Brand new iPod touch won't stay connected to Wifi

I got a brand new white iPod touch for Christmas, and I can get it to connect to the internet and I can use the internet, but then after a few minutes it drops off the connection and I have to go back in and reconnect it. I know there isn't anything wrong with the wifi connection at my house because I have an older iPod touch (3rd generation) and it has always connected and stayed connected without a problem. My mom and brother also got the same iPod touches for Christmas, and theirs do the same exact thing.

Change the router SSID (network name) and password to something shorter than the defaults.  If you dig into the router configuration web page you will find a short SSID.  My SSID is 5 characters long, and the password I use is 10 charcters long.

Similar Messages

  • Brand new iPod touch won't do anything over WiFi

    My iPod touch arrived in the mail this morning and since I charged it up it either a) browses extremely slow in Safari and then quits or b) continues to claim there is no network connection.
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    Hi. I read through this thread and many others (seems many people have problems connecting iPod Touches to the internet) and have tried to connect my iPod touch. I have a Linksys WRT5G V8 router, a Zyxel -600 Series modem, a PC running windows xp, and a MacBook. My PC and Macbook run fine. My iPod touch does not.
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    If you will bear with me, I will now post what my setting are on my router with the hopes someone will be able to help me make a connection with my iPod. I should point out that like others, I am able to connect to the internet, but not download any pages or send/receive mail.
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    PPPoE
    my user name
    password
    connect on demand max idle time is blank
    keep alive redial period 30 seconds is checked
    Router name WRT54G
    Host name - blank
    Domain name blank
    MTU - auto
    Size 1392 is a grey box
    On the wireless page:
    Wireless Netword mode - mixed
    wireless network name SSID - my name - not Linksys
    wireless channel - 11-2462Ghz
    Wireless SSID broadcast - enable is checked
    Status: SES security parameters configured
    On the wireless security page:
    security mode: WPA personal
    WPA algoithms - AES
    WPA Shared Key - password I made up
    Group Key renewal 3600 seconds
    Wireless MAC filter:
    Wireless MAC filter - disabled is checked
    Advanced Wireless Settings
    Authentification type - grey box with Auto
    basic rate - default
    transmission rate - auto
    CTS protection mode - disable
    Frame brust - disable
    Beacon interval 50
    DTM interval 1
    Fragmentation threshold - 2200
    RTS Treshold - 2200
    AP Isolation - off
    Secure Easy Set up - disable
    On the Status Page:
    Firmware version v8.005.build 002, Jan., 9, 2008
    Current time - October
    MAC address
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    host name - blank
    domain name - blank
    login type - PPPoe
    Login status - connected
    IP address - 70.251.162.47
    subnet mask - 255.255.255.255
    Default gateway - 70.253.175.254
    dns 1 - blank
    dns 2 - blank
    dns 3 - blank
    mtu 1492
    On the DDNS page
    DDNS service - disabled
    Applications and Gaming
    This page is all the same --
    Application - blank
    Start - 0
    End 0
    Protocol - both
    ip address - 192.168.2 0 (no different numbers)
    Enable - nothing checked
    Port Triggering page
    page is all the same - all zeros
    DMZ page
    disabled is checked
    Qos page
    disabled is checked - nothing else on page
    Administration page:
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    reenter to confirm -
    access server - http is checked
    wireles access web - enable is checked
    undefined - disabled is checked
    management port - grey
    use https - blank
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    Wifi connected
    IP Address
    DHCP
    IP address 192.168.2.102
    subnet mask 255.255.255.0
    router 192.158.2.1
    DNS 192.168.2.1
    Http proxy -- off
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    I have spent hours upon hours and then more hours trying to make this thing work. I paid and additional fee to Linksys to have them troubleshoot the problem but the first guy i spoke with said I had to do the bridge connection so we hung up and when he called back, I was out and he never called back so I called Linksys. Despite the fact that I explained how I had spoken with an advanced tech, the man would not transfer me and insisted my problem was solved because my pc, laptop, and iPod did connect to the network -- never mind the fact that 1 of the three didn't work properly which was the sole purpose of my phone call to begin with.
    I would really like to get the iPod going -- my daughter just bought her's and is anxiously looking forward to being able to use it.
    In closing, I'm wondering if I should give up with this particular router and buy a new one...but which new one? The Apple tech recommended either an Airport Extreme or Airport Express -- has anyone had success connecting these to iPod Touches?????
    Thanks!

  • I have a brand new ipod touch and it wont connect to itunes or my computer!!??

    I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

    Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
    I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
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  • My brand new ipod touch won't let me download apps.

    My brand new ipod touch won't let me download apps.  I put in my password and then get a screen that says "Download Now".  I can't press the okay button to start the download.  What should I do?  All of the other buttons on the screen work, so I don't think it is broken.

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
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  • Brand new Ipod touch won't charge or turn on

    I recently got a brand new Ipod touch. The first thing I did was plug it in to charge it. A red battery icon showed up on the screen. I left the ipod on the charger for hours and the icon was still red. It won't turn on either. I have tried connecting it to ITunes but the red battery icon just comes up whenever I plug it into the computer and it does not show up on itunes. I am new to the ipod touch so maybe I am doing something wrong, or is there a fault in the ipod??
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    First try reset.
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  • My brand new ipod touch won't hold a charge

    new ipod touch won't hold a charge. Genius bar said something might be corrupted, but I have no trouble with my iphone. please advise.

