Brand new ipod touch does not work

Brand new ipod does not work will not sync or power up.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar              

Similar Messages

  • Brand new IPOD touch does not work w Bose speaker docking station is there anything that needs to be done?. The Nano that I have works fine.

    My new Ipod touch is not working with my Bose Speaker docking station. My Nano works fine.
    Any reasons for this?

    Does Bose say it will work with your model iPod and iOS?
    Does it appear that the iPod fully seating in the dock?

  • Brand new ipod touch screen not working properly

    My sons brand new ipod touch 32gb (well bought april 14) only occasionally will respond to the touch sceen, and when he does get into it the next screens dont work properly. Any suggestions?

    Try #2 and 3 in link below. If neither help, it's most likely a hardware issue then. Contact Apple and get it serviced.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    If after you charge it for about three hours and it only last about five minutes the battery is probably dead or there could be another hardware problem.  I would go back to the Apple store and ask them specifically how can it be OK if the fully charged battery only lasts five minutes.

  • My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support?

    My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support? Useless to say my PC didn't recognize the Ipod anymore either.

    Anton, I wish I could help. I had an old iPod Classic (60 KB) as a gift but it went dead, I dropped it a few times accidentally, and it sat carefully saved until I had sufficient resources, energy and time to get the matter addressed. In my case, I actually took the thing (after making sure it was charged) to an Apple store and one of the geniuses at the genius bar at the back of the store took it and did a few things (unseen and un-noted) with his fingers and handed it to me with a sly smile. Voila, the thing was functional. I got a re-functionalized iTunes account and store access when I bought my iMac. I did lose a few tunes along the way because it didn't recognize my new iMac as the source (my old dead PC laptop), but I have a more functional memory than the iPod and recovered them all in other ways. The whole thing is humming better than ever. At over 11 gb full, I have 4.2 days worth of portable listening. Be patient; it took me four years to get musical nirvana in a pocket, but you'll get there faster. Call support.

  • My brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    my brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    Make sure the FM radio is stopped and Bluetooth is turned off.

  • Brand new iPod Touch is not being recognized by my computer

    Hello,
    I just bought a brand new iPod Touch. I had iTunes installed since this is a replacement to a very old iPod. When I plugged my new iPod Touch to start the very first sync, iTunes crashed and started giving me a Windows 7 error (999). After many frustrated attempts to reinstall iTunes (and a few blue screens in between), I followed a recommendation in one of the postings to delete all the Apple programs in a certain order. It worked and I was able to reinstall iTunes. The problem now? My USB, which at one point kept asking for the software to install the iPod, won´t recognized it anymore. Period. I´ve rebooted several times and whenever I plug my iPod in any of the four USB ports, absoluletely nothing happens, as if nothing had ever been plugged in. I tested the USB with my blackberry and it recognized it. Please help!! Thanks!

    Ok, I just figured out so I´ll post it here in case someone has the same issue. I turned off my iPod while connected to the computer. Afterwards, the "other" connection showed up again in the device manager but this time it stayed there without disappearing and with the exclamation point on. I then proceed with one of the instructions in this posting to install the driver for the apple mobile which then showed up in the USB section of the hardware (it was never there until now). Bingo! I got my iPod Touch to connect for the first time! But seriously, why should it be so hard???? I'm concerned with the number of postings here. It looks as if Apple is selling the hottest toys but not be the best ones in terms of quality...

  • Brand new ipod touch suddenly stopped working. please help!

    I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!

    That sounds like a mechanical problem.  You might want to insert and remove the headphone plug several times and see if it fixed the issue.  If it does not, call Apple.  800-275-2273 in the U.S.A. and I think Canada.

  • My 4th gen iPod Touch does not work with Ford sync since updating OS

    When I updated my iPod to the new os, it does not work with my ford sync system anymore. how do I fix this?

