Brand new Iphone 5c won't sync with Itunes

I am new to the Iphone.
I just bought a new iPhone 5C and wanted to sync it with my itunes library. I have hooked up the phone to the computer with the USB cable provided, and updated my itunes to most current version.
Everytime I have searched for help, the general answer is to hook up the iphone, and then choose the device under files tab. Or that the device should appear next to the tab that takes you to the itunes store. But neither of these show up as an option for me. ( I can click devices, but can't click anything after that).
Any help will be appreciated.

If you would have looked at the tech specs:
Mac system requirements
* Mac computer with USB 2.0 port
* Mac OS X v10.5.8 or later
* iTunes 9.2 or later (free download from www.itunes.com/download)
* iTunes Store account
* Internet access
This has been out since the phone was launched. Depending on your Mac it might be a $30, or a 130. best to make an appt with your local Apple store to see what can be done.
Good luck.

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I can see this topic has been covered several times but I haven't been able to fix this problem. Is it true that you must have iTunes 10.1 to use an iPhone 4?!?! Because I was never informed of that...sorry if I'm sounding stupid but I am brand new to mac and to the iphone and don't understand. I have read elsewhere that you only need iTunes 9.2 (which I have) but when I plug in my iphone it says I need version 10.1...and I can't get version 10.1 because I only have OS X 10.4.11...what the heck am I supposed to do? Is it true I'll have to pay an additional $130 to upgrade on top of all the money I just dropped on the phone?
Please help!

If you would have looked at the tech specs:
Mac system requirements
* Mac computer with USB 2.0 port
* Mac OS X v10.5.8 or later
* iTunes 9.2 or later (free download from www.itunes.com/download)
* iTunes Store account
* Internet access
This has been out since the phone was launched. Depending on your Mac it might be a $30, or a 130. best to make an appt with your local Apple store to see what can be done.
Good luck.

Brand new iphone 4s won't sync with itunes. Have 10.5.3 software. have tried everything.

I have a new iphone 4s, but it is not recognized in itunes. I have downloaded lastest software, tried resetting, etc. Can anyone suggest a solution?

Hi ...
Follow the instructions here > iOS: Device not recognized in iTunes for Windows
edited by: cs

Brand new Iphone 4s won't sync with my itunes.

Iphone is brand new. I'm using the latest version of itunes 10.6 i think), and the iphone is version 6.0 All I get is a message that keeps saying "Waiting for changes to be applied". This is so frustrating. Can someone please help? The phone is brand new with no voice messages on it.

no no a hard reset is just something you do to the phone, you wont lose any data or anything else its litterally like starting your phone on a fresh slate running wise but you wont lose anything at all, all your apps settings etc will still be right as you left it. think of it as a step above turning it off and on again

BRAND NEW IPOD SHUFFLE WON"T SYNC WITH ITUNES

getting an error message of 'the ipod cannot be synced, The disk could not be read from or written to'
Tried restoring factory settings, won't restore.
Itunes are sitting in library but won't sync to IPOD. HELP!

You have posted in the forum for problems & questions with using the iTunes store. You should find more help in the shuffle forum.
http://discussions.apple.com/category.jspa?categoryID=199

My iPhone 4 won't sync with iTunes.

My iPhone 4 won't sync with iTunes
I am running iTunes 11.1.5.5, and my phone is using iOS 7.1
Windows 8 recognizes that the phone is connected, and even asks if I would like to download pictures, however iTunes will not.
So far, I have stopped and restarted AMDS, iTunes, my laptop, and the iphone. None of these have had any success. I've tried using a different cable, but the results were the same. The phone can download songs via its own iTunes app, but cannot sync with iTunes on the laptop.
How can I get my phone to start syncing with iTunes again? This problem occurs sparatically, sometimes syncing and sometimes ignoring the phone altogether, like it is now.

Does your Mac meet the requirements for the latest version of iTunes?
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
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In the future, you're more likely to get faster, more appropriate responses by posting to the correct forum. The iPhone Hardware forum is not the correct place to be posting issues regarding iTunes on your Mac.

