Brand new Ipod Touch will not connect to server

Just bought my daughter an ipod touch. Pugged it up uploaded Ios 7 everything looks great except it wont let me download anything and wont let me connect to itunes. Help!! She would really love to play on it, but can't since low tech mom can't figure it out.

Tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
Then try iTunes.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

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  • My ipod touch will not connect to my wifi, what should i do?

    My ipod touch will not connect to my wifi, what should I do?

    - Reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    Do other devices successfully connect to the Internet?
    Does the iPod successfully connect to other networks?
    Does the iPod see the network(s)?

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