Brand new iPod Nano 4gb. Not responding after being charged for a while.

Hi guys. I got a replacement for my Nano today. It is brand new. The guy at the Apple Centre said to fully charge it before use, then fully discharge it. I've had the iPod plugged in for a fair while now, and it doesn't seem to be getting charged.
The problem could lie with the usb cord, it's not in the best condition, but I don't have access to another cord at the moment.
Any suggestions?

How did you do the reset? Have you tried plugging it into a different USB port on the Mac? It could be a faulty lightning connector as some others have reported having.
B-rock

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Message was edited by: BIG-J

Hi thesquib,
Have you tried connecting your iPod to your computer in Disk Mode? Sometimes if an iPod is in disk mode it will be recognized better by the computer.
For instructions, see this article:
Putting iPod into disk mode
Also, did you try all of these five steps?:
The Five Rs
-Kylene

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Start by working through all of the troubleshooting suggestions here.
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Thanks SO much for the GREAT advice! I did just what you said, and I am back in business. The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit. Thanks again, deggie. My husband thanks you also! His birthday gift now works! Yay!

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Sounds like the Nano has a faulty battery. You should be able to have Apple swap it out again for you at no cost.
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I used this forum looking for answers and although helpful, there was an awful lot of misleading advice. I finally called the help line 1-800-275-2273 on this website http://www.apple.com/support/contact/
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Either borrow a cell or a landline phone. I find it hard to believe no one in your neighborhood, family, school or job have no phone.
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They are not the only places to go - AASP's Outside of the USA
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Can you see your device being connected to your iMac in the System Profiler?
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Brand new iPod Nano 4gb. Not responding after being charged for a while.

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