Brand new ipad 2 and camera never worked

I recently received this ipad as a gift. There is no standard camera icon on the ipad and when I downloaded a camera app and tried to use it, it simply freezes. I've tried to speak to family on Skype and there is no option for me to show my video. I know the camera is part of the specs for this ipad. Can anyone help me? I am a true ipad novice!
Thanks

Try closing the Camera app:
1. Double-click the Home button to reveal the Task Bar
2. Hold down the Camera app for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen
If the above doesn't solve the problem, do a reset:
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider

Similar Messages

  • HT4437 I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by neither iPad, MacBook or iPhone. Any clue? Thanks!

    I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by either iPad, MacBook or iPhone. Anybody a solution for this?

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

    I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

    Hi robertbpage,
    Thanks for using Apple Support Communities.  If the iPad mini is asking for a password that you do not know, this article has steps you can take:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Cheers,
    - Ari

  • A "brand new" ipad mini 3 came with a photo

    Received a "brand new" ipad mini 3 around a week ago.  However, it came with a photo in the Photos folder that was taken on November 23, 2014. The photo looks like a screenshot with the QR code along with the ipad model code and the serial number of the ipad. It also says 99% in the photo. Did anybody run into this?

    Sounds almost like an internal-use image (given the info that was in the image) that was not deleted or mistakenly taken before packaging. Did you try and scan the QR code (with another device that has the capability) and see what the QR code comes up as? (if it's internal use, it may not come up with anything)
    Regardless, that's the first I hear of it.

  • I have a brand new iPad 2 and it is not being "seen" by iTunes for Windows (64 bit Win 7)

    I originally had my iTunes library (music, apps, etc) on a MacBook.  Used "home sharing" to drag over most of my collection to my new Windows 7 laptop.  All apps, music, etc show up fine in iTunes on Windows but when I unpacked my new iPad 2 and plugged the apple cable into the USB port on my Windows laptop and the other end in my iPad 2, no synching occured nor did the iPad 2 show up on the left-hand list on iTunes. 
    Any idea what might be wrong?  I did already try different USB ports.  Each time I plug and unplug I get the audible notification from my laptop that the cable is disconnected and/or connected.  so it's not a hardware issue. 

    A Couple of questions..
    Is the location shown under preferences/Advanced/General still showing the correct location?
    Is the check boxes under this checked or unchecked?

  • Brand new iPad Air and cannot get tilt to work in games or to change orientation for reading - help!

    Battery on new iPad Air running down really quickly with all apps closed down and whilst asleep- any ideas?

    Hello, juliefromaltrincham. 
    Thank you for visiting Apple Support Communities. 
    I would check to make sure Rotation Lock is not engaged.  The article below will walk you through that process and has some helpful troubleshooting steps if that does not resolve the issue.  In regard to your battery concerns, I would need more information regarding usage patterns and how you connect to a data network.  The best option for that would be to contact us here. 
    iPad: Understanding the side switch
    http://support.apple.com/kb/ht4085
    Cheers,
    Jason H. 

  • I just bought a brand new ipad 2 and have tried to activate it and it just keeps saying failed. It is connected to wi Fi but won't work Help!!!!! :(

    I just bought a brand new I pad 2 in New York from the apple store in grand central. I got to Scotland and am trying to get it to activate and it keeps saying activation failed :( help !!! Please x

    If it is brand new, bring it back to Apple before the warranty expires, if you are using iTunes on a Mac.
    If the Apple Genius Bar is 10 hours drive away then I would suggest, when you want to sync, disconnect from Internet, stop your Antivirus and sync your Ipod.
    Very advisable to disconnect from Internet when you stop any Antivirus program.

  • Unable to send any email from my brand new ipad 2 and my iphone 3gs lately

    Lately I found that my Iphone & my brand new ipad2 are unable to send out any email. it keep mentioning about the outgoing setting.."the connection to the outgoing server"webmail..." failed.Additional Outgoing mail servers can be configures in setting, bla bla bla
    .I try look for some advices from apple suport communities seems doesn't work for me...pls help...>_<

    Anyone can help?

  • Just opened my new iPad 2 and camera has froze! Help, I'm disappointed for such an expensive toy!

    Tried all resets but nothing happens. Is this a faulty item?

    Quit the app and restart. In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • Brand New IPAD 2 Colours all wrong on camera eg white skin is blue etc

    Brand new IPAD 2. Camera does not appear to be working properly ie poor picture quality and all Colours are wrong on eg White Skin is Blue etc etc

    Any protective plastic film still on the iPad?

  • Will Apple replace my brand new iPad 2 if the home button doesn't work?

    I recently got a brand new iPad 2 and as soon as I opened up and set it up I realized the home button didn''t work. However, sometimes the home button will start working and within minutes will stop again. I know this isn't normal for a brand new device.
    My iPad is still in warranty, so I'm wondering if I take it to the genius bar will they replace it?

    yes that's what happened to my ipod touch and they replaced it

  • I have just brought home a new ipad 2 and i cant get it to my itunes to recognise it, my pc was picking it up as a camera but i have stopped that .  I cant sync it with itunes

    i have just bought a brand new ipad 2 and i cant get it to sync with itunes on my pc, running windows vista.  Tried all the stuff on the itunes diagnostics but still cant get itunes to pick it up.  Any ideas.

    Try both of these -
    Connect your iPad to your computer
    Open My computer / Computer
    Locate the Apple camera icon
    Right click on it and go to Properties
    There should be a place to set what will happen each time the device is connected, set it to do nothing.
    http://support.apple.com/kb/TS1538

  • My brand new ipad freezes completly on safari

    I have a brand new ipad. Safari won't work at all. Frozen. Can cooneect to web through Istore and wifi. tried restoring factory setting. makes no difference?

    Quit Safari completely and restart the iPad.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If that didn't help - clear Safari and restart.
    Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    A third thing that you can try is to reset your iPad.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Can I trade in a Brand New iPad 2 for the New iPad?

    I have had the iPad 2 since late July 2011 in Australia. Since then it has had some problems, one major one recently was the screen near the Home Button starting to peel off.
    I took it in to the apple shop and the next day i picked but a brand new iPad 2, and have restored all my old stuff on it.. and now i am wondering if i can swap this for the new iPad?
    Thanks

    Apple don't do trade-ins - all they do is allow returns if you bought it from them within the past 14 days. If you want the new model then will probably get more for your current one by selling it privately and then buying the new one, and not looking for a store that does trade-ins.

  • TS1398 my ipad is connected to my wi-fi but the app store and itunes store never  open, the internet nev    er works and it is always  loading. i dont understand as it is a brand new ipad.

    my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for