Brand New Insignia 37" 1080p

Last night I set up my brand new Insignia and had it up and running...I sensed alot of heat coming from the tv but didn't think it was a big problem. So I went out of the room for maybe about 20 minutes and when I came back the tv was off. The small red indicator light that lets you know that there is power feeding to the tv was not visible. I tried unplugging everything and putting it back in and still nothing. I even left it unplugged over night and tried again this morning but still nothing. Yet I noticed that when I pulled the plug out of the back of the television the small red light appeared and shut off again. This also happened when I plugged it back in> I believe that the tv has shorted> Would best buy come out to fix the problem or will I get it replaced.?????
WHAT DO I DO?
p.s. I did use the monster surge protector before plugging anything into its power...so i don't think it was an unprotected surge related incident.

If you had this TV delivered just go into BB and get a replacement delivered. If you carried it home you'll have to take it back and exchange it. In any case, get it exchanged.

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Brand new iMac freezes constantly! Updates aren't helping!

Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

Fuzzy display on HDM on brand new Mac Mini

I Have a brand new, purchased less than 2 -weeks ago, Mac Mini. I have a brand new Asus monitor. I am using an HDMI to HDMI cable. The text is more than fuzzy. I have tried the HDMI to DVI converter that came with the Mac Mini, as well as a two other HDMI cables and a completely different monitor. I Have also read several other posts that state that the HDMI port on the Mac Mini is has this known issue of fuzzy text. I have tried making several adjustments on the monitor with no relief. Does anyone have any insight on what else I can try? I thought it was an issue with Mountain Lion, then just the Mac mini in general, It's pretty irritating that I Just spent over $1800 and it looks like crap. Any suggestions?

I don't get it. I've had 5 different models of monitor (4 monitors, 1 1080p TV to be accurate) connected to my Mac mini (Late 2012) via HDMI, and all have looked great. I have an Acer 231SHL connected as my 2nd monitor to my Mac mini's HDMI port right now. (My primary monitor is a 27" 2560x1440 and connected via a mini DisplayPort to DisplayPort connector.) I've variously used the Acer, a Dell, an AOC, an HP, and a Vizio (26" TV). I've even used two HDMI connections at once (straight HDMI and MDP->HDMI).
I wonder what the difference is.
John

Brand new AppleTV audio loses sync with video in any of the apps over time

I bought a brand new panasonic viera plasma and a brand new Apple TV. Video is set to 1080p and I have comcast cable internet. I have three apple TVs in the house. The other two are the 720P models. I've tried two new appletvs on new tv only and after an hour or so of viewing videos in any of the apps (hbogo,Netflix,Hulu) the audio loses sync resulting in me resetting the ATV and fixing the issue temporarily.
I didn't have this problem when I was using the 720p model ATV on the new tv.
Could it be the larger 1080P files?

does it happen with shared material in an itunes lib?
if not and only the internet streaming services then maybe it's a Internet network issue

Premiere Pro on brand new MacBook retina 11,3 2014 crash and glitch

Ok, I've read a lot of post about the CUDA compatibility on new MacBookPro, and i don't have installed and don't use the cuda driver but only the OpenCL,
I have the MacBook Pro 11,3, 16GB Ram with NVIDIA GeForce GT 750M 2048 MB and 2,8 GHz Intel Core i7 Yosemite 10.10.2 installed on a 1TB APPLE SSD
It is brand new and i have only my AdobeCC installed;
Now I think it's not normal to see glitch on screen or jerky video during the video playback and crash of my premiere pro (2014.2 release, 8.2.0 (65) Build) or I miss something about the Yosemite compatibility?
PS. working with normal 1080p files, DSLR or similar not over 50 Mbps 422
Thanks!
Vito.

Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788

Brand new IPOD Touch Apps no longer work after upgrading software

I got a Ipod touch for my wife Today at Wal-Mart. I brought it home, connected to wifi and downloaded some apps and also payed for some. They all worked fine. Then I connected to computer to transfer songs. It told me to upgrade the Ipod software so i Did. After it restarted none of the downloaded apps work anymore. I have read MANY MANY MANY discussions on this and there is no fix. I am not wiping out all the songs and reload everything all over again. It will take forever. My wifes BD is Friday and this is making me so mad after I just dropped $300 on this thing. APPLE!!! Where is the fix? I deleted the apps and reinstalled they still don't work. Anybody got this figured out? I am getting ready to get my money back and tell everyone to avoid buying ipod until they get this upgrade bug fixed.
Message was edited by: 2009 IPOD TOUCH

I have the same problem. Brand new two days ago. I synched the touch with Itunes but wasn't hooked up to the internet at the time so didn't do the software upgrade right away. Then I downloaded about a dozen apps (free and paid) with wifi directly to the touch. They all worked fine. Then I plugged it back in to Itunes and had it upgrade it to 3.1.2. It locked up Itunes several times since then and the downloaded apps no longer work (they start to open then disappear).
The problem is, no one is listening to this problem (including Anna above)! Everyone says "just do a hard reboot, or restore to factory settings, reload the apps, etc." I've tried all the standard troubleshooting but none of it fixes this. It sure seems to me this is a problem with 3.1.2 but Apple isn't helping out here. Where are you APPLE? Use some of those outrageous profits you're making to fix the problem you have created. Here's $300 of my hard earned dollars pretty much down the drain.
Message was edited by: IPatronius

Brand New MacB Air and i haven't been able to get passed the format which has had to be done twice because, I have a French Numeric Keyboard and Language in English. The minute I type in my password, the keyboard gives me letters that i did NOT type.

I live in Switzerland and can only buy a Mac Air with a French or German keyboard, no chance to buy an English keyboard Mac here,. When setting up I chose the French numerique keyboard, although there are two choices French or French numerique. I put in my language as English. When all was set up I came to the start page and had to put in my password, by the grace of g....I just happened to see the first letter I typed before it turned into a dot. My password which was supposed to start with the number 2 showed a french e with accent before it quikly became a dot.
Because of the dot system, this meant that I had no clue what the keyboard was typing as my password ...........and true enough my password was not accepted despite my trying all combinations. I have had to reformat twice now thanks to Apple Chat and both times my password was not accepted. I am in the process of formatting it again, this time on my own. If the Start page does not accept my password again this can only mean that the Mac left the factory with faults. I could not be more disappointed with the money spent and the time and trouble that Apple Chat and I have spent in trying to correct a brand new out of the box Mac. I have a cheap Toshiba laptop also with a french keyboard and english language which gave me no trouble at all. I am not impressed with the so called King of computers! First of all the dot system is daft. People want to be able to see and confirm their passwords before they are set for good. Second, this problem is going to give me a lot of grief. Switzerland business is not renowned for its after sales service or the time it takes to do repairs. When I had an issue with my Vaio laptop which was still under warranty, they kindly picked it up from my house, repaired and promptly returned it. How's that for good proper service.

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

How can I move information from one icloud account to a brand new one?

I've shared an icloud account with my sister for years and I want to get one with just my information. However, I'm not sure how to move or copy all of my information from my old icloud account into a brand new one and not lose any. Making a brand new one for my sister and keeping the old one isn't an option because she doesn't want to lose anything either. Help???

To migrate to a new account, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), provide the password to turn off Find My iPhone and choose Keep on My iDevice when prompted. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
Once you are on separate accounts, you can each go to iCloud.com and delete the other person's data from your account.

Who has a brand new Mac with Lion?

I've been reading about all these issues with Lion. (yes i realize most people who are happy don't post) Most of the time when someone has an issue someone else says that their system must have been screwed up prior to the upgrade or they did something wrong, or have software that causing the issue, etc. I'm wondering if any of you are having issues with Lion on a brand new Mac? A new computer that came with Lion or at least a brand new computer that you installed Lion on as soon as you took it out of the box. Something NEVER used without Lion.
Seems to me that if the vast majority of brand new Macs that come with Lion installed are working great then the problems people are seeing may in fact be something that already existed in their system prior to the upgrade. But if people with brand new virgin Macs are having issues with Lion then it HAS to be system bugs.
I think this information could be a good indicator if the OS has a ton of bugs or if it simply does not get along well with possible existing bugs your computer may already have.
I have two 2009 Macs and I'd love to upgrade to Lion because i like to keep my systems current but honestly I'm afraid too!!

