Brand new iMac: The Finder disappears; "clicking" on Finder won't open it
Something weird happened to my wife's new iMac today after being asleep since yesterday: my wife wakes it up, launches safari, participates in a family dialog at Facebook, then quits safari and proceeds to turn off the computer. But the Finder menu at the top of the screen is not there, so she calls me to show me what's happening.
I try to find the Finder menu, but it's nowhere to be found (the entire menu at the top of the screen is missing), so I click on the Finder's icon at the left-bottom corner of the Dock, and the following appears on a window on the screen: "The application Finder can't be opened -10810."
I then press the three keys to force quit whatever application may be causing this problem, and the "Force Quit" screen is completely blank; not even the Finder is shown on this window. The only option I had to turn the imac off, was to hold the power button for a period of eight seconds. After it was off I restarted the iMac with the power button, and the iMac is now working like the problem never happened (the Finder menu is there).
By the way, while the Finder menu was not there, we could still use Safari, Mail, and every application in the computer. This iMac was purchased a couple of weeks ago from Apple, and the OS as well as every application installed on the hard drive has been updated. An Apple technician is scheduled to call me in the morning (Sunday).
Has any of you experienced such thing?
Message was edited by: Former RayFromWayUpNorth
Message was edited by: Former RayFromWayUpNorth
Boot the Mac from the OS installer disk that came with it. Insert the DVD and reboot holding down the 'c' key until you see the spinning cog. Select your language and then from the menu Utilities select Disk Utility. Select the Macintosh HD from the left side column and then select Repair Disk. Post back.
Similar Messages
-
I can't get my brand new iMac to find my Time Capsule
Hi there,
I wonder if anyone can help me because I am pulling my hair out.
My old iMac recently died. It had been working merrily, connecting to my old Airport Extreme happily, but then had a major problem and needed to go. So after five years I bought a new one.
So I bought a 20-inch: 2.66GHz iMac.
All great but it couldn't pick up the signal from the Airport Extreme. While my old iMac always had 4 bars signal, this one struggled to have one.
I didn't mind too much. I'd also bought a Time Capsule.
Set it up. My old PowerBook G4 found the Time Capsule and set it nicely. My Mac Book Core 2 Duo found it and stayed connected with 4 bars right beside the iMac (on what I'm assuming is the g network).
The iMac can't find it. It can't see the g network and it can't find the n network.
I've checked Network Interface and the 'n' capabilities are enabled (it says 802.11 a/b/g/n under Model Wireless Network Adapter.
The 2.4 Ghz network is on channel 6 and the 5 Ghz is on channel 36
The Radio mode is automatic
I must admit, I'm not that techy but I've tried to follow all the support I can see.
Can someone help?Welcome to the discussions, cavscott!
I'm sure you've tried numerous things to try to connect like restarts, turning the wireless off and on, checking for the right password, etc.
Have you considered the possibility that the wireless card in the iMac is either not installed correctly or may be defective?
Severe wireless inteference could be a cause of poor connection quality, but it's unusal to have no signal at all. If it's convenient, can you temporarily move the iMac to a few other locations to see if it gets a good signal? If you move it close to the Time Capsule and still see no signal, or very little signal strength, I think you have confirmation that the wireless card will need to be checked out. -
I have litterally just bought my iMac with 2.7GHz Intel Core i5 and 8GB 1333 MHz DDR3 so why is Word barely functioning?! I have more than enough free memory but Word is operating so slowly it takes a full minute for the cursor to stop spinning after selecting a section of the page to start typing in....it is utterly unusable in this state and I am very angry that this should even be an issue with a brand new iMac!
I would really appreciate any help or advice you have to offer.Will not use up a license.
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software. -
My dad has a brand new iMac. If he quits an app, this window closes, but the app won't finish shutting down, Force quitting does not work. Once another app is opened, it will not close either. Now none of the apps on the dock are responding. I asked him to click on the apple, and drop down to "About this Mac", but that wouldn't open either. Any ideas? If I was at his house, I would call Apple Care in a heartbeat, but am home with my sick daughter,,, Thanks!
For starters, have him open Disk Utility in Applications>Utilities, select the volume (the indented listing) and Verify Disk. If it reports any problems, have him try a Safe Boot by holding the Shift key at startup. This boot will take much longer than usual. It's checking and trying to repair the drive directory, if possible. Once in Safe Boot, have him repair Permissions.
For other Disk repair remedies see
http://support.apple.com/kb/TS1417
Also, have him try a PRAM Reset. At the startup chime, hold down CMD-Option-P-R together, listen for two more chimes, total three, then let go to finish booting.
Also, is he running any AV? If so, have him uninstall it. It might be responsible for this behavior. (There are no viruses for OS X.) -
I have a late 2011 MacBook Pro 13" and bought a brand new iMac 27" last week.
I tried to transfer data (musdic & photos) via Thunderbolt, but i did not run, my system always
tries to transfer data via WLAN, but that would last more than 80 hours.
