000000000000c09:
family: 6 model: 58 stepping: 9 microcode: 21
Intel(R) Core(TM) i5-3330S CPU @ 2.70GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: no valid machine-check state
Processor 1: no valid machine-check state
Processor 2: no valid machine-check state
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xbe00000000200135 valid
MCA error code: 0x0135
Model specific error code: 0x0020
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00000001794d2efa
IA32_MC3_MISC(0x40f): 0x0000000000102285
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 3 caller 0xffffff8022eb8709): "Machine Check at 0x00007fff8f6fbd35, registers:\n" "CR0: 0x0000000080010033, CR2: 0x00007f8c65247000, CR3: 0x00000001255dd057, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000004, RBX: 0x000000000000e22f, RCX: 0x000000000000e22b, RDX: 0x0000000000006922\n" "RSP: 0x00000001120ba968, RBP: 0x00000001120ba990, RSI: 0x000000000000e22b, RDI: 0x000000000000e87c\n" "R8: 0x00007f8089126278, R9: 0x00007f8089117a00, R10: 0x0000000000000000, R11: 0x000000000000e878\n" "R12: 0x00007f808912627c, R13: 0x00007f808912637a, R14: 0x00007f80891261e2, R15: 0x0000000000000016\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8f6fbd35, CS: 0x000000000000002b, SS: 0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 3), Frame : Return Address
0xffffff810aaadec0 : 0xffffff8022e1d626
0xffffff810aaadf30 : 0xffffff8022eb8709
0xffffff810aaae0a0 : 0xffffff8022ecddaf
BSD process name corresponding to current thread: installd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 1701115117661
last loaded kext at 272031380084: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fa4fa5000, size 65536)
last unloaded kext at 371580842969: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa40ed000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.GeForce 8.1.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.gk100hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Brand new iMac freezes constantly! Updates aren't helping!
Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?" -
I have a brand new iMac. It was working fine until I downloaded Mavericks. Now I have web pages that freeze while trying to load. The blue in the address bar stalls and freezes. If I try to load from page 1 to a later page, or reverse that, I also have the same problem. I tried to connect my printer for the first time, and again, the blue progress bar froze. Then I got the yellow triangle telling me there was a connection problem. My internet connection is via an Air Card as that is my only option where I live. I packed up the whole new iMac and took it to my Air Card provider, where they also have very fast Wifi, and they had the same problem with Wifi. I use my Air Card with my MacBook and it works JUST GREAT! I really want to return to Lion. HELP.
The only way to retutn to Lion is to format your drive (erase, lose all) and either:
1. clone back the clone copy i hoep you have, or
2. first backup your files, then format and install Lion again
But really, mavericks works great. You have a problem. Find out why. First, what unusual software do oyu have installed that may be conflicting with it? Virus, system modifiers, etc? Second what OLD software do you have that might be the problem. finally, you might need to do a re-install if something errored during install.
Grant -
My new iMac did not come with iDVD as they are not using iDVD any longer. I made a movie that I needed to put on a DVD that would play on any external DVD player. After calling Apple twice, they recommened a 3rd party program so I downloaded "Burn-osx" and made the DVD; however when i insert it into my player connected to the TV it gives the message "disk error --playback feature may not be available on this disk". Ok--now what? I am up against a time line here--need the DVD for a graduation party! Help! What am I not doing correctly?
I have a brand new iMac
If you are still within your 15 day return period. Call Apple they will sent out iDVD at no charge. (There are no realistic substitutes.)
Nicely explain that you may return the computer without iDVD. That usually does the trick. You MUST speak to a senior advisor to get a free copy. The first tier people cannot do it.
408-996-1010
800-692-7753
If that doesn't work you can purchase iLife 11 (includes iDVD) on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
they recommened a 3rd party program so I downloaded "Burn-osx"
Yes, there are programs that will put a movie on a DVD. I have tried most of the other substitutes including Toast, Burn, and others. None of them come anywhere near the ease-of-use and power of iDVD. IDVD is specifically designed to work with iMovie. Get iDVD.
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