BRAND NEW iPod Touch 2g will not power up

I just received a new iPod Touch 2g via FedEx today, and it won't power up at all. I've tried connecting it to my PC (Vista 32-bit) and the screen remains completely blank. I've tried doing the hard reset (holding the home and power buttons down for 10 sec.) and the screen also just stays blank.
This is the first time I can remember a piece of hardware being DOA...is this merely a glitch? Is there anything else I can try to fix this?

I have had my iPod Touch 2g for a few weeks and have not used it a huge amount yet. I was very upset to find that after placing it in it's new Krusell case this evening and trying to turn it on (wake from sleep) a few hours later, it was completely dead. Dodo like.
Pressing the power button or the wake up button did nothing. I eventually found this thread and tried the power and wake up button together for 10 seconds. This seemed to work and it now appear to be fine.
A bit unnerving though, as I am working hard to get all my apps and data together so that I can use it as my PDA going forward. I need to move away from the old Sony Clie that has served me so well for about six years. It needs charging too often and I know the Palm platform is undeveloped.
I hope the iPod Touch doesn't let me know. Gave me a fright.
Hope you get yours going again...

Similar Messages

Brand New iPod Touch 4G will not charge, or turn on

Hello.
I have a brand new iPod Touch 4G, and when I plug it into my computer, nothing happens. My computer for some reason is not reading this iPod Touch;
I have no other way to charge it.
No damage has been done to the product from my observation.
I have tried to restore it, reset it, and other things like that, but iTunes still isn't picking it up, as well as my computer..
I am on a Windows 7 Starter Notebook, with 3 USB ports (that probably are not high-powered), and for some reason it just doesn't want to charge.
I'm going to take it to school with me later to see if it will charge, but in the mean time, do you guys have anything that could possibly get my computer to start reading this iDevice?
thanks,
Matt

I have tried a different machine, and it is not my computer.
I have plugged a different iPod into this charger and it charges just fine.
So, it's the iPod its self.
I read an article somewhere and it said that
If your iPod is formatted to work with Macintosh, windows will not read it.
So, I'm thinking my iPod is formatted for Macintosh, (I cannot format it for windows), because it is completely dead, and it won't turn on.
So, should I try a wall charger as my last resort to try and get it to turn on?!
Thanks,
Matt

Have a brand new ipod touch. Will not respond to swiping. Have tried to reset it but no luck. please help

Have a brand new ipod touch and the screen is completely unresponsive. I cannot swipe the screen to configure it at all. I have pressed the home button and on/off button to reset it but it does not have any effect. Please could someone help.

- Restore the iPod from backup
- If still problem restore to factory settings/new iPod
- Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem.

HT1386 my Ipod will not connect to my computer it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!

it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows

I have a new iPod touch that will not turn on, nor will it connect to iTunes. Any suggestions?

I have a new iPod touch that will not turn on, nor will it connect to iTunes. Any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Brand new ipod Touch (8GB) does not work with DHCP

I have a brand new iPod Touch (8GB) that will not work using DHCP. No matter what I do (reset router, reset ipod) the DHCP still doesn't work. I can manually setup an IP/Gateway/netmask/etc. and it works but I really need the DHCP to work if at all possible. I'm using a Linksys WRT54G. I was able to use an old Linksys wireless router and the touch gets an IP, etc. with no problems but I can not get my Touch to work with the WRT54G. Any ideas?

its possible to have a bad power supply that has too much AC ripple on the output which can make the screen do weird things
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Transferring movie from Itunes to new ipod touch..will not sync

Hi I have an ipod touch and want to load movies. I have downloaded a digital copy of Ice age 3 using the serial number provided from my computer to my itunes folder but it will not sync to my ipod with an error saying 'you are not authorised to play this dvd on this computer'....can anyone hlp please?..
Thanks

Yes music sync is fine. Just tried to play movie via itunes and no it doesnt play through itunes on my pc!
When I sync my ipod The error message says 'the movie.xxxx.cannot be sychronised to Donna's ipod as the computer is not authorised' then tells me how to authorise via itunes store. i followed instructions to auth pc but when I did another message came up saying 'this computer is already authorised'...mmm confused

HT201412 my new ipod touch 5 will not turn on!!! im mad about this can someone helpp me or tell me what to do i tried alot of stuff my ipod just has the spinning circle it will turn on but 5 seconds later it stops and starts spinning again.

So today I try to reset my Ipod. But it doesnt work!!! It will turn on for about 5 seconds then shut down and the spinning circle will appear. I tried resetting, but it didnt work. someone please help me before I break this thing!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New ipod touch 8gb will not charge

I bought my son IPod Touch for Christmas and now the only place it will charge is USB on lap top. It will not charge on our IHome or wall charger?

Try here:
iOS: Not responding or does not turn on
Apple will exchange it for a refurbished one for this price.
Apple - Support - iPod - Repair pricing

After setting up my new ipod touch it will not connect to itunes on my computer. I have the new version of itunes, what else do I need to do?

After setting up my ipod I am now unable to connect with itunes.

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 4G will not turn on even after charging for several hours.

My iPod Touch 4G will not power on. I have attempted to charge it for several hours but still wont turn on. I tried charging it through a wall outlet as well as plugging into computer and going into iTunes. But still wont turn on. Does anyone have any suggestions other than taking it into the Apple store? (already have an appt scheduled).

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a brand new ipod touch and when setting it will not connect to my home wifi, even though it is working with all other devices

I have a brand new, just out of the box, ipod touch that will not connec to my home wifi. The connection works with all other devices.

What happens when you try to connect?
Error messages?
Does the iPod see the network?
Have you tried other networks?
See:
iOS: Troubleshooting Wi-Fi networks and connections

I have a brand new Ipod touch and it will not sync.

I have a brand new ipod touch and I cannot get it to synch with my itunes. I have two other Ipod Nano's that will synch up just fine. The computer has windows XP with the latest service pack on it. It does not recognize it as a device in windows, but sees my other two ipods. I have the latest itunes software on it. I even uninstalled it and reinstalled per the apple web site. I connected the ipod touch to another cpmputer and the usb port sees it as a device just fine. What do I need to do to this thing to get this computer to see it?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
The iOS devices use differnt drivers than a Nano and other simple iPods

Brand new ipod touch will not sync?

Bought a brand new ipod touch. Tried to sync to iTunes on my computer. Checked all music in library, clicked sync, ipod says it is syncing, computer says sync is complete, but there is no music on the ipod. Have repeated process a dozen times. Have tried automatic sync and manual sync. Have disconnected, reconnected. Have restarted both devices and tried again. No error message, gigabytes show nearly nothing used up, on the computer and on the ipod, even after it says the sync was successful/is complete. Argh, help!?

Hi jen,
When you say all of the Music is checked, do you mean checked in the library? When you hook up your iPod to the computer, you also have to make sure that the "Sync Music" box is checked on the Music tab for the Device Profile....
Cheers,
GB

BRAND NEW iPod Touch 2g will not power up

Similar Messages

Maybe you are looking for