I tried to get some help from the Apple Support, but unfortunately they couldn't help me.
A promised call-back from the next higher support-level has not been done.
Does anybody know what the problem might be.
The Thunderbolt-cable is brand new.Instead of using Migration Assistant, the best way is to use the Target Disk Mode, so you will save headaches (Migration Assistant creates a new user with the transferred data).
To do this, just connect both Macs with the Thunderbolt cable, and then, start the MacBook Pro holding the T key, so a Thunderbolt or FireWire icon should appear on the display. After that, go to the iMac, open Finder, and the hard drive of the MacBook Pro will appear on the Finder sidebar as an external drive, under "Devices". Just access to it, go to the folders with your iTunes and iPhoto libraries, and copy them to the iMac -
I'm trying to transfer data (docs, emails) from an old G4 iMac running OS 10.3.9 to brand new iMac on 10.8.1 I'm stuck, any help greatly appreciated. (Ethernet or wifi networking are both options if I can figure out how to get the machines to communicate.)
AMoriyama wrote:
I have the old machine backed up onto an external firewire disk but can't hook that up to the new imac as I'm waiting for delivery of a firewire 400/800 adaptor - therefore starting the old machine up as a slave is also subject to the same delay.
I was hoping there might be some way to create a network between the 2 machines (and 2 different versions of the OS) to be able to transfer data across immediately but perhaps I'll just have to wait for my firewire adaptor to arrive.
I don't understand why you're buying a Firewire adaptor, since AFAIK both of your computers have Firewire already built in.
All you need is a firewire cable. Connect the Firewire socket on the old machine to the Firewire socket on your new iMac.
Then start the old machine in Target Mode (i.e. by holding down the T key on its keyboard, while it's starting up, until you see the three-legged T icon hopping around the screen of the old machine.)
At that point you will also see a new icon on the screen of your new iMac. This is the hard drive of your old machine. By clicking on it you can navigate through it any way you like, just as you would normally.
Just drag across whatever you want from the old computer to the new one. This will leave everything on the old computer untouched.
- or use Migration Assistant but in my experience, Migration Assistant isn't very reliable and fails to migrate large amounts of stuff. -
Finder is really slow ( 15 sec.) after mavericks update on brand new iMac 27" WITH fusion drive...
When looking up files it's fine, but when trying to save or open anything through ANY program, i.e. Adobe CS6 programs, Microsoft Word, but also Apple software, finder is really slow (15 sec. or more of the same spinning beach ball) after the OSX Mavericks update on my brand new iMac 27" WITH fusion drive... This ***** really bad because it totally disturbs the smooth workflow I bought the iMac for in the first place...
Any suggestions?
Already tried 'clearing the plist file' through terminal; didn't work... Rebooting (obviously), didn't work.
Will there be a fix soon?
It's costing me way to much time waiting for the finder to show it's content when working.
Any official word from Apple on this?I had a similar problem. Tried repairing disk permissions, tried cleaning up with onyx and applejack with no luck. Finally what did work was simply starting up in safe mode (hold shift key down after restart) and it sorted itself out
Hope this works for you -
I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was? I want to make sure I will still have various important files on my new computer, like my songs in iTunes, my photos in iPhoto, etc, etc. Thanks so much in advance!
Welcome to the Apple Support Communities
When you turn on the new iMac for the first time, Setup Assistant will ask you to restore a backup, so connect the external disk and follow steps to restore all your files to your new iMac. Your new Mac will have the same settings and programs as your old computer.
In other cases, I would recommend to restore the whole backup without using Migration Assistant or Setup Assistant, but a Late 2012 iMac uses a special OS X build, so the OS X version that you're using on your old Mac won't work on the new one. For more information, see > http://pondini.org/OSX/Home.html -
About four years ago, I purchased Adobe Photoshop CS4 Extended while I was in undergrad. I downloaded it to my Mac. Since then, I've purchased a brand new iMac. Can I use this same software? I know it's been four years so the software is very updated, AND my new iMac does NOT have a cd drive. This may all be in vain. I'm just clueless! Thanks!
Emalexander89 you are welcome to install Photoshop CS4 on your new Mac. You can download a fresh copy of the installation files at Download CS6 products.
-
Brand New imac ... dead in the water ... SOS
I just opened up my brand new imac 3.06 duo core yesterday, started it up, all ok. Today I transfered all my settings from my old G4 using firewire and the Migration Assistance in the utilities folder. After transferring data, restarted imac and that's where the problem begins... It will not restart. Every time I restart it stays on the white screen with the grey apple and the clock spinning below it. I tried restarting holding down the D key and then selecting my start up disk, I also tried installing the software disk and reinstalling the software, no luck. What I need to do is do a complete erase and install back to factory settings. Any ideas? When I put in the disk it is not giving me any options.
