Brand new iPod will not fully sync with iTunes

Howdy! My issue seems to be similar to the other thread "new 5G iPOd formatted for windows, no Movies tab????"
I purchased a new 30GB iPod yesterday and plugged it into my iTunes (7.0.2). After naming the iPod I set it to upload all my iTunes content to the iPod. Then the registration process comes up. Once I tried to complete it I got an error saying that the iTunes Store was having a problem and I should try again later. So, I waited until the upload was done and checked my iPod. None of my videos, audiobooks or any purchased content had been uploaded.
Having only owned a first generation iPod I was ignorant of what I should see in my iTunes window with this new one. I only have four tabs: Summary, Music, Podcasts and Contacts. On my Summary page the "Update" and "Restore" buttons are grayed out and the Software Version and Serial Number display as n/a. AND it was formatted for Windows (what's up with that?).
I went to the wife's computer and did a restore and a software upgrade (Version 1.2) and saw all these tabs that my iTunes didn't have! I was elated! Plug it back into my computer and I still have the same problem, nothing has changed. At least now I'm past the registration problem as I completed that on the wife's computer. When I try to manually move purchased content to the new iPod I get an error saying my software needs to be upgraded.
So, I believe that iTunes is confusing my new iPod with the old one. But, at least on the old one I was able to upload purchased content, if not video and photos. I did name them differently, so there shouldn't be any confusion there. One thing I find odd is that my old 5GB iPod has software version 1.5 where my new 30GB iPod has version 1.2. This must be the root of the problem.
Any information would be helpful. Thanks!

Having only owned a first generation iPod I was ignorant of what I should see in my iTunes window with this new one. I only have four tabs: Summary, Music, Podcasts and Contacts. On my Summary page the "Update" and "Restore" buttons are grayed out and the Software Version and Serial Number display as n/a. AND it was formatted for Windows (what's up with that?).
that sounds like the ipoddriver.kext has gone skunky on the Mac. see:
iTunes 7 for Mac: Restore option is not available
iTunes: No Photos or Videos tab in the iPod preferences pane in Mac OS X
iPod does not appear in iPod Updater or iTunes in Mac OS X

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