Brand new iMacs with Lion will not read DVD-R

Our business has just purchased 3 x brand new iMacs (3.4Ghz) pre-loaded with OSX Lion 10.7.2 and NONE of them will read a DVD-R containing important files I need to access. However, the trusty 2 year old iMac running Snow leopard sees the files instantly....what's wrong with Lion...?
My 2 year old MacBook pro was updated with Lion a few months ago and hey, it stopped reading DVD-R's....how interesting....! It can't be ALL of the superdrives failing, so it's obviously a fault with the OS...seems to be a VERY common problem, so what's the problem in getting it fixed?

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

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Where the **** is iDVD on my brand new iMac with Lion pre-installed??? All the Apple 'blah blah' says it's part of iLife 11. Don't say we've been ripped off.

where the **** is iDVD on my brand new iMac with Lion pre-installed??? All the Apple 'blah blah' says it's part of iLife 11. Don't say we've been ripped off.

where the **** is iDVD
What is "****"?
Don't say we've been ripped off.
we've been ripped off.
Purchase iLife 11, is't very inexpensive, it includes iDVD.
You can complain here. BE NICE.
http://www.apple.com/feedback/idvd.html

IMac running Lion will not read windows 7 dvd

Hello-
I am currently trying to partition a part of my hard drive to run Windows 7. I open boot camp assistant and get all the way to where it says "install", I insert the windows 7 dvd and my imac spins it then spits it back out. I have tried several different things yet the results are all the same. I thought the drive may be bad so I tried a normal dvd and a cd, both read fine. I then tried an apple install dvd (lion) and the imac could not read that disc. So the problem seems to be that my computer just can't read install or data dvd's. Has anyone else had this issue?

If you want to run MS Windows Simultaneously with OS X you can buy either Parallels or VMWare Fusion. Follow the installation instructions for the app you choose, both do the same thing. There are several advatages of using Parallels or Fusion including:
1. Running OS X & Windows simultaneously
2. You can run Windows XP, Vista and/or Windows 7
You can also use Boot Camp which comes with OS X to run Windows 7. The downside is you can only run one operating system at a time, either MS Windows or OS X. If you are a Windows gamer this is the best option for 3D gaming. In order to install follow the instructions in Boot Camp Assistant, you can find BCA in Applications - Utilities - Boot Camp Assistant and then follow the on-screen instructions.

New iMac with Lion, do not have iDVD - so cannot burn from iMovie!

I have a new iMac which I bought about 6 weeks ago, I have just done my wedding DVD ready to burn, and find out that I do not have iDVD on this iMac.
I can't download it anywhere, my iMac and the App Store says I have all of iLife '11 instealled but no iDVD.
To be honest I bought the iMac above a PC for the Photo and Movie capabilities, so if I cannot burn to DVD I may aswell bin it and go back to a PC whetre at keast I can share my movies with family, etc.
Any help would be much appreciated.
Thanks
Mark

Update March 9, 2012:
After reviewing the comments regarding this matter on several posts I contacted Apple support. I had to make two calls. The first call left me very frustrated, completely due to the fact the support member was as helpful as sand paper in a sh*t storm. The rep told me "iDVD is no longer available nothing we can do" then proceeded to say "hope we helped you out today".....
I decided to call again when I discovered none of the third party burning software I came across was equal to iDVD, yet would set me back $$$ for something I should already have on my system. This time the rep listened while I camly explained my dissatifaction with Apples choice to not offer this software. In addition, they haven't issued a proper explanation for doing so or rerouted customers to options equal to or greater than their own software upon making the original computer purchase.
Outcome? a copy of iDVD has been mailed out, which I should expect to be here in a week. I appreciate the reps response in making it happen, but it doesn't change my position Apple dropped the ball on this matter. Furthermore, if iDVD is cancelled then how was it so easy to mail one out? Why not offer it as a free download in the App store? etc etc etc....
K

Brand new imac with lion goes into kernal panic everytime i plug in my M-Audio Firewire 410 interface. Help??

is this a problem with going from Snow Leopard to Lion? i had snow leopard on my MBP and it worked no problem...

sorry i posted this too soon. just updated my driver. found out the old driver caused a crash with Lion. if you are having this problem uninstall your driver then install the most recent one. works like a charm

Is it posiible to install FCS 3 on a brand new iMac (with topped specs)? It will come with Mavericks and that might be an issue....

