Brand new iPad mini won't connect to FaceTime
My brand new iPad mini just stays on connecting when I try to call anyone. Any ideas?
http://support.apple.com/kb/TS5419
Read this. As of april 16 any device that uses facetime must be updated to a certain level. So it may be as simple as you or the person you're calling needing to update your device to iOS 7.1.1
Similar Messages
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My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related
Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one. -
My brand new iPad 4 won't connect to iTunes on my PC.
My brand new iPad 4 won't connect to iTunes on my PC. When first connected to the USB port this mornng, iPad appeared under devices in iTunes, but it soon disappeared. I waited and reconnected using a different USB port, and "iPad" appeare for a short time, and I was able to transfer some files to my iPad. But the connection was broken again. This last attempt, "iPad" appeared for about 30 seconds, and then nothing. The iPad is two days old! What can I do?
Check this out http://support.apple.com/kb/TS1538
If problem persist return device for a refund or exchange.
Hope this helps. -
Brand new iPad mini won't turn on
I just got a brand new iPad mini not even 24 hours ago. I've taken absolute perfect care of it and its been working fine, but I was just listening to music on it with the charger plugged in, and all of a sudden it just blacks out. I've tried everything including pressing the on/off and home buttons at the same time but nothing works. Please help!!!!!!!!
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
TS1398 New IPad mini won't connect to wifi but other technical divices can, HELP!!
I just bought a new ipad mini and tried to connect it to BT business hub but I waited more than I need to so I turned it off and restared again and i tried 3 times and tried all the ways to connect to wifi on the internet but it still wouldn't connect I need help T-T
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
New iPad Mini is not connecting to Wi-Fi.
I AM FURIOUS! IT IS CHRISTMAS AND MY BRAND NEW IPAD MINI IS NOT CONNECTING TO WIFI!
Excuse me - I am a owner of a chain of computer repair stores.. I am not a amature. Thats my qualification.
EVERY SINGLE DEVICE CONNECTS TO THE ROUTER.. iPad 2 iPad 3 iPhone 5 iPhone 4 iPhone 4s and my macbook pro.
I DID EVERYTHING! CLEARLY ALL FINGERS POINT TO THE DEVICE HARDWARE MALFUNCTION
Reset the router, Installed a new router, Updated the iPad Mini software (5 times with restore) Changes the wifi password endless times, reset everything countless times.
this disgusts me that APPLE would release devices with bugs in it. FIX THIS NOW.
Sincerely, Your LOYAL CUSTOMERS!
i'm furious i'm furious i'm extremely mad right now. i have nothing to say besides i am very upset...
(NOTE! Bought my iPhone 5 the day it was released (expected bugs) since the day of release APPLE has replaced my iPhone 5 (7) times in only a few months. WHERE IS THE R&D GUYS?!~
stilll mad...
<Re-Titled By Host>This is an iPad user to user forum. Apple doesn't read or respond. We'll try to help you.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Brand new iPad Mini Retina won't charge when its connected to my PC
I just opened up my brand new iPad Mini Retina and attempted to plug it into my PC and set it up. The iPad quickly recognizes my PC, briefly displays the charge symbol then immediately displays "not charging." I have attempted to plug the iPad into the wall, and it charges just fine. All the cables I'm using are straight out of the box which I bought right from the Apple Store so I know its not any of those. My laptop is fully charged and also plugged into the wall, so I know its not my computer. I also double checked everything by plugging my iPhone 5 into my computer (with the new iPad lightening cable) and it charges/syncs just fine. Im stumped, please help me fix my brand new iPad Mini Retina.
I know you said PC, for for others that have an iMac with USB 3 ports, they can put out extra power to charge an iPad. (http://support.apple.com/kb/HT4049?viewlocale=en_US)
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My brand-new iPad Mini has Siri unresponsive. This happens quite frequently and I find it very frustrating. I have a strong Wi-Fi connection. Has anyone had this problem and fixed it?
Let me also say that this has been functioning this way out of the box...this is not new or a result of cookies or a full cache.
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Brand new iPad Mini Retina- dead out of box
Just got a brand new ipad Mini retina and it won't turn on. Have tried all kind of reset button combos and nothing. Any suggestions or is it really dead? Have an appt at Apple Store in the morning, but would love to resolve it before then.
It's possible that its battery is totally dead. Try plugging it in and let it sit for an hour or two and see if there are any signs of life. Even if it does come back, I would still keep that appointment and get it checked out because normally iPads have a charge when you unbox them.
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What is the white horizontal line and red vertical line on my brand new ipad mini?
Bought a brand new ipad mini 2 for my sons Christmas, took it out the box and it was during the set up process, ie entering his iTunes and icloud account, a white horizontal line and a red vertical line appeared on the screen and is there all the time now. Have tried switching off and on and resetting, but it is still there. Any ideas??
Hi Tolmivooz,
So the lines didn't appear until you were into the setup?
Does the orientation of the lines change when you rotate the screen?
Thanks for trying the restart and reset. Please see if a restore helps.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
Try to restart your device. If you can't restart, reset your device.
If restarting or resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Best,
Nubz -
Looking for an information management solution. I have three boys that have brand new ipad mini's. I would like to set them up to manage information the easiest way.
My first thought was to use my apple ID for their apps and purchases. This would give me the advantage of seeing everything downloaded and be able to monitor this closely. The disadvantage to me, was that they would see all of my contracts, my apps, and my music.
My other thought was to create one new apple ID and to share that among the three boys. This way I would not have to worry about my information being on their ipads.
This is a very confusing situation for me. My goal is seperate my stuff from my kids stuff. Appreicate input from anyone who has in-depth experience with this as it applies to apple ID, icloud ID, and any detailed explaination of how to do this would be appreiciated. Thanks.I think I will do this. I will use my apple ID and set face time and message to work independently. That solves one problrem. My other problem and maybe my bigger problem is that if I am using my apple ID, how do I iflter all of this so that my kids don't see my contacts, get my apps, etc. ?
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A "brand new" ipad mini 3 came with a photo
Received a "brand new" ipad mini 3 around a week ago. However, it came with a photo in the Photos folder that was taken on November 23, 2014. The photo looks like a screenshot with the QR code along with the ipad model code and the serial number of the ipad. It also says 99% in the photo. Did anybody run into this?
Sounds almost like an internal-use image (given the info that was in the image) that was not deleted or mistakenly taken before packaging. Did you try and scan the QR code (with another device that has the capability) and see what the QR code comes up as? (if it's internal use, it may not come up with anything)
Regardless, that's the first I hear of it. -
HT204387 My iphone4 and my iPad mini won't connect via blue tooth just continues to search
My iphone4 and my iPad mini won't connect via blue tooth just continues to search
What are you trying to do?
The Bluetooth is meant for earplug, headset, keyboard, car hands-free set, and speakers.
You need a 3rd party app to do BT file transfer or other functions between iDevices. -
Why can't I open iTunes and App Store on my brand new iPad mini.
Why can't I open iTunes and App Store on my brand new iPad mini.
Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Cheers, Tom -
I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!
Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari
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