Brand new ipod touch suddenly stopped working. please help!

I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!

That sounds like a mechanical problem.  You might want to insert and remove the headphone plug several times and see if it fixed the issue.  If it does not, call Apple.  800-275-2273 in the U.S.A. and I think Canada.

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