Brand new iPod touch 4gen and it is not recognized by iTunes or computer? Help....

I have an ipod 4gen and when I try to install it to download music from iTunes it is not recognized.....however when I first connected it it asked if I wanted Word to look at my pictures via camera....I wonder if it thinks my device is a camera???? Help pls!!!!!

Ok....now when I get iTunes to see the device it named it what I have named another iPod ?...and used the current serial number of the new iPod touch.....and it says it is synching the iPod touch.....however, it it really backing up onto the cloud and has been doing this for over 9 hours???? I think something might be wrong....or is it really making a backup copy? Really confused if I should just unplug everything and take this stupid thing back to the store....much happier with my nano 16gb :). So much easier to figure out. Btw I synced it and it worked just fine...while doing the backup thing today????? Anyone, any ideas? Thanks.

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Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help...

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help?

What battery life are you getting? Is it short when you are using the iPod? When it is sleeping?

New Ipod touch won't sync with window's vista/itunes 9.2 - help!!

I charged my brand new ipod touch via my computer, have it plugged it into my computer's USB port, and Itunes acknowledges the device in the left hand menu BUT it automatically says "itunes could not connect to the itunes store. The network connection has timed out". The ipod will not sync with my itunes! I tried connection/disconnecting, turning the ipod on and off, and restarting the computer. No luck. What do I need to do? Please help, I was so excited to get the new ipod and now I can't use it! I have window's vista and I don't know anything about how to check or change computer settings that might be preventing the store from opening (it used to open, but I haven't tried in a while and I just downloaded version 9.2 today).

Welcome to the discussions,
make sure your computer is authorized in the Store menu and check your security settings: http://support.apple.com/kb/TS3125
Also see this article about errors connecting to the iTunes Store: http://support.apple.com/kb/TS3297
Message was edited by: Ingo2711

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes.

renefromnl wrote:
I now own a second hand unit ipad3 but I cannot activate
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Brand new Ipod touch bought yesterday - Screen is frozen with an itunes emblem and cable. Unable to refresh or restore ipod. Computer and itunes does not recognize ipod.

This is first Ipod for me - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?

Before you can use the iPod you have to activate it by connecting it to a computer with iTunes. Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Ipod Touch version 4.2.1 not recognized by iTunes

All I'm doing is trying to update the songs on it. I know apps and such will no longer update, but it's ridiculous that I can't plug it in and put some songs on. The iPod Touch version is 4.2.1 and my current itunes is 11.5.1. I'm currently using Mountain Lion so 10.8.5 for the computer version.
If I need to get an earlier version of iTunes, can someone tell me how to get it on there? Do I have to get rid of the current itunes version or what?

The current version of iTunes is bacward compatible with all iPods.
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

IPod Touch 4G running iOS 6 not recognized by iTunes 10.7

After updating my iPod Touch 4G to iOS 6 from the device itself and then updating iTunes on my PC to 10.7, whenever I connect the iPod Touch, it gives an error saying "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
My computer is running on a 64-bit OS, and the version of iTunes I installed is 64-bit. I have already tried the methods given by Apple to fix this (uninstalling iTunes and all other Apple software and reinstall iTunes, running Apple Mobile Support program, etc...). How can I get my iPod Touch to be recognized properly?
*Note: I am still able to update my old iPod Video 5G without a problem*

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

Brand new ipod touch 32gb - and I have to pay for 2.0 update ?!!

Surely this can't be true? ...if so it's outrageous. Just bought the ipod from an apple store in NYC expecting it to work like the ones they have on display.
Have I just been given old stock?
Cheers
del

hello,
it has almost been 6 yrs since i 'converted' to mac, leaving the horrible micro$oft world...
but now i get the impression that Apple is a lot more greedy now...
i want to buy an iPod Touch too, but i find this 'not logical' to sell the 2.0 update....
in a way, Apple is saying: "don't be the first ones to buy our things (be it iPod or iPhone) cuz u'll end up paying more than the ones who 'll buy later on at a better price"
this is something i 've learned through these 6 yrs of my Mac-life...
Apple should encourage people to be the first ones to buy their products by 'not' practicing these marketing/pricing practices....
ps: im though happy to still be a proud mac user, and that the OS X is 'cheaper' than Window$...
Message was edited by: Sungyub Han

TS1538 Ipod Touch stuck in DFU mode, not recognized in itunes after 1602 error restoring.

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.
It's a gen 1 touch, version 2.? firmware, I think.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Ipod classic (photo) and windows version not recognized by itunes on my macbook air. Iphone works fine and previously it also worked out with the Ipod. If someone has an answer that would be great. thanks

itunes on my mac does not any longer show my ipod classic (photo, window formated). It worked before and itunes with iphone just works fine. Any clue? Thanks.

Sorry to jump the gun, but did you connect the iPod via USB Hub on the MB Air?
If plug it into the wrong USB port, which is shared like using a USB Hub, I would suggest connecting the iPod directly to the MB Air and not via USB Hub.
But if you connect directly, have the iPod ever connect to iTunes, without problems, on this MB Air?
You got an old 4G iPod photo, based on iPod Software version 1.2.1
I mean downgrade to the iTunes version, that was working, with your iPod, but try the right USB port first before downgrading iTunes, with earlier version download here.
http://support.apple.com/downloads/#itunes
Have a nice day!