I bought my iMac (mid 2011 model) in July (brand new) and have Lion 7.1 installed. I have found many things which I would class as being "a different way of doing things from what I am used to", through "oddities (some annoying)", and a few that are clearly bugs, such as the Magic Mouse pointer going AWOL for about 45 secs. once per day, very short mouse battery life (eg., a few days), Mail not showing the addressee when doing a word search. But I have not had any killer problems like many of the other posters such as Wifi not working. I just grit my teeth and hope that Apple will soon get things straight.
Someone said that Lion should have been classed as a beta release and I think there is some truth in that. However, it is important to realise that the people who post here are the ones with problems, not satisfied customers. How many Lions have been sold? A million?
I was put off initially when I got my iMac and was glad that at that time it came with Snowleopard, but I took the plunge and am glad that I did. I like many of the features in Lion.

Totally unresponsive and unrecognized by iTunes brand new iPod Touch 3rd gen

Within less than 24 hrs of setting up brand new 3rd gen iPod touch it is totally unresponsive. While using it, the screen went black, felt a little warmer than normal, and now won't do anything. I've tried resetting by pressing on/off and home buttons. Tried this even after plugging in to computer for 20+ min and still nothing. iTunes no longer recognizes it, so I cannot restore it. I am just stuck with a black screen with absolutely no response. I'm at a loss on what to do next or what might be wrong. Have been all over this site for a solution, but just can't seem to find one that helps me. Apple Stores are 3 hrs away from where I live. Very careful with the device, not dropped, not wet, just simply using it. Any help greatly appreciated... my son is devistated.

See if placing the iPod in Recovery Mode will allow iTunes to see the iPod so you can restore via iTunes.
Next would be an appointment at the Genius Bar of an Apple store.
iOS: Not responding or does not turn on

My brand new iPod Touch 4th Generation, just isn't functioning correctly.

Recently, I bought a brand new iPod 4th gen. Since, it has gone haywire and refuses to function correctly. It is 16 gb and operating on iOS 6.0.1. On many apps, especially games, it can get really laggy at times, for no discernable reason. I have very few apps installed, and a great internet connection, so I can't understand why that would occur. Also, Safari is absolutely useless. When opened, under any circumstances, It goes to a default white screen:
Then it can do NOTHING else. Upon further inspection, this seems to happen to a couple default apps. Such as:
-Calendar
-Maps
-Mail
After about 20 seconds of blankness, it then force-closes to the home screen. In addition, Game Center has become a pain in the butt; it just won't leave me alone. Anytime I try to open a game with internet capabilities (ie.Vector,The Sandbox, etc.), it pops up wanting me to sign in, yet it wont work. When I try to sign in, it never works the first time. I have to home-screen, then click the app again to open it up to the same page, before it even shows the keyboard, not to mention, at this screen, the keyboard is horizontal (landscape) while the rest of the screen is vertical (portrait). From this point, signing in does nothing, it will bring up the buffering circle and spin for about 10 minutes, before promptly force closing. I can't get out of that screen either, when it comes up asking for my log in, the cancel button becomes absolutely worthless, it does nothing. I've disabled Game Center's notification and changed it's capabilities, but it STILL comes up when I try to eneter a game. The only way around it is to completely TURN OFF my Wi-Fi. Thus rendering a lot of in-game content worthless. Lastly, sometimes the Game Center opens Safari, but since it doesn't do anything, I have no idea what to do. Home-screening does not work, as less than a second later, Safari opens again, and again, and again. The only way to stop this annoying cycle, is to completely SHUT-OFF my iPod.The iPod is only a little over a week old, and it ****** me off that I already want to put it down the disposal.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Charging for software on a BRAND NEW iPod Touch?