HI Dale,
I transfered all my settings from my old G4 using firewire and the Migration Assistance
If you transferred files from a previous PowerPC Mac to your newer Intel based iMac using the Migration Assistant, that could account for these problems To see if you have apps that require Rosetta, go here; Intel-based Mac: How to tell if an application is Universal
I tried restarting holding down the D key
Booting while holding down the D key will run the Apple Hardware Test. To prompt the Startup Manager window, boot while holding down the Option key.
What I need to do is do a complete erase and install back to factory settings. Any ideas? When I put in the disk it is not giving me any options.
Insert your install disc while holding down the C key.
If you cannot boot from your install disc, try booting in Safe Mode
You can run Disk Utility (Applications/Utilities) to check the startup disk for errors. Restart by going to the Apple Menu/Restart.
Carolyn -
Hi, I have a brand new imac which i got today and when I open Iphoto all i get is the error message "Your photo library is either in use by another application or has become unreadable" any ideas? thanks
Are there photos in the Library? If not then just trash it and launch iphoto. It will make a new one.
If there are pics in it then Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
What is the best solution for me to run Microsoft Access on my brand new iMAC? Assume I'm a casual user.
I am lead to believe by some real smart guys on the Apple site that If I have the Apple Store partition my iMAC and add the full suite of Office products on that partition, I can run the few Access programs I have and need to run.
Comments encouraged. Thank you in advance for your consideration and help.You would have to install Windows, then install Microsoft Office Professional for Windows on it To install Windows you will have to choose between Boot Camp (faster, free) and a Virtual Machine (simpler, slower, easier to backup)
You should try LibreOffice (free), it can open Access files, it may not have all Access's feature set though, worth a try.
www.libreoffice.org -
My brand new IMac will not eject a DVD. I have tried everything that was suggested in "help". It didn't recognize the dvd, and whenever I try to eject it, it is not highlighted. I have tried to restart while holding the track pad, and nothing happened at all. The dvd is from the library...so it needs to be returned! Any other suggestions?
Have you tried all of these?
1. Pressing the Eject key while opening the iMac.
2. Pressing the Eject key while closing down the iMac.
3. Holding down the Option key while restarting the iMac.
4. Using Disk Utility to try to Mount, Repair and Eject the disk.
5. Holding down the Mouse while restarting the iMac.
6. Pressing the O and F keys while closing down the iMac.
7. Opened Applications > Utilities >Terminal and typed in 'drutil tray eject'. -
Hi, Plz help me find my stolen black iPhone5, I just bought it unlocked with 1200$ to be worked in Egypt and it was stollen from my luggage at JFK Airport in NYC. It was brand new and the box is sealed. It's serial no# is 013330002557961. Plz help me for God's sake.
no way to track phone i the box. I doubt u can track it period.
Thats some low stuff though. What Airport where u in. I bet NYC or Chicago -
What's with the brand new imac's not being able to handle 3 tracks in garage band? This is crap!
I have been so dissapointed by Lion i'm thinking about selling the brand new Imac. No Rosettta?! So i cant use Final Cut express anymore or CS3, and I don't WANT TO UPGRADE> And Even Garage band cannot play more than 3 tracks without saying there are too many? I can work better on my 2008 macbook!!!!
And Even Garage band cannot play more than 3 tracks without saying there are too many?
There must be something wrong. A brand-new iMac should really perform better.
What model did you buy (Processor, how much disk space, how much RAM)? Can it be, that your harddrive is too full with less than 15 GB of free space, or the iMac has not enough RAM? Lion needs a bit more memory than Snow did.
Maybe you are looking for
-
My keyboard stopped working so I went to the apple store to replace it with another one. Now I am back home and the keys at the very top are not working correctly (volumn F12 shows the dashboard, F11 takes the screen up and away, F8 pause button sho
-
HIGH AVAILABILITY for ORACLE E-Business Suite
hai.. i am new to oracle apps administraion.i would like to know one thing.i now how to mantain high availability in the database using rac, dataguard and other concepts.but i would like to know how to mantaing high availability in oracle e-busines s
-
XSLT code giving emplty output
Hi , i am a beginer in XSLT. when i execute the code i am getting emplty structure. Can anyone point out what is missing in my code, are the xpath expressions correct?? input Xml will look as below <?xml version="1.0" encoding="UTF-8"?> <ns0:MT_XS
-
CFB2 unable to access Services Browser (unable to get metadata for CFC)
Hello -- I'm a novice with CF9. == Scenario - Mac OS X v10.6.8 - ColdFusion v9 [updated to latest 9.0.1] - JRun with integrated WebServer [listen on 8500 port] - Developer mode - ColdFusion Builder v2.0.0 Build 277745 [standalone installation] - Crea
-
My mother gave me her old ipod since she has an iphone. I reset the ipod and signed in under my apple id but the ipod tells me I can't download my previous purchase music because I have to wait 90 days. What can I do instead of waiting 90 days to u