Brand new iPad 2 got scratches how to claim?

I just bought a brand new iPad 2 today. I open the box on the spot and found out deep scratches. Would Apple responsible to replace a new? I complaint on the spot with Apple Premium Reseller. I from Malaysia, please give me your advise. Many thanks

This should be the responsibility of the reseller to handle. If you opened the iPad in the store and found scratches, you should have refused the unit and made them give you a different one. I would suggest you talk to the store management/owner and calmly and politely insist on an exchange.
If the store refuses to exchange your iPad, you can try calling Apple Malaysia at 1-800 803-638 and asking to speak with someone in Customer Relations, and if you can contact a Customer Relations representative, explain the situation and ask if there's anything he or she can do to help.
Good luck and regards.

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My sister bought a brand new iPad last year at Verizon Wireless. It was purchased on 05/16/11. Yesterday, her iPad got broke. I checked the serial number and it says warranty expired already. We bought at Verizonwireless by phone and we a verizon wireless e-mail receipt that showing it was purchased on 05/16/11. However, e-mail receipt didn't have any serial number of the iPad, It's only a model number and how much we paid for it. Apple customer support don't want to honor the receipt or don't want to fix it. We were told to call Verizon Wireless and ask why our iPad says on their end it was purchased way back 2010. I bought it brand new and received it brand new sealed with match serial number on the box. Can someone here can help me how to resolve this problem? The standard warranty is supposed to be 1 year from the date it was purchase. Please help! I would really appciate it! Thanks!

Warranty will cover manufacturer's defects, but I doubt it will cover a situation where the iPad "got broke". What happened to it?

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Looking for an information management solution. I have three boys that have brand new ipad mini's. I would like to set them up to manage information the easiest way.
My first thought was to use my apple ID for their apps and purchases. This would give me the advantage of seeing everything downloaded and be able to monitor this closely. The disadvantage to me, was that they would see all of my contracts, my apps, and my music.
My other thought was to create one new apple ID and to share that among the three boys. This way I would not have to worry about my information being on their ipads.
This is a very confusing situation for me. My goal is seperate my stuff from my kids stuff. Appreicate input from anyone who has in-depth experience with this as it applies to apple ID, icloud ID, and any detailed explaination of how to do this would be appreiciated. Thanks.

I think I will do this. I will use my apple ID and set face time and message to work independently. That solves one problrem. My other problem and maybe my bigger problem is that if I am using my apple ID, how do I iflter all of this so that my kids don't see my contacts, get my apps, etc. ?

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I received right now a brand new iPad Air2 wifi 64 GB. How do I transfer ALL MY DATA from another iPad Air wifi 32 GB ?

Back up your old one. I use and prefer iTunes, but back up all the data, etc.
Then unplug it. Plug your new one in and go through the setup steps. When you see the option to set up as new or restore from the backup you just made, choose that and your new iPad will be a near clone of the old one.
http://support.apple.com/en-us/HT2109
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Selling an iPad
http://support.apple.com/kb/HT5661

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above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

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Apple does not have a trade-in program. You can search Google for places that might purchase your iPad 2.
BTW, these are user forums. You aren't speaking to Apple here.

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If she is using the mail app, there doesn't appear to be a way to sync contacts directly with gmail. You might see if there is a way to export to a Mac desktop and then to use iTunes to sync the contacts to the iPad. Otherwise the contacts will have to be manually added to the iPad. Another option would be to use gmail's web based mail. Her contacts should be available from there.

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Hi,
I just got a brand new iPad 3d + WiFi 64GB and i just can't turn it on. These are all the things I had done:
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Hi all,
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Hi Graham,
Yes that should explain it. I've found that article earlier today. The following doesn't solve it off course:
+Error 23, 28, 29, 1002, 1011, 1012, 1013, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.+
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my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Brand new iPad mini won't turn on

I just got a brand new iPad mini not even 24 hours ago. I've taken absolute perfect care of it and its been working fine, but I was just listening to music on it with the charger plugged in, and all of a sudden it just blacks out. I've tried everything including pressing the on/off and home buttons at the same time but nothing works. Please help!!!!!!!!

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

Brand new iPad 2 got scratches how to claim?

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