Brand New iPod Nano will not do anything

My mother's new Ipod nano 4th generation will not do anything. It has been plugged into the USB for close to twelve hours (not in sleep mode) and it is still completely unresponsive. Shouldn't it be charged by now? The hold switch is off. It is not recognized by the computer. I have hooked it up to different computers including a brand new Macbook and it still does the same thing. I've tried resetting and restarting it using the method on the Apple site but it is still completely unresponsive. All that is on the screen is the Apple logo--nothing else.

it's always a good idea when u first use a new ipod with a computer to restore it with the ipod updater to makes sure everything is all rosey with the format and then load up the songs so u can walk through the ipod set assistant. this should fix it right up. just restore it

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My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

UPDATE
i was able to connect and synced songs yesterday.
but when i tried it again today. i cant connect again.
i tried to disconnect and reconnect million times and i even dropped
my iPOD and now it has some scratch and i hate it.

My brand new ipod Nano is not being reconised on itune.I changed to the new itunes and now there is nothing on the left hand side as before and it just has the music. Help!

My brand new Ipod Nano is not being recognised on itunes and i cannot download music onto it.
\i changed to the new itunes and now there is nothing on the screen other than the music ie no options.
help please!

Try a different cable. And are you connecting directly to your computer or through a USB hub?

Brand new ipod nano will work when attached by cable either to a power adaptor or usb port but stops immediately when disconnected, despite being put on charge with different adaptors. Battery indicator remains constantly on lightning flas symbol and whit

My Brand New ipod nano (sold to me two days ago by Apple as replacement for previous ipod nano -15 months old and therefore out of warranty - which had suddenly stopped functioning altogether) will operate only when attached by cable to either power adapter, usb port on my laptop or when playing on a docking station. When detached, it stops playing and screen goes dark and it will not respond to any buttons, despite being charged several times for many hours on different chargers. The battery indicator stays on lightning flash symbol on white background and has only momentarily shown fully charged symbol once !
I am baffled as to why this new ipod has a similar problem to the old ipod.
Is there a virus out there which can have this effect and which I may have picked up on my Pc and have inadvertently transferred to both ipods when sync-ing ?
My PC has Norton anti-virus software.
Any suggestions , please ?

Sounds like the Nano has a faulty battery. You should be able to have Apple swap it out again for you at no cost.
B-rock

New IPOD Nano will not sync. iTunes recognizes it, I think. It knows its there and says I can transfer purchases from it but it will not let me sync it to my existing itunes.

I received a new IPOD nano for CHristmas. Itunes shows it there on summary, it is showing with the eject symbol.
However, when I go to file/sync, it allows me to transfer purchases but not sync it. It also does not show up in my playlist like my older NANO does.
I have reset, I have toggled security on and off. I am current on the software on both my IPOD and ITunes.

I was having the same problem...plugged in my new device and although I was able to set it up and it was recognized in iTunes, hit the sync button and nothing...even when it said it was syncing, still nothing. I am not sure this will work for you but I did two things that were suggested in this forum in combination with one another.
First, I plugged my Nano into different USB port on my laptop from the one I was using. when I reconnected, my devie again was displayed in the top right corner. I clicked on it and the summary page appeared. The one thing I hadn't done is go to the "music" tab. When I arrived there I found that the "sync music" tab was unchecked for some reason. I checked the block and instantly the download started.
As I said, I don't know if you have tried this or if it will even work for you but after an hour of frustration...I felt a little silly that it was something so simple I had negelected and thought I would share.
Good luck!

Brand new iPod touch will not connect to home wifi

Monday I got a brand new iPod 4 to replace my previous one, as the home button had failed unexpectedly. The new iPod is working fine, running the latest iOS but when I try to connect our secure home wifi, it won't accept the password. We have reset the password and I've reset network settings. I'm so frustrated, because everything else connects to the wifi BUT my iPod will not take our correct password. What can I do? Should I take it back to Apple? I'm already annoyed by having to get a new iPod. The last one connected just fine but now this one won't.

Does the iPod connect to other networks?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings. done
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

New ipod nano will not connect to my win 7 computer

I have new ipod nano. I connected via usb port. My computer does not recognize device. what do I do?

