Brand new ipad 2 won't charge

Bought an iPad 2 in jan 2012.  In Dec 2013 it stopped charging.  Tried rebooting, lowering brightness and all the other tips but could not get it to reliably recharge.  Took it back to retailer who checked the iPad with 2 other chargers and decided there was a fault with the internal charging unit in the iPad. Under the shop guarantee, they replaced the ipad, but this doesn't charge either?  They did not replace the charging cable or plug. It's the original 10w charger.  Does anyone have any idea as to why a brand new iPad 2 will not charge with a 10w charger?

1. Make sure battery is charged
2. Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

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    Macedonia
    00389 2 55 11 231
    Belarus
    +77273231427 (Standard Charges Apply)
    Belgium
    +32 27007377
    Bosnia & Herzegovina
    38733563170
    Bulgaria
    02 491 7915 (Standard Charges Apply)
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    800-810-8888 for Desktop
    Cyprus
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    Czech Republic
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    +45 89881536
    Finland
    +358 80094439
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    +33 243166035
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    01805-366-869
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    1809258990
    Kazakhstan
    +77273231427 (Standard Charges Apply)
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    0900-654-654-0
    Norway
    +47 81000017
    Philippines
    180089086389 (Domestic Toll Free)
    180014410659 (International Toll Free)
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    Poland
    +48 22 295 49 50 (Standard Charges Apply)
    Romania
    0800 896 670 (Toll Free)
    0372723004 (Standard Charges Apply)
    Russian Federation
    +7-499-705-6204
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    Serbia
    +381-21-489-1533 (Novi Sad)
    +381-11-3093-111 (Belgrade)
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    18008185219
    Slovakia
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    (+662) 689-6498 (Standard Charges Apply)
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    0212 7055461
    Ukraine
    044 362 42 81 (Standard Charges Apply)
    United Kingdom
    0844 2491112
    United States
    1 877 453 6686
    Uzbekistan
    +77273231427 (Standard Charges Apply)
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