Brand new iPhone 4 won't work In iTunes, it says "must restore". Any ideas?

I bought a new iPhone 4 from Telus and they switched it from my old 3GS. Once I got home I plugged it into iTunes and it's it can't read iPhone need to restore. I have 4.3.3 os. Any ideas? I am afraid there is something wrong with it.

I have not yet, I read that someone has done it 3 times and it still says to restore. Couldn't hurt to restore, just wondered if it was a known issue. Don't want to loose any info.

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    I can see this topic has been covered several times but I haven't been able to fix this problem. Is it true that you must have iTunes 10.1 to use an iPhone 4?!?! Because I was never informed of that...sorry if I'm sounding stupid but I am brand new to mac and to the iphone and don't understand. I have read elsewhere that you only need iTunes 9.2 (which I have) but when I plug in my iphone it says I need version 10.1...and I can't get version 10.1 because I only have OS X 10.4.11...what the heck am I supposed to do? Is it true I'll have to pay an additional $130 to upgrade on top of all the money I just dropped on the phone?
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    http://support.apple.com/en-us/TS1398
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  • With brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

    with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

    Having same issue here:
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    I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

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    Hello everyone
    hope things are getting well with everyone
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    Thanks in advance
    <Personal Information Edited By Host>

    Apple doesn't sell iPhones in Oman, so your phone originated somewhere else and may be carrier locked to a carrier where it came from and not usable in Oman.  Return it.

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    no no a hard reset is just something you do to the phone, you wont lose any data or anything else its litterally like starting your phone on a fresh slate running wise but you wont lose anything at all, all your apps settings etc will still be right as you left it. think of it as a step above turning it off and on again

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    Did you setup as new iPhone or restore from iCloud? If iCloud it must be doing restore in background for apps and data. Check in settings -iCloud and wait for couple off hours.

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