Brand new ipod Not working!!! =[ Help please...

Ok I downloaded the latest version of Itunes, I reset the Ipod, but for some reason my computer when I conect the usb cable the "found new hardware" windows pops up, I do not have a software to install for Ipod and the only thing I can find on the website are manuals to download, also my Itunes won't even see the Ipod hooked to the computer, nothing happens, can someone please help me?

I reset the Ipod, but for some reason my computer when I conect the usb cable the "found new hardware" windows pops up
perhaps try MarkTaylor46's technique from the following post:
http://discussions.apple.com/thread.jspa?threadID=892874&tstart=15

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