I'm wondering if it is even possible to install the FCS 3 on brand new out-of-the-box Mavericks OS.... I need FCP 7 for my work. I allready installed FInal Cut Studio 3 on my Mavericks MacBook Air, but that OS was an updated one, from the previos version. It works greate (rendering is a nightmare though :-)).
The thing is that i have read meny post about People unable to Install Finac Cut Studio 3 on a brand new - not updated - Mavericks....
Will i I be able to install Final Cut Studio 3 on a brand new iMac with Mavericks out-of-the-box?

Yes,
I have friends who have FCS 2009 (aka FCS 3) running on 10.9 machines from fresh installs.
Be aware that if you use a third party output device (Kona, Decklink, MXO, etc) you must have the updated drivers as well.
One friend had such issues with his Blackmagic Intensity card in a MacPro that he went back to an earlier OSX to find stability.
x

Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300

Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300 but will not print to them wanting an autenication

How is the C6200 connected to the iMac, is it via USB or Wi-Fi? If it's via Wi-Fi please make sure it's connected to the router using the printer's Network Wizard. Then click System Preferences - Print & Scan and assuming the iMac is on the same network as the printer, if it is the printer should be seen. If it's not then click the + sign and add the printer. Apple provides instructions in Printing Overview OS X Lion

Recently got new iMac with Lion.....when I try to load my LogicPro software, I get 'OS does not support power PC'. Is there a download to fix or must I spend another 500 on software?

Recently got new iMac with Lion.....when I try to load my LogicPro software, I get 'OS does not support power PC'. Is there a download to fix or must I spend another 500 on software?

What version of Logic do you have?
And if you end up upgrading, it's only $199 now.

I have cs5.5 master collection. Replaced my iMac with a new one, used migration assistant, now on the new iMac the apps will not open,

I have cs5.5 master collection. Replaced my iMac with a new one, used migration assistant, now on the new iMac the apps will not open,

I found that out, so used the dvd install disk w the key and tried to install, ran to 87% complete then told me to close,
safari
safarinotificati
i closed safari, still wouldn't finish loading, i closed all safari notifications, nope, can't find any app called safarinotificati
New iMac, 10.10.2, photoshop ran perfectly on my old iMac with 10.10.2
so I cannot complete the loading,
John

What SW do I need to read pdf files with my new iMac with Lion

I just bought a new iMac with Lion and would like to know which software is required to read pdf files?

It's preloaded. Use Safari or Preview.
(65208)

I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?

I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?

I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

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Please advise, if possible.

You should see this 4 option menu. Click on Disk Utility:
In Disk Utility, Select FIRST AID and then VERIFY and then REPAIR the disk.
Ciao.

I have a macbook pro can can log into a server, but my new iMac with lion can't even see the server--both are over wifi- how do i get the new iMac to see the server?

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Without knowing what you have tried please open System Preferences - Sharing - File Sharing and select File Sharing. If you still have trouble you can call AppleCare in the morning when they re-open. You have 90 days of telephone support if you haven't already bought AppleCare.

HT3775 My Macbook Air (still with Lion) will not play .avi video files

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I had found this through other threads, but it is what worked, even allowed my AVI files to be played in PowerPoint. Changing to 32-bit encryption did not work, BTW.

Since one month I have a new Imac with Lion.

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I installed Ilife'11: when I open IDVD it doesn't find the Idvd themes.
What is happening?

To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.

Brand new iMacs with Lion will not read DVD-R

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