New iPad Air won't sync with iTunes on Windows 8

Hello,
I have an iPad Air that will not sync with iTunes. That same machine however syncs with my original iPad and iPad 2 with no issues.
Only thing that happens when I connect the iPad Air to the PC is a tile/window pops up like it is looking for photos on the USB device?
I have tried disabling, uninstalling/reinstalling, updating the driver, all with no success. I even factory reset the iPad Air and didn't change the outcome.
I can tell you that the iPad Air is running the latest firmware, my iTunes is the latest version, and Windows 8.1 is up to date, as well as both other iDevices syncing error free.
Any insight anyone could provide on what I could be missing would be greatly appreciated.
Thanks in advance.

Hello jennebb,
The following article can help get iTunes and your new iPad Air working together.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

Iphone 5s won't sync with itunes on windows 8 - i can see all the tunes in there, artwork etc but they won't play

Hi
Hope one of you can help, thanks in advance.......
windows 8/iphone 5s/latest IOS
I've synced my iphone with my pc and backed up too and when i go into music on my iphone i can see all the tunes listed on there including album covers etc but when i go to play one of the tunes nothing happens or sometimes the phone goes kind of crazy and seems to scroll through every album (visually) on the phone and then stop?! still without playing any actual music?
In the apple store they told me to un-sync music and then re-sync which i did but this hasn't worked. although when i had un-synced and went into my phone to check whether music had been removed it was still there (but still didn't play as described above)
so really i want to know either 1) how to properly delete all the songs from the phone and then re-install them or 2) just get them to sync properly!
Other info - i transfered itunes to a new pc recently and up until just now, i couldn't play these tunes on itunes on my PC, they opened in some terrible microsoft thing - but i just changed the file associations inside windows and now they play great - just not on my phone as described above - maybe this has something to do with the problem?
Also, this only applies to music copied from cd-> itunes on pc 1 ->itunes on pc 2-> iphone. songs purchased from itunes store work fine
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"I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
You can e-mail photo library pics to yourself, but they will not be of the original quality.
Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

Brand new ipod classic won't sync to itunes 11.

I just got a brand new 160gb ipod classic for Christmas, and when I tried to sync it with itunes it wouldn't work. I ran the diagnostics and it failed the sync tests, and apple's help/troubleshooting page does not give any solutions to this problem. I have the latest version of iTunes and my computer is a Windows XP. What do I have to do so I can sync my ipod?

I posted as other have that there is something wrong in iTunes going on with the syncing of these classics. First my wifes stopped being recognized in the diagnostics. It says there is no phone, ipod or ipad attached, but iTunes shows its attached. then I called my daught up and had her check her iTunes version and she is also at the latest version online. I asked her how long has it been since she knows she has synced her music...she said a week or so.
I asked her to download any podcast or free music and try to sync. Her Classic 160 did the exact same thing 200 miles apart. Both iPods previously worked with no problems for years. Now neither is detecable in the iTunes diagnostocs. I unloaded and reinstalled a clean iTunes on my wifes win 7 x64 laptop that she has used since the ipod was new (years). No good.
I know Apple is going to find a problem either with the mobile service or something else that is going to be the cause of this syncing or not syncing issue.

Brand new iPod Classic will not sync with iTunes. All my older devices are fine, but as soon as this is connected, iTunes stops responding when it says it's "determining tracks to sync."

Also, the iMac I'm connecting it to is brand new as well - replacing a slightly older one. My complete library got imported during setup and, like I mentioned, my older iPod classic synced fine, as did our iPhones. Thoughts??

Is the Convert higher bit rate songs to 128 kbps AAC option ticked from under the iPod's Summary tab in iTunes? If so disable this feature and then try resyncing the device.
B-rock

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Do you have a recent Version of iTunes installed on your computer?
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Hello jennebb,
The following article can help get iTunes and your new iPad Air working together.
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This seems to have fixed the issue: on your desktop, hold down the [OPT] key and click on "Go" in the menu bar; holding down the [OPT] click on Library, find Preferences, and then delete all the files that start with "com.apple.itunes.XXXX.plist" where the "XXX" is whatever other things may exist - as long as they end in "plist". From my experience, preference files are rebuilt by the system after the next restart, so you have very little worry of losing any important data; the worst that could happen )and NOT in this instance, but for other plist files) is that you may have to reset the application "preferences" again when you next start it up, to act or appear in a "preferred" customized way for you.
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Brand new Iphone 5c won't sync with Itunes

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