Brand new iPhone 6 will not vibrate?

Before replying, i have checked to make sure all settings were correct. They are correct, it is not working. I noticed this after the iOS8.0.2 update. Anyone else with this issue?

My 6 plus stopped vibrating. I noticed it after the update to 8.1. But can't be sure it didn't happen before that. I'm returning mine.

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Brand new iPhone 4 not vibrating

On Sunday 2nd I got my first ever iPhone yipee! Got it from t-mobile on a 2 year contract. However, as I came to use the phone in silent mode today I realised it wasn't vibrating at all. It is checked as on to vibrate both in silent mode and whenever I recieve a message or call in normal mode and yet I have never felt it vibrate. I downloaded the ibrate app and sure enough this didn't vibrate. From reading around I've tried leaving the app running, tapping the back of the phone all to no avail
Even though I didn't buy my iPhone from apple should I still be booking an appointment at the genius bar or should I speak to someone at t-mobile first? If I go to apple is it likely to need to be repaired/replaced and how long should I expect these processes to take?
Thanks for any help :3

Wow... talk about a whiny little brat.
Name one other company that would not require the user to return defective product to the place of purchase for exchange or refund?
Get over yourself... the world does not revolve around you.
Defective products happen, nothing is perfect.

TS1702 My brand new iphone5 will not connect to my home wifi even though my ipad and old iphone do connect with no problem. What can I do?

My brand new iphone5 will not connect to my home wifi even though it recognizes it. My ipad and my old iphone4s connect with no problem. Any thoughts?

Although your other devices connect okay, it would be worth resetting your router by switching if off for disconnecting it from mains power for 2 minutes and then switch it on again.
Good luck and do report back.

My brand new PB will not charge when in standby or when on

I played with a number of PB's so far and finally have my own but... My brand new PB will not charge when in standby or when on; as soon as I plug the charger into the USB port it detects it and brings the screen up (if in standby) showing the lighting bolt on the battery but it does not charge; the lighting bolt stays but the % charge does not change (or hopefully increase) at all; it will actually decrease (??); the only way I can charge it is when I attach the charger and the PB is powered off… the PB brings the red (or green can't remember) LED on and starts to flash it on off and charges; tried the hard reset with no change; I am running the latest OS release 1.0.8.6067. Has anyone seen this? Is it h/w or f/w? Any Fix?

Here's a final update on this... the units goes back to its maker or the store sometimes tomorrow... Why? First I tried to understand if this was s/w or h/w related or maybe both before calling support which in the end I did; so I did try a different charger, hard resetting the unit, discharging and recharging etc; nothing helped or fixed the charging in standby; the unit continued to charge only after being turned off and then plugged into the charger. Here's what I learned:
1. Going through the initial setup and OS update it is quite possible for the unit to NOT load the OS image correctly i.e. it appears that it loaded the OS and displays the OS version as if it loaded properly when in fact it did not and the image loaded is corrupt. I found this out during a live session with support when they were looking at my PC screen while the PB was connected to the PC only to point out that the Desktop Manager was showing a s/w update being available (1.0.8 bundle 6067) while the unit was reporting 1.0.0 bundle 0. Strange, I thought I already had 1.0.8.6067... after accepting the update, which takes a bit to load, I started more testing, charging, discharging, hard reset (i.e. Volume Up + Power) etc with no positive results to report. This also proved that the USB port is working, both data (PC to PB communication alright) and power (PB displays the plug over the battery bar when the power contact work)
2. The charger I have works and it is the correct one: P/N PSM09A-050RIM; make sure it is not one of the incorrectly rated chargers some received.
3. In order to reduce the amount of current the unit consumes when on, you have to run the Video Chat app at least once and acknowledge the (c) page; otherwise this remains as a background app that take more CPU cycles on the battery. After doing this I did notice a slight improvement in the sense that PB did charge some instead of discharging. The problem is that it only charged to about 60% and did not move higher no matter how long I waited (yes I did reset just to make sure it is not the s/w acting up and deciding to not update the power bar)
4. The way the RIM RMA works is like this: they start the process for you to return the unit back for repair which I understand may take 10 days; you may get a unit to use for this time if so desired, it will be charged to your CC; your unit may get repaired if possible; if not possible to repair, your new unit will be replaced with a refurbished unit; once you get some unit back you need to send the “10 day replacement unit” to RIM to get your CC charge cleared. I find that this program is good for when you can not return the unit to the place you purchased it from. Otherwise it is not good as I do not like getting a refurb for something I consider brand new (not to mention that you may get a unit with a few bright or dark pixels)
5. Throughout this process I looked at three (3) Playbooks: 2 had bright pixels and were returned immediately; this last one does not charge correctly. No win for me!
6. The battery lasts approx 4 hours with the unit playing a video clip in a loop and WiFi on with a WEB pulled stop watch running as well (had to allow multi tasking in setup/general).
Finally, my theory about this problem is that it is h/w related and that it is caused by the noise the board or the display is making when the unit is either on or in standby; a component not soldered properly (cold joint) or out of spec may be the culprit; for example a resistor in resistor divider monitoring the battery voltage or a decoupling capacitor missing or not soldered...

New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Have a nice day,
Mario

HT5569 My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.

My iphone will not vibrate or make a sound when receiving a text message

for some reason since yesterday, my Iphone will not vibrate or make a sound when I receive a normal or Imessage text message.
I double checked that vibration works in general and it does. so does the sound file for the Text tone.
My ringer works fine as well as vibration for incoming calls but nothing works with a normal text message (even whatsapp works fine).
I have no idea what could be the issue here.
Any ideas?

