Brand new iPad 2 won't turn on

I literally just bought my iPad 2 about 4 hours ago. It worked at the Apple store, and then when I turned it on at home, it worked for a grand total of 5 minutes before the screen went black. I haven't been able to turn it on since. I've already tried holding the sleep and home buttons for 10 - 15 seconds about 10 separate times and the apple logo never comes up. I've even held both buttons for over 2 minutes and still nothing. I  tried this without the charger, then I did try to with the adapter plugged in. It's not even recognizing that it's being charged. That aside, the battery should already BE fully charged because when it was working an hour ago the battery sign said I had 76% left. I'm a little irritated since I just got it, but any suggestions, or did I just get a lemon?

You actually sound as though you're doing everything about right, with the following one suggestion: Plug it in to the Power Adapter and leave it plugged in for a good 20-30 minutes or until you see and hear it come back to life.
The iPad does go dark and silent when the battery goes completely flat and you really should confirm that that's not what's going on, regardless of whether or not you think that should be happening. For example, it's possible that your battery's metering was, is, out of whack.
Anyway, if that doesn't bring it back to life and you can't make it react at all, view it as a lemon and cart it back. It's rare to have that happen, but they are machines, built by men, and ...... you got lucky.

Similar Messages

  • Brand new iPad mini won't turn on

    I just got a brand new iPad mini not even 24 hours ago. I've taken absolute perfect care of it and its been working fine, but I was just listening to music on it with the charger plugged in, and all of a sudden it just blacks out. I've tried everything including pressing the on/off and home buttons at the same time but nothing works. Please help!!!!!!!!

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

    My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related

    Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
    I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one.

  • My brand new MacBook Air won't turn on all the way.

    Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.

    You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
    •Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    For the actual SMC reset, note subsection in above, instructions click-open on blue text:
    >Resetting the SMC on portables with a battery you should not remove on your own
    If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
    There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
    •About NVRAM and PRAM:
    http://support.apple.com/kb/HT1379
    >Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
    You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
    Or use the 'Apple - Support - Contact Apple Support' to start the process...
    http://www.apple.com/support/contact/
    Hopefully this helps somewhat.
    Good luck & happy computing!

  • HT201412 My new iPad mini won't turn on

    My new iPad mini won't turn back on, just purchased it yesterday and it was working fine then went to switch it back on and it won't work

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My brand new iPad 4 won't connect to iTunes on my PC.

    My brand new iPad 4 won't connect to iTunes on my PC.  When first connected to the USB port this mornng, iPad appeared under devices in iTunes, but it soon disappeared.  I waited and reconnected using a different USB port, and "iPad" appeare for a short time, and I was able to transfer some files to my iPad.  But the connection was broken again.  This last attempt, "iPad" appeared for about 30 seconds, and then nothing. The iPad is two days old!  What can I do?

    Check this out http://support.apple.com/kb/TS1538
    If problem persist return device for a refund or exchange.
    Hope this helps.

  • Brand new ipad 2 won't charge

    Bought an iPad 2 in jan 2012.  In Dec 2013 it stopped charging.  Tried rebooting, lowering brightness and all the other tips but could not get it to reliably recharge.  Took it back to retailer who checked the iPad with 2 other chargers and decided there was a fault with the internal charging unit in the iPad. Under the shop guarantee, they replaced the ipad, but this doesn't charge either?  They did not replace the charging cable or plug. It's the original 10w charger.  Does anyone have any idea as to why a brand new iPad 2 will not charge with a 10w charger?

    1. Make sure battery is charged
    2. Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

  • Brand new ipad- it won't auto sync with my PC

    I expected to pull out my brand new iPad and plug it into my laptop (windows) and it would be a simple automatic process to make them communicate. The iPad comes with this tiny card that makes it sound completely easy and automatic. That did not happen. I've re-booted my laptop and re-plugged in iPad. I've downloaded newest itunes. Nothing happens in my itunes to detect the iPad like it does when I plug in my ipod. The only thing on the iPad screen is a graphic of the USB cord pointing to and iTunes icon. then it goes black again.
    Help! I'm very disappointed that I'm wasting so much time searching for help on something I've spent so much money to invest in, hoping it would simplify my life. So far, not so good.

    Do you have any other iOS devices like an Iphone of ipod touch that connect to the computer?  Also make sure your computer meets the minimum requirements, and make sure you're connecting to a 2.0 usb port directly on the computer, not on a hub.

  • Brand new iPad mini won't connect to FaceTime

    My brand new iPad mini just stays on connecting when I try to call anyone. Any ideas?

    http://support.apple.com/kb/TS5419
    Read this. As of april 16 any device that uses facetime must be updated to a certain level. So it may be as simple as you or the person you're calling needing to update your device to iOS 7.1.1

  • HT201412 Brand new ipad mini does not turn on?

    ipad mini brand new only used  for 1 day does not turn on even though tried DFU mode and still doesnt work. tried to charge it and still doesnt work. I bought it from Dubai and i live in kuwait and we dont have an apple store here in kuwait/?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • My brand new MacBook Pro won't turn on. What's the deal with this?

