Brand new Itouch has totally stopped working...??? is it the battery or is there a freeze/lock button that was activated?

Brand new Itouch has just stopped working.....no response...battery seemed to be fully charged and then my daughter hit the button to shut the screen off..now no response whatsoever.....???

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't help, try a Restore. From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more but let's take it in small bites.
Also, read this.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

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TS1559 The wifi just stopped working outside of the house. Now it's basically a calculator that I carry around with me.

The wifi just stopped working outside of the house. Now it's basically a calculator that I carry around with me.

That's nice. Hopefully you'll have some mathematical problems for which to use your calculator.
Meantime, did you have a support issue?

My Bluetooth Mighty Mouse has totally stopped working

I have a bluetooth Mighty Mouse that seems to have stopped working. I was using it on a trip over in Guam. Then I came back to the states and it was in my suitcase/unused for several weeks with the batteries in it. Now that we have moved into an apartment, I would like to start using it again. But when I turn it on by sliding the little slider switch on the bottom, the little green light doesn't blink any more and it doesn't seem to be recognized by my computer. I have tried it with recharged batteries and other batteries, but no luck. Does anyone have a suggestion for me? I would really like to get this thing working without having to buy a new mouse. I have noticed that there is a little white tab just above where the batteries go. When the back cover is on, it appears that the slider switch somehow pushes on this little white tab. But with the cover off, this little white tab has some play in it (up and down) and can rattle around. Could there be something under this tab that is stuck down? Any advice would be appreciate! Thanks!

Hello ba:
No light=no power to the device.
If you happen to be near an Apple store, take the mouse in and have them try it on one of their systems. I do not think there would be any charge for that.
Barry

Brand new ipod touch suddenly stopped working. please help!

I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!

That sounds like a mechanical problem. You might want to insert and remove the headphone plug several times and see if it fixed the issue. If it does not, call Apple. 800-275-2273 in the U.S.A. and I think Canada.

Please Help.. HP Pavilion DV6 Notebook has totally stopped working

Hi
If anyone can help me I would be grateful. My computer just stopped working today and left me with a blank screen, when I try to turn on I just get the HP logo. I have run a hard disk and memory test and they both came back OK.
I have my life on here and when I took it to the Geek Squad they said it was probably the hard drive and wanted tons of money to TRY and fix it.
I have a blank black/blue page, I have removed the battery and tried a hard start, I replaced the battery, I do have a flashing caps lock light and my mouse pad is illuminated.
I don't know what to do next and have my life on this computer including many family photos that cannot be replaced.
Any help or ideas would be gratefully received
Thanks

Hello Nikki7,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Since you are facing a Boot issue on your HP Pavilion DV6 Notebook PC, please click on the web links given below should be able to help you to resolve the issue on your unit.
HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
HP Notebook PCs - Blank Screen LED Error Codes
HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
* Click on "Purple Thumbs up" button to the left side of my post to say thanks!
Regards
Ahmed

Brand new IPOD touch does not work w Bose speaker docking station is there anything that needs to be done?. The Nano that I have works fine.

My new Ipod touch is not working with my Bose Speaker docking station. My Nano works fine.
Any reasons for this?

Does Bose say it will work with your model iPod and iOS?
Does it appear that the iPod fully seating in the dock?

I had a brand new Mac book pro one month old and the hard drive died. Right before it died I was down loading pictures off a memory card and now they aren't on my memory card! They are wedding pictures I took for a friend and irreplaceable! Please help!!

I had a one month old Mac book pro and the hard drive fried! I was down loading a friends wedding pictures when it stopped working and started heating up. I plugged it in and turned it off as it was making a clicking noise. When I turned it back on the was a grey box with a question mark and nothing else. When I took my memory card out the pictures were gone. I took it back to best buy where I bought it and they said it was dead, needed a new hard drive and all my info is lost! Is there any way to get back those irreplaceable wedding pictures?

There are some data recovery programs (software). I would look into that for the images on the card. When files are deleted, the files are still there, just the headers are removed. That being said, a format of the card or new files written to the card can overwrite deleted files.
The physical hard drive could be thousands of dollars to forensically save, with no guarantee.

I just got a new ipad air, and it's tell me to connect to a network...I've chosen my network at home...it's asking for a password, and I've put the password in, but there isn't a button that allows me to hit enter and accept the password.

I just got a new ipad air...it's telling me to connect to a network...I've chosen my home network, which requires a password...I put the password in, but there is no button to press to accept the password. Can someone help me get past this roadblock?

You need 8 characters or more to connect.

