Brand new iPad 3 Blue Screen

I just bought a new iPad 3 and when I got home, turned it on, it blue screened. The screen is dark blue and I can't do anything. Should I bring it back or contact Apple? I bought it from tesco.

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

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My brand new iPad 2 screen just flickered form the game I was playing to black several times very quickly?

I just bought an iPad 2 it's only about 5days old and the screen j flickered to black and back to the game I was playing several times very quickly. I haven't got any apps or watched anything that should cause a virus and I am worried about it any ideas?

Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

This shouldn't happen. Take it back since it's new.

Brand New IPAD 2 Colours all wrong on camera eg white skin is blue etc

Brand new IPAD 2. Camera does not appear to be working properly ie poor picture quality and all Colours are wrong on eg White Skin is Blue etc etc

Any protective plastic film still on the iPad?

Brand New iPad 3 has a jiggly screen and black boxes across the screen in different apps

My mother purchased a brand new iPad 3 about 1 week ago. The screen has begun to shake while she is in the apps. (This is not the shaking that icons do on when you hold an app down so you can rearrange.) When this happens the screen will go blank when her hand is near it and reappear when she moves it away. Also, in some apps, I have experienced this in the App Store and Facebook, black boxes cover the screen so that you cannot see what is behind them.
We have tried shutting it down completely, but that doesn't seem to be a fix.
I have been searching for others with this problem and haven't found any. Help would be appreciated. Given the sporadic nature (but often enough to be a bother), I'm hesitant to go to the Genius Bar for fear it wouldn't do it then.

I've had the same problem with Big Black squares covering the screen. And a few times the screen has split vertical in the middle and pushed everything in the on half a little down, making it very difficult to read text as the lines was cut in half.
I first experienced it in Mail, and then in Safari. I noticed that it is only covering content, not the App bar and When I scrolled down, the boxes were staying On the spot On the page. I figure it must be a software problem as it moves alting with the rest of the content, so I tried uenig Chrome instead, but yesterday the same ting happened.
I have tryed to take a screen dump, but it gets completely black
Its not warm When the problem occours.
Anyone with a solution?

Help with broken screen on new ipad plee I have brand new iPad when the smart cover slipped. Any ideas on cost to replace screen as it has shattered. Thanks in advance.

I have just dropped my brand new iPad when the smart cover slipped. Any ideas on cost to replace screen as it has shattered. Thanks in advance.

Flat rate $299.
Actually, they won't replace the screen, they'll replace it. The following is a C&P from the link that I gave you.
"If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below."

TS1398 my ipad is connected to my wi-fi but the app store and itunes store never open, the internet nev    er works and it is always loading. i dont understand as it is a brand new ipad.

my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

What is the white horizontal line and red vertical line on my brand new ipad mini?

Bought a brand new ipad mini 2 for my sons Christmas, took it out the box and it was during the set up process, ie entering his iTunes and icloud account, a white horizontal line and a red vertical line appeared on the screen and is there all the time now. Have tried switching off and on and resetting, but it is still there. Any ideas??

Hi Tolmivooz,
So the lines didn't appear until you were into the setup?
Does the orientation of the lines change when you rotate the screen?
Thanks for trying the restart and reset. Please see if a restore helps.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
Try to restart your device. If you can't restart, reset your device.
If restarting or resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Best,
Nubz

My brand new ipad freezes completly on safari

I have a brand new ipad. Safari won't work at all. Frozen. Can cooneect to web through Istore and wifi. tried restoring factory setting. makes no difference?

Quit Safari completely and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that didn't help - clear Safari and restart.
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
A third thing that you can try is to reset your iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Brand new iPad 2 32GB with 3G. When I hooked it up to my computer, the capacity bar had 11.4GB full in the "other" category even though i haven't synced anything yet.

Brand new iPad 2 32GB with 3G. When I hooked it up to my computer, the capacity bar had 11.4GB full in the "other" category even though i haven't synced anything yet. What does the "other" category consist of and how can I fix this?

