Brand new IPhone stuck with the Apple logo

My phone is brand-new, bought it yesterday together with two more for my sisters, and it asked for an update. After it finished updating, it told me to connect to Itunes, which I did. As soon as I connected it to Itunes, the only option left was to restore. I waited 10 minutes for it to restore until it came to the finishing point, but in the end, there was an error, and since then, my phone has been stuck with the apple logo on it. I tried turning it off by pressing the sleep button and the home
button at the same time until it turns off, but when I turn it on, the apple logo comes back and stays. I left the apple logo on the entire night to see if it would go off, but the apple logo only came off when the battery ran out. When I started charging it this morning, the only thing that happened was the apple logo coming on again and staying. I tried restoring it twice yesterday and in those two times there was an error. My sister also had an update and her phone didnt ask to be connected to Itunes, it just turned on and had a start up as if it was the first time she was turning it on. I don't know whether the problem is my computer or the phone... Can anyone help me?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPhone fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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