Brand new iPhone 4 - Nearly NO signal

Hello.
I got a BRAND new iPhone 4 yesterday. Had **** much trouble activating it. Could not understand why, but i see now it's because of signal.
I got 1 bar in signal here. My 3GS lies beside it with full signal. Also my backup Sony Ericsson C702 got full signal. All on same operator. If i hold my hand over the iP4 i loose all signal, but 3GS and SEc702 is unaffected. I dont even touch it. Then i have to hold the iPhone 4 to the window and go slow in and lay it exact same place to hold the signal to 1.
This is in Norway, the dealer where i bought it would / could not help me. Apple said i had to talk to the dealer. The operator said they had no antenna problems nearby.
Anyone know how i can look this up? The dealer says i must order the "antenna fixing bumper" which is ********, because all that crap is build of is plastic! Which will not help the signal anyway.
Please? I would appreciate if i diden't have to wait any longer to use my phone. If i have to turn it back i end up at the end of the list of waiting persons. Dammit

3GS = 5Bars (Full)
I4 = 0 Bars / 1 Bar (DB: -113 when 1 bar)
C702: 6Bars (Full)
All on Edge.
I4 is BRAND new yesterday.
Tried:
- Reset network
- Reset all
- Restore
- Restore & restore backup
- Download new ipsw and restore from
- Jailbreak and unlock
- Restore with other sim (other carrier)
- Called apple (said it was the retailer's problem)
- Called carrier (said it was no problem with the closest antenna)
- Called retailer (said i either could get my money back or wait for the bumper since the antenna had a problem they said it had to be that!)
- Restoring again with sim1 in
- Restoring with sim2
- Resetting all settings
- Hard Reset
Still same problem. When i go outside i get 1 bar and edge (-113) can call and everything. But when i take it inside or puts it in my pocket i get "No Service".
If i return it i have to wait enourmus time to get it fixed. Since norway have to send it to apple repair to check it .. Norway only got 2000 iPhone4 and it's all sold out.
WHY apple? Why do you give me a defected device? Why dont you guys contact me and say "We'll send you a new phone directly NOW and you can just return the old to us!".
Oh goood

Similar Messages

  • HT204409 Have brand new iphone 4s. Wifi signal is very weak even when very close to router. I have also an iPod Touch and when both are side by side, the iPod wifi signal is excellent and the iPhone wifi signal is very poor??!!! Hardware issue? or softwar

    Have brand new iphone 4s. Wifi signal is very weak even when very close to router. I have also an iPod Touch and when both are side by side, the iPod wifi signal is excellent and the iPhone wifi signal is very poor??!!! Hardware issue? or software issue? I was hoping it is just a software issue, but...
    Saw may web sites discussing this same issue; many discussions point to hardware problems but there is no official word from Apple about it, which is disapointing !??  Few discussions point to software problem with solutions based on try and error, and they don't seem to work.

    did not help at all; the problem continues the same

  • Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

    I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet..  I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

    Have a look at this it might help
    http://support.apple.com/kb/TS4148

  • Verify whether i got a brand new iphone?

    hello,
    how can i verify whether i've received a brand new iphone or not? the salesperson, opened the box and activated behind a high desk, (where i could not see). the phone is making noises (from speaker i believe), when i keep it near my CPU(PC), which also has speakers built in front of the chassis.
    And since, iphones can be reseted to factory defaults, an old one will look lik exactly new, unless until we know which serial number was initially sold to whom?
    So i want to know whether the serial# i own (iphone i.e.) does actually belong to me as a first user or not? before i go back into the store...
    If i send the serial # of my phone to Apple, will they send me the first user name?
    thank you.
    Rajeev

    When you bought a phone, unless you specifically asked for a refurbished phone, you received a new phone. However, if you returned your phone for warranty work, and your phone was replaced, it was either a new or refurbished phone, dependent on the store's inventory. The fact it could be new or refurbished under warranty is part of the warranty agreement and that is what you get. Refurbished phones are exactly that, one that has been refurbished and inspected by Apple. Those units get more of a quality control inspection than brand new phones.
    If you are concerned about your new phone and your warranty, then just enter your serial number at the Apple page and it will tell you your warranty dates. If you get a replacement phone under warraty, your warranty will continue until the original expiration date of your warranty. The refurbished phone is warrantied as well.

  • How can liquid indicator be red in a brand new iphone 6 plus when it's never been wet?

    I have a brand new iphone 6 plus that turned off in the middle of a call I was on. It never turned on again. I took it to the store, they inspected the phone under the direction of an apple technician and could find NOTHING wrong with it. I shipped it to apple to be repaired, they just sent me an email saying the liquid indicator inside the phone is red. No kidding, this phone was only out of it's case for about 10 minutes and that was only because it took me that long to go buy the case. I know there has never been liquid of any kind anywhere near that phone. They said I have to buy another new phone. What will stop this from happening again?

    There is not an Apple store closer than 2.5 hours away from me which is why they had me ship it to them. The AT&T guy that was helping me was on the phone with Apple and he asked the rep where the liquid indicator was on the 6+ and the Apple rep told him it was in the headphone jack. He initially looked in the SIM card slot but saw nothing, which is why he asked. When he looked in the headphone jack he said "it's completely white" to the Apple tech. It's funny you mentioned the humidity and having it in the bathroom while showering. I never would have thought such an expensive and highly regarded phone could be effected by something like that, especially when it in a full case. However, the tech I "chatted" with a little bit ago actually said this:
    Cheryl:
    "The phone doesn’t need to be submersed to have the liquid indicators turn red. My daughter caused her liquid indicator on her iPod by bringing it in the bathroom while showering."
    Followed by:
    Cheryl:
    "If the humidity is very high it can cause damage yes. My rule of thumb I tell my kids is if your glasses fog up or there is condensation on the glass it could damage electronics that aren’t protected."
    I copy and pasted that from the transcript that was emailed to me.

