BRAND New laptop, battery not charging, please help me

Hi, I received my macbook today, and the battery is not charging. When my battery was still charged, I could use my macbook. The led on the charger was green. When it got to 0%, the laptop continued to work. So, I removed the charger (brillant idea) and it stop. Now, I can't start my laptop, and the led is yellow. The battery can't charge more than one "square" (which I can see on the battery itself). When I try to boot, I get the starting white screen, but then it shut down.
What should I do?
Message was edited by: mguillemette

I forgot to tell...
I tried to remove the battery, push the power button for 5 sec, and then restart, but without success.
After 15 minutes of "charging" (while the laptop is off), the led turns from yellow to green.
Message was edited by: mguillemette

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Vegas Superstar wrote:
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Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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[SOLVED] Brand new laptop, battery charges to 95% max (?)

I've seen this widely on a simple google search for "last full capacity",
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koko@TravelMate ~ $ acpi -biatc
Battery 0: Charging, 100%, until charged
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Cooling 1: intel_powerclamp no state information available
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it won't go higher than that.
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my previous netbook always charged to 100% or even a bit more than the design capacity...
Last edited by kokoko3k (2014-05-10 13:31:54)

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http://www.empirerc.com/liposafety.htm
http://www.rcpro.org/net/ThreadView.aspx?threadid=260
http://magazine.sfpe.org/content/lithiu … ry-hazards
http://www.datasheetdir.com/BQ29400+download
http://batteryuniversity.com/learn/arti … _batteries
http://www.batteryuniversity.com/learn/ … ith_li_ion
Last edited by ewaller (2014-05-09 03:00:19)

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Message was edited by: kmtowel

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BRAND New laptop, battery not charging, please help me

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