    Have lots of issues with Fords MySync and here's some info that might help....
    Using ford sync interface, goto the phone section, then settings, and look if your iPhones name is listed, if so select the phone name thru sync interface and remove/delete it from the sync list, then go thru the Bluetooth pairing process again.
    If that doesn't work, do the same on the iPhone, select ford sync entry in Bluetooth and remove sync or forget this device on the iPhone and then go thru Bluetooth pairing again.
    If that doesn't work Power off iphone ( not sleep) hold power button till you see red slider to power off. Then restart iphone, try pairing up again.
    If that doesn't work go back to MySync and goto phone settings and use the up-down slider till you see sync master reset. Confirm then go thru BT pairing again.
    If that doesn't work there is a fuse for the my sync system. Fuse box is usually behind kick panel of front passenger seat side for the Mustang #3, its behind a paper black cover. Remove fuse for 5-30 secs then replace.
    Lastly, make sure your MySync Firmware is the latest vers. Mines 4.0.2 goto fords MySync support page to check
    http://www.ford.com/syncmyride/
    or call 1-800-392-3673 Opt 3
    A google search might help for your model and year if not a newer mustang and you couldn't get to ford.
    Good Luck

  • Brand new ipod touch will not sync?

    Bought a brand new ipod touch.  Tried to sync to iTunes on my computer.  Checked all music in library, clicked sync, ipod says it is syncing, computer says sync is complete, but there is no music on the ipod.  Have repeated process a dozen times.  Have tried automatic sync and manual sync.  Have disconnected, reconnected.  Have restarted both devices and tried again.  No error message, gigabytes show nearly nothing used up, on the computer and on the ipod, even after it says the sync was successful/is complete.  Argh, help!?

    Hi jen,
    When you say all of the Music is checked, do you mean checked in the library? When you hook up your iPod to the computer, you also have to make sure that the "Sync Music" box is checked on the Music tab for the Device Profile....
    Cheers,
    GB

  • Brand new iPod touch will not connect to home wifi

    Monday I got a brand new iPod 4 to replace my previous one, as the home button had failed unexpectedly. The new iPod is working fine, running the latest iOS but when I try to connect our secure home wifi, it won't accept the password. We have reset the password and I've reset network settings. I'm so frustrated, because everything else connects to the wifi BUT my iPod will not take our correct password. What can I do? Should I take it back to Apple? I'm already annoyed by having to get a new iPod. The last one connected just fine but now this one won't.

    Does the iPod connect to other networks?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings. done
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • New ipod touch slider not working

    I just got a new ipod touch 5 hours ago and the slid to un lock is not working. I have tried restoring it and it does nothing to help. Do i need to take it to the store or is there something i cad do to fix this problem?

    Are you swiping your finger all the way from left to right? If you don't swipe all the way, it won't work.

  • Brand new iPod touch did not come with iOS 8

    Just got a new 16 GB 5th Generation iPod touch.  Not only does it not have iOS 8, I cannot get it to update from 7.1.2.  Why is Apple advertising the latest iOS on these devices but selling them with an older operating system?  Did they actually sell me an older iPod?

    iOS 8 was released on September 17, 2014. It is possible that you got one that was manufactured prior to that time. They don't go back and unbox them all and upgrade them. Similar thing happened to me with a MacBook Air that I bought shortly after an operating system was released. It should however be easily updated. You may be able to get help with that issue here or from Apple support or return it if still in the return period.

  • HT1665 downloaded to 6.1.3 ipod touch does not work with previous working sound docks

    Downloaded 6.1.3 and IPOD does not work in previous working sound docks.  Cannot charge inthose docks now either.  They worked fine before download

    Reset the dock
    See if there is a firmware update available for the dock
    Sometimes tyhis works:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    Sometimes an iOS update breaks compatibility and y havet wair for a firmware/iOS  update

  • My new ipod nano does not  work when you turn off the computer

    I bought a new iPod but I have a problem when you turn off the computer does not work. Shows that the battery is full and it was lightning. Ipod only works while connected to your computer. What should I do

    Hello pepi95,
    And welcome to Apple Discussions!
    If you just bought the nano, why not bring it back for a replacement or your money back? It's definitely a defective iPod. Not much else for options here. Sorry.
    B-rock

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