My wifi on my imac has suddenly stopped working I have the wifi exclamation mark when I try to log into my network it shows a strong signal but no joy. My macbook and iphone work fine

WWifi exclamation mark had suddenly appeared on my imac. I have rebooted imac and router

When you see an exclamation point in the Wi-Fi menu, first turn Wi-Fi off and back on. If it still fails to connect, then from the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, restart the computer and try again. If there's no change, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
If there's still no connection, and if you have control of the router, compare its settings to Apple's recommendations. Some third-party routers may be incompatible in 802.11b/g/n radio mode. Try setting the mode to 802.11n only.

HT1212 After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub. I have tried everything I can think of to get it working again but to no avail. My desktop computer still works through the same hub

After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub although my desktop computer still connects. I have tried everything I can think of, including suggestions off Google/You Tube but nothing makes any difference. Any ideas. Surely it is not fit for the scrap heap after two years, but is clearly no use as it is.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Dictation on my new iMac has stopped working on both the internal

Dictation on my new iMac has stopped working on both the internal & external microphones. Any suggestions?

Does the onscreen microphone come up but it doesn't convert speech to text? Or does the onscreen microphone not appear at all?
In System Preferences > Dictation & Speech > Dictation, is the microphone set to "Automatic"? You might try setting it to "Internal microphone" to see if it works.
Have you tried restarting the iMac?

I just brought my MacPro in for service and they replaced my hard drive. However, now my disc drive has suddenly stopped working! Is there anything I can do to fix this without having to take it back in for service, again!?

The nearest service center is 2 hours from my house and my computer isn't under warranty anymore, so I need alternative options. I'm just frustrated that my disc drive was totally fine until AFTER I took it in for service. I just paid a lot of money for a new hard drive from the apple store and now my disc drive has suddenly stopped working correctly. I tried with multiple CD's and DVD's...loading a disc, but my computer would just make a weird loading noise and then eject the discs. Now it has started fighting taking the disc, so I have stopped trying. Is there anyway to fix this problem without taking it in for service again and paying another boat load of money?
Thanks in advance for your help!

ShelbyMackenzieLynne,
when you say that your disc drive is damaged, do you mean your MacBook Pro’s hard disk drive, or do you mean its SuperDrive (the CD/DVD drive)?
When you’d updated your MacBook Pro to Mavericks, did the installation succeed, and subsequently freeze up? Or did it freeze up during the Mavericks installation?
Which version of OS X was installed on your MacBook Pro before you’d installed Mavericks?
Are you currently able to boot into the Mavericks recovery partition? To see if you can do so, hold down a Command key and the R key while starting up your MacBook Pro.

How can I avoid this message and the crash that follows? -"the program has unexpectedly stopped working and will close"

I am working on some books that I have had no problem creating in Indesign and this week, I was doing something and got an error message and had the program crash while I was working on something and lose my unsaved work. It happens all of a sudden and has been frustrating. Thought it was an installation issue, but this also happens on the newest version of CS6.
The original files (“books”) were created in CS4.
What I’m doing is copying a template for the appendix that was established in the first book into all subsequent books.
Here is the process that I used on CS4 for the first 10 books –
1.       open a file that already has the completed new appendix.
2.       Open a file that needs the new appendix
3.       Select the appendix pages from the pages menu in the completed file and “move” them to the new file.
4.       Voila!
When I started using CS5 this worked for one book. Now the last book is giving me an error message during step 3. So, I select the pages I want to move and click “move” and then I get a message that says “the program has unexpectedly stopped working and will close”. This is the same message I got with CS6.

Same problem here. Firefox keeps freezing, sometimes for 5 minutes, then either starts working again really slowly or I get the plug-in error crash. This last time I copied what windows said about the error. This is the info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 1.9.2.3814
Application Timestamp: 4c12b3be
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 00048b02
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: ca4b
Additional Information 2: 0db6cc4f646c2246ddf8a462e3add7af
Additional Information 3: 5b21
Additional Information 4: e5b7e758762c24b02e09abea0b4585f4
Don't know what it means or if it will help solve the issue, but thought I would share it.
All I know is that I am about to do something I never thought I would, switch to Chrome.

My 12 year old Canoscan 8800f has suddenly stopped working.

My 12 year old Canoscan 8800f has suddenly stopped working. When I press the power button a light comes on inside, but after a bit of whiring it goes out and the scanner switches off. Is there a solution or should I buy a new scanner?
Solved!
Go to Solution.

I would still get a new one. They aren't too expensive and they have added a lot of features such as LED bulbs and instant on.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

My new iPhone randomly just stopped working and will not turn on what should i do?

My new iPhone randomly just stopped working and will not turn on what should i do?

thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!

Brand new Itouch has totally stopped working...??? is it the battery or is there a freeze/lock button that was activated?

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