BRAND NEW IPOD "dramas" firstly only apple logo showing now a tick with ok

I use to have a NANO 1 gb now have upgraded to a 160 gb classic but firstly it would't show up in itunes so going through these pages I sawe quite a few with same or similar troubles. Pressed centre and play/pause and this seemed to do the trick as well as unistalling and re installing itunes now after downloading all music and ejecting ipod the correct way I now have a tick and a message which reads ok to disconnect but now all is frozen and so can't play any of the songs on it can anybody help me with frustrating piece of technology?

Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU (top) and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display:
iPod isn't responding it appears to be frozen
How to reset an iPod

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Brand new iPod classic 160 gb won't show up in iTunes devices

Brand new iPod classic 160 gb won't show up in iTunes devices. The iPod is fully charged, iTunes reckonises my iPod touch, iPad, iPhone 3G and iPhone 4, but not the iPod classic, although it says the iPod is connected it doesn't register in iTunes.

I purchased a new iPod Classic 160 GB in August 2013 and it (the iPod Classic device) would not show in iTunes though it did show in the Apple Finder. I tried EVERYTHING numerous times including resetting the iPod, updating iTunes and trying everything in the book and in on-line tips. Nothing worked and I was about to give up when I tried using the Apple iPod Classic cable that actually came in the iPod Classic box. It worked!!! Conclusion? Dont just use any old Apple cable eg. from a iPhone or whatever; TRY the USB cable that came with your iPod Classic!!! I have 2009 iMac with the latest Mac OS BTW.

Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!

just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a brand new iPod Touch. I recorded three voice memos, then synced with my computer. Now the voice memo feature no longer works on my iPod.

My iPod touch is no longer recording voice memos. It worked for a while, then I synced it with my computer. Now it no longer works. I bought this for the main purpose of recording, and it no longer does this. It responds like it is recording, i.e. the needle moves in response to sound, but nothing is saved, and when I try to see the list of memos on the iPod by touching the correct button, absolutely nothing happens.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Brand new ipod won't connect to internet, shows wifi connected

I set up a virtual router plus program on my computer to turn our wired connection into a wifi hotspot so my daughter could use her ipod in the app store but it won't connect to the internet at all. Wifi signal is on, in settings it says its connected, but when attempts at loading anything occur, nothing loads. Iphone works on the ad hoc network, won't be able to get to a wifi spot for her to surf around with for a while

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router (or what yo are connecting to)
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all contents and setting, iphone blocked out on me with only apple logo showing. Tried DFU mode several times but itunes still won't response(backed up before unlocking)

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks

Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

TS3274 my iPad won't come on not getting slider option. only apple logo showing on screen. please advise. thanks

My iPad won't come on tried the reset steps, not getting the slider option. Please advise. Thanks

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

HELP ASAP brand new Ipod that is only 2 weeks old isnt working.

Howdy
Ok... To let you know i just bought a Black 80 gig Classic Ipod. Now It was working the other day, but now my ipod wheel sint reponding to touch. My Ipod lights up and it charges and everything but it does NOT Respond to my touch. I have no idea what it would be causing this... I have only had it for about 2 weeks.
HELP!

Have you tried these basic troubleshooting steps?
The Five Rs.
If nothing helps, you can arrange online service here.
Service request.
Or you could take it into an Apple store and have them take a look at your iPod. If it's broken, they'll exchange it.
You can make an appointment by using this link.
Genius Bar Appointments.

HT1665 I have a 2007 Griffin Amplifi dock that does not accomodate my brand new iPod Touch. Does Apple make an adaptor that I could use to play my new ipod on the old Griffin dock?

Does Apple make an adaptor that would enable me to play my 5th generation iPod touch on my 2007 griffin Amplifi dock

Or this one
http://store.apple.com/us/product/MD824ZM/A/lightning-to-30-pin-adapter-02-m?fno de=72

HT1212 my ipod always has an apple logo showing and wont reset

I have tried holding the sleep and home button to reset but it just flashes then goes off for a second then the apple log appears again. I have tried to reset it by plugging into the laptop but the ipod is locked by a password which I can't enter as it won't go past the logo - hel please

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

After installing brand new Macbook hard drive, boot to disk shows a flashing folder with a question mark

I had to install a new hard drive for my macbook after my last one had obviously crashed and was making clicking noises. The problem is I can't install OSX on my new one and I'm getting extremely frustrated. What could be going wrong? I've reset PRAM and done everything I could find suggested online.