  • Brand new iphone 4 switching off every 5 minutes

    I just bought a brand new iphone 4 with Vodaphone - I followed the instructions that came with the device, and plugged it into a freshly-updated itunes and with updated Mac OS software and was asked to restore it to follow my old iphone which was a 3GS.
    From then I tried to install the new iphone software - but the device keeps switching itself off every 4/5 minutes and then after a couple of minutes back on, even when plugged into to the laptop...
    I finally had it on long enough to start installing the software, but every time it got near to finishing it switched off and on again. I ejected the device and plugged it into a power-source instead and let it charge all day....it is still turning on and off every few minutes, and has about 10% battery even though it's been charging for 7 hours...
    It's brand new, and this is very frustrating...any help would be great!
    Thanks

    If it won't stay on long enough to charge or restore the iOS in iTunes, there's a serious hardware problem.  Since it's "brand new", get Vodafone to replace it.  If not, take it to an Apple Store Genius Bar for warranty replacement.

  • I can not view emojis correctly on my brand new iPhone 6 and happens no matter what generation phone and my txt are freen when I send them to someone instead of the normal color. Plz helpu

    I can not view emojis correctly on my brand new iPhone 6 and happens no matter what generation phone and my txt are freen when I send them to someone instead of the normal color. Plz helpu

    Hey John,
    If you are having an issue with emojis on your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    iOS: Troubleshooting emoji issues - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • I have a brand new IPhone 4G.  For the life of me, I can't get the phone to ring. I have been in and out of my settings, have disengaged both silent and vibrate.  But when dialing my number from another phone, the call goes direclty into my voice mail

    I have a brand new IPhone 4G.  I can't get it to ring.  I have gone into settings and disengaged vibrate, and have engaged the ring button on side of phone.  But everytime I dial my number from a different phone, it doesn't ring. Rather the call goes directly into my voice mailbox (ogm heard immediately); not even one ring! Please advise

    Well, if it goes to VM immediately the call isn't reaching your phone, so no wonder it isn't ringing. Do you see a network displayed in the upper left of the screen? Have you activated the phone by connecting to a computer with the latest version of iTunes? Have you called your carrier to make sure they have provisioned it correctly?

  • Is there a way to have longer battery life on a 4s iPhone?  Brand new iPhone 4s out of the box I have to charge twice a day.

    Is there a way to have longer battery life on a 4s iPhone?  Brand new iPhone 4s out of the box I have to charge twice a day.

    Absolutely.  Search this forum or look in the "More Like This" box to your right.

  • I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

    I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

    In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
    In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
    Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

  • HT201269 i would like to get my notes back or at least be able to see them, from itunes without restoring my brand new iphone 4s as i believe the back up from my previous iphone is corrupted. Help please

    i would like to get my notes back from itunes or at least be able to see them without restoring my brand new iphone 4s as i believe the back up from my previous iphone is corrupted. Help please

    If you can't restore from your backup you could try 3rd party software such as iPhone Backup Extractor to see if you could extract your notes from the backup.

  • Brand new iphone wont update, stuck in recovery mode

    So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message.  After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen.  I then put my phone in recovery mode - no results.  I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone."  Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?

    Hello rph30,
    Thanks for using Apple Support Communities.
    First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Then ultimately go through the recovery process:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Take care,
    Alex H.

  • My brand new iPhone 5 keeps saying "Connection Unsuccessful: Make sure "___" is turned on and in range" when I try to connect to my BlueTooth Stereo.

    I just bought a brand new iPhone 5 (White and Gold) and have been having trouble keeping it connected to my BlueTooth Stereo.  The stereo was purchased brand new back in September and is current on all software.  Before I had my iPhone 5, I had the iPhone 4 and had no troubles with it connecting or remembering to connect to the stereo when it was in range.  Now, in order to connect to it, I have to first "forget the device" then search for it again, find it, and connect.  As soon as I turn either the stereo off, turn the iPhone off, or switch modes on the stereo (to CD mode, radio, etc) it loses the connection and does not pick it up again.  It still shows up in my list of available bluetooth devices, but when I try to connect it says "Connection Unsuccessful: Make sure '____' is turned on and in range" which of course, it is.
    I bought this stereo because I am a music teacher and use my phone frequently when teaching my classes.  You can probably imagine how cumbersome it becomes when after each class if I have alternated between using my iPhone to play music or switching to CD mode, I then need to "forget the device" and follow the steps I outlined above to get it working again.
    Has anyone else had this problem with the new iPhone and does anyone have a solution (I HOPE!!!!!)
    Thanks!
    -Disgruntled Music Teacher

    I've not seen this type of behavior, but see if this support document helps. http://support.apple.com/kb/HT1664

  • With brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

    with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

    Having same issue here:
    https://discussions.apple.com/message/19043181#19043181

  • FaceTime feature is not available on brand new iphone 5 from Dubai, United Arab Emirates (UAE)

    We got a brand new iphone 5 from Dubai, United Arab Emirates (UAE). We are living in Italy and we are trying to setup the FaceTime on brand new iphone 5 but to no avail. Is there a way to enable the FaceTime features?
    Can Apple or the carrier are capable of doing it?

    FaceTime
    http://support.apple.com/kb/ts3367
    "If FaceTime is not available in Settings: Note that FaceTime may not be available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates."
    Unfortunately that device does not have FaceTime.

Maybe you are looking for