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

NEW IPOD NANO WILL NOT CONNECT CORRECTLY TO 2011 KIA SPORTAGE

Have a new Ipod nano. when I connect it to 2011 Kia Sportage it does not display the song list correctly. Have cable that Kia sells and it worked with my old Nano but not not the new one. Same results with cable that came with new nano. Help please

Alternatively, you can always use a double ended 3.5mm audio plug and just manipulate the playlist via the iPod and not the radio.

Brand new ipod touch will not sync?

Bought a brand new ipod touch. Tried to sync to iTunes on my computer. Checked all music in library, clicked sync, ipod says it is syncing, computer says sync is complete, but there is no music on the ipod. Have repeated process a dozen times. Have tried automatic sync and manual sync. Have disconnected, reconnected. Have restarted both devices and tried again. No error message, gigabytes show nearly nothing used up, on the computer and on the ipod, even after it says the sync was successful/is complete. Argh, help!?

Hi jen,
When you say all of the Music is checked, do you mean checked in the library? When you hook up your iPod to the computer, you also have to make sure that the "Sync Music" box is checked on the Music tab for the Device Profile....
Cheers,
GB

Brand new iPod touch will not appear on iTunes.

I bought an iPod touch today, and when I plug it into the computer, it's recognized on my COMPUTER. However, the iPod icon will not show up on my itunes. I already did everything on the list for the apple troubleshoot on this topic with no luck. Any help?

Did you enable your Menu and Sidebar on iTune?
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New IPod nano will not snyc, message says a file not found

I have completed the 5Rs and Windows and ITunes recognize my IPod but it will not sync. Each time I plug it in I get a window saying it will not sync because a file is missing or something to that effect. Any suggestions? It's my birthday and I want to enjoy my new "toy"!

Does the error message what file is missing? If it's this one have a look at the tips and see if they help: What to do if iPod can't be updated because the firmware file was corrupt or not found

Brand New iPod Touch will not update or restore.

Ok this is getting really annoying. I have tried to update my Ipod touch and I keep getting the same message: The iPod "xxx " Could not be updated. This device isn't eligible for the requested build. So after all of that i tried to restore my iPod and i recived the message The iPod " " Could not be Restored. This device isn't eligible for the requested build. My Ipod is brand new and is not jail broken. Please can someone tell we what is going on. this is the most problems i have ever had with a apple product.

ckoury,
Make sure you are running the latest version of iTunes.
http://support.apple.com/kb/TS3694#error3194
B-rock

Ipod nano will not display anything, will not charge, will not turn on/off/reset and will not show in itunes

my ipod nano 5th generation stopped working not long ago
i was sitting down, just listening until a song in the middle of an album ended and none played afterwards
i went to look to see what had happened but nothing would display; it was just a black screen
i was confused so i started to hit the menu button to see if it had just went to sleep or something
i could hear the noises that the buttons make when you push them, but the screen stayed black
i went to see if it would charge (via dock/stereo charger), but nothing showed up
i then tried plugging it in (via cord) to the computer and still nothing; it would not even recognize my ipod in itunes
my itunes is completely up to date and worked with my ipod even just a few days ago, so that shouldn't be the problem
i've tried to reset, restore, and etc., but nothing seems to get it to turn on
it seems like i might not be able to fix it, but is there any way i can see my files (music) on the ipod so if i have to get a new one i remember what to put on it?
help, please ~

Good Afternoon CPilkington1,
If your iPod nano is unresponsive, follow the troubleshooting steps below:
Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano5gen/
If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
Regards,
- Judy

Brand new iPod Classic will not sync with iTunes. All my older devices are fine, but as soon as this is connected, iTunes stops responding when it says it's "determining tracks to sync."

Also, the iMac I'm connecting it to is brand new as well - replacing a slightly older one. My complete library got imported during setup and, like I mentioned, my older iPod classic synced fine, as did our iPhones. Thoughts??

Is the Convert higher bit rate songs to 128 kbps AAC option ticked from under the iPod's Summary tab in iTunes? If so disable this feature and then try resyncing the device.
B-rock

Brand new Ipod Touch will not connect to server

Just bought my daughter an ipod touch. Pugged it up uploaded Ios 7 everything looks great except it wont let me download anything and wont let me connect to itunes. Help!! She would really love to play on it, but can't since low tech mom can't figure it out.

Tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
Then try iTunes.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

Brand New iPod Nano will not do anything

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