Glad to hear people are now getting the 2.2 download to work. Has anyone gotten anywhere asking Apple for justification for a $10 software upgrade on a brand new iTouch purchased within 30 days and given as a Christmas gift? (I gave 2!) This is even crazier than "Microsoft think".
There was another post comparing this to an upgrade from Windows XP to Vista - NOT SO. You would know a PC's OS in advance and you could weigh the cost of the PC PLUS an OS upgrade against whatever features you might miss by not having the latest OS. If you bought a PC back during the pre-Vista release you either received a coupon for an OS upgrade when Vista came out or you knew that the PC came with XP and you were OK with it. There was no disclosure of any kind when I was researching or purchasing the Touch.
So, I ask again, does anyone have any words from Apple justifying this charge for their brand new iPod Touch? We're not talking about units purchased months ago, just BRAND NEW devices that are effectively 4 days old for the gift recipients.

Your iPods may be 'new' as opposed to 'used', but they were clearly not the latest models.
Any iPod that do not have the 2.2 software installed have to pay for it. This is because that the time they were manufactured by Apple and released the 2.2 software was not available. Apple sold those devices to the retailer before the 2.2 software was released and therefore you bought an 'old' model that is NOT entitled to the 2.2 software. It is not about when the device was sold it is about when it was manufactured. Apple do not know when the devices you have were sold to you anyway.
Apple does know the serial numbers of your devices and it does check to see if they are entitled to the update and clearly they are not as they were manufactured before the new software was released.
These are user support forums and are not manned by Apple. If you want Apple support then use the 90 day telephone support that came with your Apple product or the 12 month warranty which can be used in any Apple retail store.
You have not been 'flamed' in these forums we are just giving you the truth.
Just because you have a strange view or reality does not mean it is correct.

The app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new.

the app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new for christmas.

See the following to purchase earlier, compatible version for iOS 6
App Store: Downloading Older Versions of Apps on iOS - Apple Club

Brand New iPod Touch, absolute failure to launch

Hi all, I was hoping someone here could help me.
I currently live and study in Japan, and thought I'd treat myself to a shiny new 32GB iPod Touch after my girlfriend and I marvelled over them for about an hour in the Nagoya apple shop. I popped into town today and picked one up.
I already have iTunes and a 3rd Generation iPod Nano 8GB, and they work fine, apart from sync problems, probably related to my Vista operating system.
When I got home, I plugged my new Touch into my freshly-booted pc... and nothing. The "hardware recognised" sound plays, and the ipod flickers on for about two seconds, displaying a connection cable and the iTunes logo, presummably telling my to connect it to iTunes.
Well, obviously I can't. The thing isn't even recognised in the "My Computer" window. The only place my pc sees it at all is in the divice manager under "Other Devices". It either has a question mark next to it, or an error saying the driver is not configured correctly. I have tried the "update driver" button, disabling and re-enabling, restarting my pc, and re-installing itunes, all to no avail.
The worrying thing is, the ipod itself seems unresponsive. All that happens when I press the button, is a few seconds of the image pressummably telling me to connect it to itunes, then it just seems to turn off again. Holding down the button doesn't do anything.
This is really worrying, as it is brand new, out of the box, and was $600 with the case.
Can anyone shed any light?
Thanks
Message was edited by: JRCurtis

Just something I forgot to add: For the few seconds that the ipod stays on, when it displays in the "Other Devices" tab in Device Managed, if I press on "Properties", I get this message:
This device is not configured correctly. (Code 1)
To reinstall the drivers for this device, click Reinstall Driver.
Not really sure what this means, as reinstalling drivers doesn't seem to do anything...

Brand new ipod touch not working like it should??

I have a brand new ipod touch that i got last tuesday.and every downloaded app will stop working after i have had it for about a day..like it starts to load the app then just goes back to homescreen..all pre-installed apps work fine.
but i have tryed restoring my ipod and it doesnt really fix it because all the apps stop working just like before..and i have also tryed deleting and re-installing the apps but is still doing the same thing.
Is there a way to fix this or should i get it replaced??
(i have a 2 year warrenty)

Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

Brand New Insignia 37" 1080p

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