- Unmute your phone
- Set your Ringtone to default
- Adjust your volume
- If you're on iOS6 - DO NOT DISTURB feature turn it OFF
Try again

When you restore a backup onto a brand new iPhone will it also transfer your old google searches

When you restore a backup onto a brand new iPhone will it also transfer your old google searches

See the restore from iTunes backup topic of:
iOS: How to back up
You should be offered which backup to restore from after you click on restore from backup.

New iPhone will not connect to iTunes Store. Not able to activate

I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
Has anyone experienced the following problem?
When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
Anyone have a similar problem?

2 things
one they will overnight you the box and give you a overnight box to send to them (fedex)
two call them back they will also overnight you a free iPhone loaner for the next few days if you ask

My brand new 4S will not let me end a call my screen goes black nor will it let me text while i'm on a call?

My brand new iphone 4S will not let me end a call the screen goes black nor will it let me text while on a call

Remove the plastic screen protector, case, or whatever is interferring with the proximity sensor.
If that is not the issue, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

My new Iphone will not start up, when I go to charge it all it does is beep every 2 seconds

My Iphone will not come on, all it does is beep every 2 seconds.

Have you taken any troubleshooting steps?
Start by resetting your iPhone, hold both power and home buttons together for 15 seconds until the Apple logo appears, then let go and wait for iPhone to restart. You will not lose any information.

Brand New C309g will not connect wirelessly with ANY wireless security options enabled

Printer will connect via wired ethernet. I can use the http utility.
Printer will connect via unsecured wireless connection.
Printer defaults to autoconfig (169.xxx)when connected via WEP (both open and shared), will not connect with a manual IP address. Cannot access http utility.
Printer won't even autoconfig when connected via WPA-Personal - instead says "No connection found."
Printer is in the same uncluttered room as the router.
ALL OTHER wireless network devices work fine and keep up with security changes.
I have legacy devices on the network that make me want to run with WEP.
I've run the HP Network Diagnostic. It can access my router just fine. It cannot find the printer.
Router is D-Link DIR-655.
I jump through the right hoops - refresh router, restore factory defaults on printer, etc. All other wireless network devices work fine.
I want to pull an "Office Space" on this brand-new printer - please save me from doing so!
-mooi
This question was solved.
View Solution.

Ooops, my mistake. Thanks for pointing it out.
Another idea is to make sure the firmware is updated on the router.
Also, from the control panel of the printer: Setup > Network > Wireless Network Test. It will self-test the printer radio.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

My ipod shuffle is brand new and will not connect to itunes

my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.

When you take this one back, be sure to have your USB docking cable checked, to make sure it is not the thing that is defective.
Also, make sure you have USB cable plug completely inserted into the headphones jack. The fit is sometimes tighter than expected, especially when the shuffle is new. This is apparently enough of an" issue" that Apple has a tech support doc about it
http://support.apple.com/kb/ts3572

Brand new iMac will not boot, just make's funny "bonk" sound.

I have a brand new iMac (Intel, 20-inch flat panel). Just out of the box. Ran through set-up wizard. Used firewire to transfer files from an old CRT iMac. All was good for about an hour.
Tried to empty the trash. Finder says Trash was emptied, but, if I open the Trash, the 50-odd files I just deleted are still visible! If I try to select one, its icon immediately disappears. Hmmm....
I decide it's time to restart.
Upon restart, computer will not boot.
I push the power button. I hear the startup chime as usual. Screen lights up gray. But no apple logo on the screen. There is a long pause. Screen remains gray. Computer then starts making a soft "bonk" sound every 4-5 seconds. (Kind of hard to describe the sound, just imagine clipping the very first fraction of a second of the normal Mac startup chime, and repeating it every couple seconds.) This continues indefinitely.
If someone has experienced this, or has advice, please let me know your thoughts. Feeling rather bummed. Thanks in advance!!!
iMac Intel 20-inch 2.16 GHz Mac OS X (10.4.8)

Boot from the Install Disk 1
I cannot boot at all (see my post above). The
machine just sits there with a blank gray screen.
I appreciate the article link, though. I've already
read it and it will make a great reference for the
future, provided I can get back to a place where this
iMac actually runs.
Since you're new to Macs, I'm sure you don't realize that while your iMac is sitting there with only a gray screen, you can insert/push in "Install Disc 1" - and it will be accepted. Then press and hold down the power button until iMac shuts down. After waiting a few seconds until everything has settled, press power button and immediately upon hearing the usual Mac startup tone/chime/chord hold down the "c" key until you see the spinning progress indicator below the Apple logo. It will boot to the DVD, you will be able to use (from the Utilties pull-down menu) Disk Utility to "repair" the hard drive directory, then you will be able to quit the installation process, choose Startup Disk from that same Utilities pull-down, and restart your iMac:)

Itunes 10.5.2 says is up to date but new iphone will not sync

purchased new iPhone 4s today and my music will not upload? any answers?

You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Does anyone have a clear solution as to why my new iPhone will not send text messages to some numbers.

Does anyone have a clear solution as to why my new iPhone 5 will not send text messages to some numbers?

I had problems the first few days with text messaging on my new cell. I checked my new contract service thru AT&T online, and it turned out the guy who set up my phone didn't sign me up for the unlimited texting I told him I HAD to have! I just had to add texting back into my contract.....problem solved. I hope your problem is solved this easily.

Brand new iPhone 6 will not vibrate?

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