The iPad was sealed in the box when I got it. It had the plastic screen protector wrapped all around it and when I powered it on for the first time it displayed the "connect to iTunes for setup" message displayed. The only other thing I can think of is if the person I bought it from had ordered it through Verizon on and the iPad was set up on a number on his pre-existing verizon account. My question is should I just keep using it and consider myself lucky? Since there is no way for Verizon to charge me for the usage because I never signed a contract. I realize that if it is on the account belonging to the person I bought it from, they will eventually figure this out and shut it off. But I might as well use it in the meantime right?

Brand new iPad (bought today) stuck in restore mode.

I just purchased a brand new iPad 32gb Wifi. I had it working great and was loving it. I put it down on the couch next to me in sleep mode and a minute later I look down and it is on the "connect to iTunes" screen. I tried to do a restore multiple times and keep getting errors 9 or 28 during the restore process. Is my iPad a lemon???

After about 20 attempts last night, letting it charge overnight, and then another 5 attempts this morning (no exaggeration!), it finally restored. In the process of syncing all the data (which I'd already loaded yesterday) but it appears to be working normally again.
I'd just like to know if there is anything to be worried about. The iPad was asleep when the "connect to iTunes" message first appeared. I'd really like to know the root cause of this issue to be sure it won't happen again. I travel alot and the whole point of buying this $600 toy was to enjoy it while traveling. If this is going to happen again while I'm away from a computer, I might as well return it.

Brand new ipad- it won't auto sync with my PC

I expected to pull out my brand new iPad and plug it into my laptop (windows) and it would be a simple automatic process to make them communicate. The iPad comes with this tiny card that makes it sound completely easy and automatic. That did not happen. I've re-booted my laptop and re-plugged in iPad. I've downloaded newest itunes. Nothing happens in my itunes to detect the iPad like it does when I plug in my ipod. The only thing on the iPad screen is a graphic of the USB cord pointing to and iTunes icon. then it goes black again.
Help! I'm very disappointed that I'm wasting so much time searching for help on something I've spent so much money to invest in, hoping it would simplify my life. So far, not so good.

Do you have any other iOS devices like an Iphone of ipod touch that connect to the computer? Also make sure your computer meets the minimum requirements, and make sure you're connecting to a 2.0 usb port directly on the computer, not on a hub.

Brand New iPad does not turn on

Hi,
I just got a brand new iPad 3d + WiFi 64GB and i just can't turn it on. These are all the things I had done:
1. Charged for 8 hours at least with the 10w charger. During the charging, the white apple logo just stay flashing on the ipad screen (about 5secs on and 10secs off).
2. Computer up to date; Itunes latest version ; did restarts (both mac and ipad), force reset, changed several cables and tried syncing with 2 other macs and one pc, still nothing happens when ipad is connected to the computer.
3. Without the charger, no sign of life for ipad.
Anyone has similar issues like me and how do you resolve it?

That stinks. Try this: hold down the home button and the power button at the same time for 15-20 seconds. If you don't eventually see an Apple logo - you have a bad unit and need to take it back from where you got it.
Good luck.

Can I trade in a Brand New iPad 2 for the New iPad?

I have had the iPad 2 since late July 2011 in Australia. Since then it has had some problems, one major one recently was the screen near the Home Button starting to peel off.
I took it in to the apple shop and the next day i picked but a brand new iPad 2, and have restored all my old stuff on it.. and now i am wondering if i can swap this for the new iPad?
Thanks

Apple don't do trade-ins - all they do is allow returns if you bought it from them within the past 14 days. If you want the new model then will probably get more for your current one by selling it privately and then buying the new one, and not looking for a store that does trade-ins.

My settings button on my BRAND new iPad won't open!! Help :(

My brand new iPad will not let me open the settings button!! Please help :(. Also my Facebook app won't stick it's the only 1 that will not stick. I have googled a guy said to download an app but the app didint exist in my App Store! Ahh help not happy!!

Not sure what you mean by the facebook app 'won't stick'?
Try this,
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute)

HT1386 I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068)

Brand new iPad 3 Blue Screen

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