My brand new iPod touch 4g cannot sync from iTunes 10.5

Hi all,
Just bought a brand new iPod touch 4gen
And I try to set up a new iPod and it won't let me sync any music ,apps,or anything to the iPod
It only got one button available on the bottom which is revert.
When I click the button don't have any changes
And the apply button is grey color and not able to click.
When I try to sync my iPhone 3G it's work fine sync perfectly it make me so upset.
Can somebody please give me a solution thanks you.
My situation :iPod touch 4g with iOS 5
:iTunes 10.5

Did you follow the instructions in the manuL;
Setting up iPod touch
To set up and activate iPod touch, just turn it on and follow the onscreen instructions that step
you through the setup process, including:
Connecting to a Wi-Fi network
Â
Signing in with or creating a free Apple ID
Â
Setting up iCloud
Â
Turning on recommended features such as Location Services and Find My iPod
Â
Activating iPod touch
Â
You can also restore from an iCloud or iTunes backup during setup.
13
Activation can be done over a Wi-Fi network. If you don’t have access to a Wi-Fi network, you can
connect iPod touch to your computer and finish activation using iTunes.
Connecting iPod touch to your computer
If you don’t have Wi-Fi access, you might need to connect iPod touch to your computer to
complete setup. You can also connect iPod touch to your computer to sync music, videos, and
other information with iTunes. You can also sync your content wirelessly. See “iCloud” on page 16
and “Syncing with iTunes” on page 17.
Connect iPod touch to your computer: Use the provided Dock Connector to USB Cable.
Disconnect iPod touch from your computer: Check to make sure a sync is not in progress, then
disconnect the cable. If a sync is in progress, first drag the slider on iPod touch to cancel.
iPod touch User Guide (For iOS 5.0 Software)

Brand new iPod Touch 5g won't activate

Just got a brand new iPod touch 32g and it's not activating?? I have no idea what I'm suppose to do and couldn't find any answers on google so I came here. The iPod won't let me do anything else, I'm basically stuck. This is my first apple product and its not a very good first impression.

yes me too im having the same problem n i cant do anythin

Brand New Ipod Touch-Can't Get Music under "music"

This is my very first Apple product EVER!
Got a brand new Ipod touch generation 4. Downloaded two albums on Itunes, then synced it with my Ipod touch.
When I go to use my Ipod, I got to the "music" icon, but i have NO music.
I go to the "more" option and 9 out of 10 times, I'm only given THREE options there "Compliations, Composers, Genre". Only once or twice in the last 72 hours, have I had an additional option of "shared". When i do have the "shared" option, I can see the music that I've downloaded. I click on it as if to play it, and it sort of seems like it's playing it, but I hear NOTHING.
Please help me, I'm so frustrated!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Brand New iPod Touch 4G will not charge, or turn on

Hello.
I have a brand new iPod Touch 4G, and when I plug it into my computer, nothing happens. My computer for some reason is not reading this iPod Touch;
I have no other way to charge it.
No damage has been done to the product from my observation.
I have tried to restore it, reset it, and other things like that, but iTunes still isn't picking it up, as well as my computer..
I am on a Windows 7 Starter Notebook, with 3 USB ports (that probably are not high-powered), and for some reason it just doesn't want to charge.
I'm going to take it to school with me later to see if it will charge, but in the mean time, do you guys have anything that could possibly get my computer to start reading this iDevice?
thanks,
Matt

I have tried a different machine, and it is not my computer.
I have plugged a different iPod into this charger and it charges just fine.
So, it's the iPod its self.
I read an article somewhere and it said that
If your iPod is formatted to work with Macintosh, windows will not read it.
So, I'm thinking my iPod is formatted for Macintosh, (I cannot format it for windows), because it is completely dead, and it won't turn on.
So, should I try a wall charger as my last resort to try and get it to turn on?!
Thanks,
Matt

Brand new iPod touch restarts itself all the time

Hello, my dad just came home from Japan, with a brand new iPod touch.
I managed to register it in iTunes, but when i updated the firmware i got an error message. I tried again and i think that i succeed. Then i started to sync music and the rest of the stuff. The syncing stopped after a minute, and when i tried to navigate on my iPod i realised that the touch screen didn't respond. So after several attempts, i made a hard reset.
But now, the iPod touch restarts itself. The Apple logo comes up, and then the screen turns off in a dramatical way, and then the Apple logo comes up again. If i hard reset my device again, the process continous.
I sometimes the iPod shows the "charge battery" screen, and then I can charge the battery. BUT after 5 minutes, the iPod touch starts restarting itself again. :S
Does anyone have a solution to this? Extremely strange.

I suspect you have a hardware problem. Probably a non-functioning battery (over or under) and causing a hardware reset. Bring it to an Apple Store for replacement.
iPhone / Touch / Shuffle (1st gen)

Brand new iPod touch 4gen and it is not recognized by iTunes or computer? Help....

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