Brand new iphone 5 says waiting for changes to be applied forever, every time I sync my phone.

I previously had an iphone 4, and after backing up everything, i bought an iphone 5 and transfered everything to the new phone when i was at the apple store. i brought my laptop to get help syncing the music, but it gets stuck in a perpetual loading screen and gets stuck on waiting for changes to be applied. i cannot cancel the sync unless i eject my phone. and when i do, all of the music is greyed out, when i plug my phone in again, it starts syncing and stops when it says waiting for changes to be applied, or sometimes copying files. ive restarted my computer, my phone, un-plugged and plugged back in, everything is up to date, i un-installed and then re-installed itunes and nothing seems to work. i could sync everything fine before when i had the ophone 4. i have an HP laptop with windows 8 and i core 7, and theres a label that says nvidia geforce gt 635 (hopefully the info helps)
Can anybody please help me with this?

so i went back to the apple store and the only solution was to trade in your phone for a new one because there was a faulty conector in the microport. hopefully you have a waranty and your stuff backed up!

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    Try:
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    Try:
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    Hi, haroldfm2013. 
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    so i went back to the apple store and the only solution was to trade in your phone for a new one because there was a faulty conector in the microport. hopefully you have a waranty and your stuff backed up!

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    Hi, haroldfm2013. 
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