    I got the thing yesterday. Sat down with it last night and everything started up fine. I set up my account and then it was time for updates. Naturally, I said yes to the updates. They downloaded, they installed, and that was the last time my brand new MacBook Pro turned on. I've checked to see that the battery is fully charged. I've tried plugging into other outlets. I've tried removing the battery and the power cord and pressing the power button for 5 seconds. Nothing has worked. When I put my ear up to it while pressing the power button, I can hear it try to start and get about 2-3 seconds in to start up and then a click and nothing. Does anybody have any idea what the heck has happened here?
    15" MacBook Pro   Mac OS X (10.4.6)  
    15" MacBook Pro   Mac OS X (10.4.6)  

    actually i pass the 15 first days, i bought the mac in may, but here in spain the electronic components have a 2 years guarantee, i'll took to the store i bought soon couse it`s no normal so much hot

  • New iPad air won't turn and/or charge

    Hi all. Have tried charging my new iPad throughout the night and it's still not showing any sign of life.  Problem is it was a gift for a family member in Argentina and kind of needing working here as I could really do without having to return the machine in the UK where purchased.  Anyone know what can be tried to kick start matters. We have tried rebooting pressing and holding the home and snooze button but nothing. Thanks.

    Hi there Podrico,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W. 

  • Brand new zen 20g won't turn

    I got new zen 20g yesterday. I turned on the zen when it was charging and it freezed on the start screen. after i reseted the zen two or three times then it was working. today the same problem, but i can't reset it.when i pressing the paper clip it turn off,but remove it,the zen turns on and freezes on the start screez. i try to access rescue mode,but it same as reseting the zen. because i can't turn off the zen, the rescue mode maybe no working.
    really upset!

    I suggest you try a -to- exchange (where you get to change your faulty product for a brand new set with sealing and all that. Creative provides this service. Contact the customer support/retailer before doing it.

  • Brand new macbook pro won't turn on

    I bought the new macbook pro on May 15 2010 from Best Buy. It has up til now been working great. When i tried to wake it from sleep today it would not turn on. It isn't even charging with the power cord in (the little light on the power cord isn't on). I guess I bought a brand new dud. Any suggestions?

    wow thanks guys. So I took it back to best buy today and of course the Geeksquad guy comes back to me and says it was working. Apparently the battery drained down to 0. I have no idea how exactly that happened. I always leave it plugged in and it was the last time i used it before it stopped working. i put it to sleep, and when i tried to wake it the next day i got absolutely nothing. I did try other outlets, and was able to function my PC laptop on those same outlets, but for whatever reason my MAC wouldn't even charge (the little light on the power cord didn't light up when it was plugged in). Ugh. Anyway, so all is well now i guess, cause it's working. I still don't understand how it was able to drain itself all the way to 0 while asleep and then refuse to charge no matter what outlet i tried. Geeksquad guy said the adapter was fine. And my outlets worked when i plugged other things into them. Guess i'll leave well enough alone?

  • Brand New iPod classic won't turn on.

    Minutes after getting home with my new iPod I plugged it into my computer and synced my library with it, afterwards it asked me to install an update and I let it, it told me it was going to reboot, it shut off and now it won't turn back on. I know there's some life in it as when I hold down the reset combo i hear windows indicate that I've disconnected and reconnected a USB device however nothing displays on the screen and iTunes tells me that it cannot recognize the iPod. Any help would be greatly appreciated.

    Just as an additional note now when the I connect the iPod windows lists a "Apple Recovery (DFU) USB Driver" in device manager.

Maybe you are looking for

  • Performance problem with transaction log

    We are having some performance problem in SAP – BW 3.5 system running on MS – SQL server 2000.The box is sized 63,574 MB. The transaction logs gets filled up after loading data in to a transactional cube or after doing selective deletion. The size of

  • Cinematize 2 files crashing FCP

    I recently purchased Cinematize 2.06. The self-contained QT files of about 10 minutes play perfectly in QT 7.4.1 but crash (with or without the spinning beach ball) my computer when I edit in FCP 5.1.4. I've used Cinematize's recommended settings for

  • Windows 7 Corrupted after installing new keyboard

    Installed a new keyboard on my Dell 1525 Inspiron computer. Good news the new keyboard works perfectly, bad news, Windows 7 will not launch. I have run the diagnostics and it all says it is fine. I have run the recovery mode and auto repair, and it c

  • Skype 7.3 sucks!!

    sorry Guys but the new Version of Skype is something for barbielovers or something like this.I would like to rollback of a earlier version but where can i find a proper installer ?

  • Ibook keyboard issue

    The keyboard on my ibook does not work all the time and freezes up. The only thing that I can do to 'fix' it is to shut it down and then restart. The trackpad still works but no keys work in any of the applications. All latest updates have been done.