    The try restoreing your iPod. First from backup and if problem persists, restore to factory defaults/new iPod.
    ALso describe what you mean by will not hold charge..

  • Brand new iPod touch, won't regognize on my mac book pro please help!, brand new iPod touch, won't regognize on my mac book pro please help!

    I recently bought I new iPod Touch 32gb, and It won't regognize on my computer (Mac Book Pro) I had the same problem with my previous touch but I shrugged it off as old age. any suggestions on what to do?

    Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
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  • Brand new ipod touch won't display home page

    Hi Folks
    Just bought 2 new Ipod Touch's for the kids for xmas. One turns on fine and went straight to the home page and allowed me to personalise it but the other one starts up and just displays a picture of the USB cable and an upward arrow pointing to an ITunes symbol. It won't allow me to go to the homepage. Have i done something wrong????? Help

    It needs to be restored.  The only way to do that is to connect it to iTunes and restore as new.

  • Brand new iPod touch won't sync:

    My girlfriend got a 8GB iPod touch for Christmas. I just plugged it into her Vaio (Windows 7) laptop to sync her iTunes (which is the latest version). The first time it froze some 4 songs into the sync. The whole computer was frozen & I had to force it to restart. Long story short, I went through this process numerous times, each time doing a complete reset on her iPod & starting from fresh every time on the iTunes sync. However, every single time, it freezes at a certain point of the sync process.
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    I'm getting the same problem. I thought it was something that went wrong during downloading, so I was going to try and re-download the songs. I don't know if that'll work though.

  • Brand new iPod touch won't connect with iTunes

    Hi,
    I have just been given an iPod Touch (32 gb) and am trying to get it to work.
    I started by down loading a new copy of iTunes (there was an old version on my computer) and installing it. I plugged in the iPod and for a few seconds it displayed the apple logo. Then a symbol showing a usb cable with an arrow pointing to a iTunes logo appeared. The computer detects the iPod, but iTunes doesn't. I have not been able to progress past this screen. Initally, I thought that it might not have charged, so I left it plugged in for a few hours. I contacted Apple, and on their instructions, I've tried turning it off and doing a restore. I've also removed iTunes and then reinstalled it. I've tested my setup on an old iPod (iTunes detects it fine) and another iPod Touch (iTunes doesn't detect it). When the iPod Touch is connected to a Mac, it works fine.
    My computer uses Windows XP and is about six years old.
    Does anybody have an idea for something else I can try? Thank you in advance.

    Try removing your Security Software(nortons,Zone alarm,Mcaffe etc)or at least turning it off and reboot, then delete the driver installed for your i-pod and reinstall the driver, then reinstall your Security System.Hope that helps it worked for me!!!!

  • When trying to install apps on my brand new iPod touch it says cannot connect to iTunes store and won't download the app. Help?

    When I try to download/install an app on my two day old iPod touch a message pops up saying cant connect to iTunes store and it won't download the app. Please help!!!

    Try:
    Can't connect to the iTunes Store

  • Brand new iPod Touch, won't charge!

    Hi there,
    Have posted this under another topic but hope to get some more exposure here.
    Just as a disclaimer, I work for a retail store in New Zealand. Have taken a returned iPod touch home to try and fix, but am stuck! This iPod still belongs to my employer however, needs to be restored to a re-sellable condition.
    Basically, the iPod touch will not charge. It is forever stuck on the 'no charge' screen with the red battery symbol and the lightning bolt at the bottom. This is when it is plugged in (have plugged it in to a PC, my Mac and wall charger). When not plugged in, same symbols appear except with a plug symbol, pointing to the lightning bolt.
    When plugged in, the iPod doesn't show up in iTunes or Disk Utility, same on the HP PC laptop I also tried it on.
    I put the iPod into DFU mode and restored it to the latest firmware with iTunes on my Mac. However, once the iPod has finished restoring, iTunes tells me it will show up after rebooting but once the countdown has finished, the same stupid 'no charge' symbols appear.
    By the way, this iPod has been left charging on two different wall chargers overnight, I have tried restoring it several times and still to no avail.
    Any help would be greatly appreciated!! I am totally stumped.
    Cheers!

    Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
    Hope this helps!!

  • IPod touch won't stay connected

    I just recieved my uncle's old iPod touch wich is in perfectly good condition. I try to sync it to my computer but it only stays connected for about a second. I tried resetting the whole system, but it did not help at all. I hear the little noist and the battery shows the lightning bolt but only for about a half second. It is not even enough for the computer to recognize it. I have tried two different USB cables and my olf iPod nano worked just fine. Any suggestions? Please help. Thanks a ton!

    You do have iTunes installed on your computer, correct?
    If you do and are having this problem, see this article for help: http://support.apple.com/kb/TS1567

  • Brand new ipod touch won't sync. windows uses MTP driver, not ipod driver.

    The apple usb driver is installed correctly, but under the portable devices in the device manager it shows ipod touch, but when you check the driver it using the microsoft MTP driver, the driver is dated 2006 and the manufacturer is microsoft. I can't locate the ipod driver to manually update. and i have reinstalled iTunes 3 times and reset 3 times. it still won't recognize my ipod. what do i do?

    This Apple article may help:
    http://support.apple.com/kb/TS1538

  • Brand new Ipod touch won't connect

    Just out of the box, I get the Plug-it-into-itunes icon. But nothing happens when I plug it in. No connection.

    You have the latest version of iTunes installed? Your OS meets spec (10.4.10, I believe)?

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