Brand new ipad 3 can't slide to unlock, any ideas?

I've got a new ipad 3 64gb, less than 24 hrs old. it has sat idle for a couple of hours. awake button works, but not the slide to unlock. can't power it down either for the same reason. any ideas? Hard restart worked.

I think something is wrong with your iPad. You either let it run dead and turn it on, or more quicker take it to the Apple retail store or Genius Bar.

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Brand new iPad 3 needing setup email reset, any ideas?

My Dad just bought an iPad 3 and during setup he entered his old email address for his iTunes account - but it sent the verification email there and he no longer has access to that account. Any suggestions how to have it resent once we update the Apple account to a valid email address?

I think something is wrong with your iPad. You either let it run dead and turn it on, or more quicker take it to the Apple retail store or Genius Bar.

My iPod touch 4th gen iOS5.1.1 can't be recognised by my computer and I have tried different cables and usb ports but nothing has worked. The iPod is brand new and was only opened today. Any ideas on how to fix this?

I have just today recieved a brand new iPod Touch 4th generation iPod with the latest update. Everything else on the ipod is working and my computer is able to read the camera fine, but iTunes cannot recognise it - even after restarting and trying different USB ports and cables. There is nothing at all coming up on the device list and iTunes is working as it would if I had no iPod plugged in. This is my first iPod on this computer and I have already tried redownloading iTunes. My computer is a windows XP computer. Does anyone have any idea on how to fix this problem?

Since this is an XP machine, which version of iTunes do you have installed? Is it the latest version?
Have you tried starting iTunes, attach the USB end of the cable, then while holding the home button on the iPod connect the 30-pin connector end of the cable to the iPod...that is the recovery mode but also should make iTunes see the iPod.
If that doesn't work you may need to take the iPod back and have it tested by the genius bar techs to make sure the connector is not bad.

My iPad is locked and I can't slide to unlock it.

Hello,
My Ipad has been locked, i can't slide to unlock, any solution...please.

IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPad User Manual for iOS 5

Can't slide to unlock ar restore

after i updated my 4s phone to iOS 7 i can't slide to unlock any more and can't restore -> (an unknown error occorred 1667)

I had the same issue. IPhone worked fine then I started using micrsofts office mail, calander and contacts with the sync. Then my phone would not unlock or would just freeze. So I went back to mac mail killed office mail ECT restored phone. All is good now
Message was edited by: bradley Glaberson

HT201412 My husbands new ipad is frozen. We can't slide to unlock or turn it off. In the center of the screen is a pop up block that says "This ipad has not been backed up. Backups happen when this ipadis plugged in, locked, and connected to Wifi." What c

My husband's new ipad is frozen. We can not slide to unlock or turn it off. A pop-up appears in center of screen that says "this ipad has not been backed up. Backups happen when this ipad is plugged in, locked, and connected to the internet." Can someone tell us what to do. Holding the power buttons down did no good.
Thank you

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related

Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one.

My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1386 I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068)

HT4623 I purchased a movie on my brand new iPad air 64g. I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.

I purchased a movie on my brand new iPad air 64g. I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.

IIRC, you can only download a maximum file size of 100MB with cellular.

Why can't I open iTunes and App Store on my brand new iPad mini.

Why can't I open iTunes and App Store on my brand new iPad mini.

Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

I need to replace the nano SIM card tray of my brand new Ipad Air, but here in Brazil it has been impossible...How can I contact the US apple store through email to help me?

I need to replace the nano card SIM TRAY of my brand new IPad air, but here in Brazil it has been impossible...How can I contact the US apple support through email, to help me?

Visit an ASP or dealer

TS3694 I have a brand new iPad 4. I plugged in and it told me that there was new software available. I went to update it and now it tells me "unknown error 1656". Now the pad is in permanent recovery mode and I can't do anything with it. Any info?

I have a brand new iPad 4. I plugged in and it told me that there was new software available. I went to update it and now it tells me "unknown error 1656". Now the pad is in permanent recovery mode and I can't do anything with it. Any info?

SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here.

Can I trade in a Brand New iPad 2 for the New iPad?

I have had the iPad 2 since late July 2011 in Australia. Since then it has had some problems, one major one recently was the screen near the Home Button starting to peel off.
I took it in to the apple shop and the next day i picked but a brand new iPad 2, and have restored all my old stuff on it.. and now i am wondering if i can swap this for the new iPad?
Thanks

Apple don't do trade-ins - all they do is allow returns if you bought it from them within the past 14 days. If you want the new model then will probably get more for your current one by selling it privately and then buying the new one, and not looking for a store that does trade-ins.

I can log into apple on my laptop but my brand new ipad air will not accept my password. Help?

I can log into apple on my laptop but my brand new ipad air will not accept it, what do I do now?

Won't it accept it where? Did you go to Settings> iTunes & App Store>Apple ID, and sign in there?

Brand new ipad 3 can't slide to unlock, any ideas?

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