Brand new iMac 3.4GHz fan runs all the time - how do I stop it?

Hi, just opened my shiny new imac but the fan runs all the time and very loud! Has anyone any ideas how to fix this or should I return the imac to apple?
I've also noticed that none of my external drive icon show up on the desktop - nor does the imac hardrive icon appear - any ideas?
Thank you in anticipaction.

Try an SMC reset, you may need to do it at least 2x.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

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