Brand New Ipod, Need Help QUICK!

its a brand new ipod, i wanted to update it, and it froze, it is stuck on the "Do Not Disconnect" screen, the only way i get it off this screen is if i actually disconnect... than when i reconnect it just does the same thing, and no, it does not have the loading thingey on the top left...
PLEASE HELP ME! my parents are going to kill me!
Ipod Nano 1gb White Windows XP BRAND NEW

i have the same problem, i just got this ipod for my bday and everytime i plug it into the usb cable thingy it just says do not disconnect and it never transfers the songs, it just says that how do i get the songs onto it? when i put it in the thing that says the ipod is inserted never comes up(?) Somebody please help!
windows xp Windows XP

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Brand New Ipod, Need Help QUICK!

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