Brand new ipod nano not working

so i JUST received an ipod nano second generation today and i tried to hook it up to my computer and it seemed to work at first. and then my computer said that there was some sort of connection difficulty. so i unplugged it when it said it was ok to do so, but the screen still says "do not disconnect"
i've tried to reconnect the ipod, turn it off, but nothing is working. the screen still says the same messgae. it looks like it's frozen or something. i dont know what to do
HP VS17C Windows XP

Take a look at the links below and see if they help any if you haven't already looked at them.
iPod isn't responding--it appears to be frozen
http://docs.info.apple.com/article.html?artnum=61705
iPod Trouble Shooting
http://docs.info.apple.com/article.html?artnum=32222

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Brand new ipod nano will work when attached by cable either to a power adaptor or usb port but stops immediately when disconnected, despite being put on charge with different adaptors. Battery indicator remains constantly on lightning flas symbol and whit

My Brand New ipod nano (sold to me two days ago by Apple as replacement for previous ipod nano -15 months old and therefore out of warranty - which had suddenly stopped functioning altogether) will operate only when attached by cable to either power adapter, usb port on my laptop or when playing on a docking station. When detached, it stops playing and screen goes dark and it will not respond to any buttons, despite being charged several times for many hours on different chargers. The battery indicator stays on lightning flash symbol on white background and has only momentarily shown fully charged symbol once !
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Is there a virus out there which can have this effect and which I may have picked up on my Pc and have inadvertently transferred to both ipods when sync-ing ?
My PC has Norton anti-virus software.
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Sounds like the Nano has a faulty battery. You should be able to have Apple swap it out again for you at no cost.
B-rock

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Hi Guys,
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Vegas Superstar wrote:
My plan was to fresh install OSX, install Carbon Copy Cloner and then clone the old drive by plugging it in with a reading device I have.
Hi VS,
What "reading device" are you using?
As it started the macbook told me I was '+running on battery power+' and '+was I sure?+'. With full battery I said yes and continued.
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See Recover your iTunes library from your iPod or iOS device.
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Brand new ipod touch not working like it should??

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Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

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I wish you would have asked or checked on the tech specifications for the Nano prior to purchase. These are the required tech specs, copied directly from the Nano page. I'm sorry there's nothing you can do.
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Make sure the FM radio is stopped and Bluetooth is turned off.

My brand new Ipod is not working. I need help!

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To get it to restore you use an application that is installed from the CD that comes with the iPod... can you find this and run it with the iPod connected. If it is able to see the iPod just go for a full restore that should get your iPod back to the beginning and you will have to add the music again. If the software tells you no iPod is connected and you know it is maybe you will have to contact Apple or an Apple Store, as for being helpful I have approached them several times with ailing mac problems both inside and out of warranty and have found them very helpful and keen to resolve issue. I imagine at xmas they face a fairly large influx of calls from a variety of people with differing technical abilities making it harder to resolve issues and taking it longer to get through.. just keep trying, I I also have large format HP printers which are under a support contract with HP and now there is support that is a joke... any time of the year

I can't get my brand new IPOD Nano to work - can someone help?

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This may help try the trial version first
http://www.transfer-iphone-recovery.com/transfer-music-from-iphone-to-itunes.htm l

New ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

new ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

Change the rice and dry for another couple of days. Then:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the other 4Gs.. They do not fix yours.
Apple - iPod Repair price

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My brand new Ipod Nano is not being recognised on itunes and i cannot download music onto it.
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Try a different cable. And are you connecting directly to your computer or through a USB hub?

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Can you see your device being connected to your iMac in the System Profiler?
Although this is not an iPod touch, try these suggestions as well:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

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I just bought a brand new iPod Nano (2nd Gen) for my daughter for Christmas, and right out of the box it would not be recognized by Windows XP or iTunes -- even though another iPod Nano (1st Gen) that we own did connect. It was charging though.
I used this forum looking for answers and although helpful, there was an awful lot of misleading advice. I finally called the help line 1-800-275-2273 on this website http://www.apple.com/support/contact/
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I agree with you, Apple to me has some type of problem with their iPods. I've used some type of computer device since 1971, and in all this time, I have never used a device such as the iPod with so many quirks.
I tell you one thing the iPod makes you think!!! O;-D
I'm afraid to buy Apple Care because during the 1st year of owning an iPod you get support that really is not much help. Within the 1st year of owning an iPod, a customer can purchase the Apple Care Plan. The Apple Care Plan is only 2 years, and then you are on your own. If Apple had confidence in their iPod's, they would offer a longer warranty period.
The only thing I see Apple Care is good for is that if something catastrophic happen, they will pay for shipping and any parts that are needed to fix it.
Their stock is doing great. Where is the money going???

Brand new ipod nano not working

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