Have you tried inserting the Snow Leopard Install disc and using Startup Manager to select the Snow Leopard disc as the startup disk? Once you get started up from the Snow Leopard Install disc, the rest of the instructions can be found in the manual for your MacBook Pro. Here are the ones for mine:
Installing Mac OS X and Applications — New Hard Drive
from http://manuals.info.apple.com/en_US/MacBook_13inch_HardDrive_DIY.pdf
To install Mac OS X and the applications that came with your computer, follow these steps:
1.          Start up from the Mac OS X Install Disc 1 that came with your computer, and choose your language.
2.          From the menu bar, choose Utilities > Disk Utility.
3.          Open Disk Utility and select the new drive in the list to the left. Note: If you are formatting the primary drive, use the Disk Utility program on the Install disc.
4.          Click the Partition tab.
5.          Click on Options, and verify GUID is selected if this is the startup drive.
6.          Name the volume “Macintosh HD.”
7.          Apply the change by clicking the Partition button.
8.          At this point, either
•          Quit the Disk Utility application, and proceed with the Mac OS X installation. Follow the
onscreen instructions. After selecting the destination disk for installation, continue following the onscreen instructions. Your computer may restart and ask you to insert the next Mac OS X Install Disc 2.
or
•          Leave the Disk Utility application open, and restore the backed up files from the image
you created before removing the hard drive.
Installing Applications
To install just the applications that came with your computer, follow the steps below. Your computer must have Mac OS X already installed.
1.          Back up your essential files, if possible.
2.          Insert the Mac OS X Install Disc 1 that came with your computer.
3.          Double-click “Install Bundled Software Only.”
4.          Follow the onscreen instructions.
5.          After selecting the destination disk for installation, continue following the onscreen instructions. Your computer may restart and ask you to insert the next Mac OS X Install Disc 2
6.          Restore the data by reinstalling the backed up files from your backup to the new drive.

Brand New iPod- Brand New Account- Could Not Sign In An Unknown Error Has Occurred

Just got home with a brand new iPod touch from the Apple Store. iOs 6.0.1
Set up a brand new Apple ID and iCloud account. Verfied and confirmed the account via email on the iPod. iPod has not been attached to a computer.
I am attempting to download some free apps from the App Store and I get the following error:
Could Not Sign In An unknown error has occurred.
I went into Settings/iTunes & App Store and attempted to enter my Apple ID and Password. I get the same error:
Could Not Sign In An unknown error has occurred.
I clicked on Forgot Apple ID or Password? I then select Enter Your Apple ID. I go through the Password Retrieval process in iForgot. I select Answer Security Questions. I verify my date of birth. I correctly answer my Security Question. I attempt to enter the same password I already have (in an attempt to eliminate the scenario where my password may have been mistyped). I get the following message:
The password specified has been used in the past year. Please select another.
Now I know that the password I have been entering in the App Store and in Settings is correct becasue I just set up the new account and have only had one password.
I cancel out and close the Safari iForgot window.
I go back to the App Store and attempt to login using my correct Apple ID and an intentionally mistyped password. I get the following message:
Your Apple ID or password is incorrect.
Now I know the Apple Store does indeed recognize my correct Apple ID/Password combo, otherwise I would get the same Unknown Error message.
I have attempted to force quit all apps, reboot, re-try and reboot ad nauseum, but to no avail.
So, someone at Apple, tell me, what the heck is going on? How do I proceed?

I've just found the fix!!!!!! I downloaded itunes to my home PC and logged in using my newly created account, a message came up saying that i've not used this account yet with itunes and I need to confirm settings. It basically took me through my credit card information and personal details (strangely it wanted my title as a required field, yet on the ipad setup it didn't - maybe check this field is filled out in your account settings). Then it gave me a message saying I was ready to use the account. I logged into my ipad and all was good - literally did it 2 seconds after seeing the message on my PC. I hope this helps you also ;-)

Connected ipad to pc, only apple logo appears, will not even go on or off

connected ipad to pc, only apple logo appears, now it won't even turn on or off

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Brand new ipod touch 5th gen 64gb problems with first power on

I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
It was suggested on here to try the recovery start but again, nothing happened.
I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
It will not do anything plugged into the usb soccket of my laptop.
Any ideas or will I have to return this to amazon?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
Apple Retail Store - Genius Bar

Issue with brand new iPod Nano 7g No Phone, can't contact Apple

Hi everyone,
I just got my brand new iPod Nano the other day, when I opened it up and took the sticker off, I saw a large scratch down the screen. That was annoying enough but the scratch affects the touchscreen ability and it's very tough to ignore.
So like a normal person I want to contact Apple to try and resolve this, but I've hit another barrier. I only have one phone, a mobile and that's bust up. No way I can take or recieve calls unless I become psychic as the speaker and mic are broken. So i'm wondering if there's any other way I can contact Apple?
My nearest Apple store is about a 2 hour drive away as I live in the middle of nowhere, helpfully...
Totally new to this place so any help is appreciated.
Thanks

So i'm wondering if there's any other way I can contact Apple?
Either borrow a cell or a landline phone. I find it hard to believe no one in your neighborhood, family, school or job have no phone.
My nearest Apple store is about a 2 hour drive away as I live in the middle of nowhere,
They are not the only places to go - AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)

BRAND NEW IPOD "dramas" firstly only apple logo showing now a tick with ok

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