Brand new laptop not turning on.

Just bought it. Took it out of the box and plastic all of 5 minutes ago, plugged it in and it doesn't turn on.
No charge light, nothing.
Very annoyed.

First off, verify that the AC outlet you plugged it into is working by plugging somethine else into it that is known to work.
Unplug it, take the battery out, then hold the power button down for 30 seconds. Now replace the battery, plug it back in, and see if it powers up. If it doesn't let it sit on the charger for about 30 minutes or so and try again. If that doesn't work, repeat the process but this time only try it on battery power.
If it still doesn't power up I suggest you return it to place of purchase and exchange if for one that works.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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Brand new laptop not working

I recently purchased a brand new Toshiba Satellite L500-1XC because my old Acer's processor was insufficient for my needs while the new Satellite L500-1XC has a Intel Core processor. I have some issues which are:
- the touch pad does not work.
- upon joining this website and looking for product support for this particular model Toshiba, I was met with the error message: "the model L500-1XC does not exist".
I noticed the touch pad issue during the initial start up and installation of the operating system but thought it would work properly once everything had been installed. We could not proceed and tried plugging in an external mouse just to complete the initial set up, which immediately worked. The touch pad however, still does not.
With regard to the model, can anyone tell me whether the Toshiba Satellite L500-1XC ever existed? There are no specs on the computer, bar the serial number etc on the underside, is this normal for new laptops these days?

Satellite L500-1XC
"the model L500-1XC does not exist".
can anyone tell me whether the Toshiba Satellite L500-1XC ever existed?
It's a European model and this is the US site. Click on the link above for your model's specs.
Try reinstalling the touchpad driver.
Synaptics Touch Pad Driver for Windows 7 - 64 Bit, 14.0.11.0, 05/03/10
tpdrv-20100121091338.zip
-Jerry

Camera not working on brand new laptop

Camera is not working on brand new laptop.

You do it manually by launching FaceTime and ensuring that FaceTime > Preferences... show that FaceTime is turned "ON".

My Lenovo says that power adapter is not supported on brand new laptop

Hi, I bought new Lenovo laptop two weeks ago (Lenovo Y50-70) and everything worked fine up until this morning. When i turned it on baterry icon showed that laptop was not pluged in, so i checked if everything is connected properly. Next thing a pop-up appeared saying ''Adapter is not supported''. I am sending you a screenshot. I searched the problem on internet but were not able to find anything that relates to my problem. Also i tryed calling technical support but they were not able to respond to my problem. I am reminding that this is a brand new laptop with guarantee list and everything. Please help i will be awaiting for your responseThank you

Same here. I just got off a phone for my G50-70 laptop( bought from Newegg.com . It is a new laptop with warranty.
I am getting frustrated as they have sent the replacement charger twice and it did not solve the problem. After that, they got on a session remotely to connect on my laptop. One hour and they still could not fix it.
They said that they will send the laptop to their technicians but they did not say anything about what if they could not solve this problem.
A 600 USd dollar laptop and they cannot even get this fixed. I have ths problem for the last 6 months on this laptop.
Any luck anyone?

My flashdrive only works on one of the usb port. the other usb works with my iphone charger, but not my usb. any suggestions? should i take it in? its a brand new laptop.

My flashdrive only works on one of the usb port. it will not work on the other usb port. however, the other usb works with my iphone charger.
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Reset the SMC and PRAM
SMC Reset:
Shut down the MacBook Pro.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
PRAM:
Shut down the MacBook Pro.
Locate the following keys on the keyboard: Command, Option, P, and R.
Turn on the computer.
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I just got a brand new laptop and I can't seem to put music onto my iPhone - help?

I just got a brand new laptop and I can't seem to put music onto my iPhone - help? I'd really rather not completely empty my iPhone in order to have it agree with this new laptop. How do I get them to talk to one another and let me put my music on my iPhone?

The iPhone will only Sync to One iTunes Library at a time.
KlBlair wrote:
I just got a brand new laptop ...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141

Clicking noises on brand new laptop.

Hi, I bought a HP Pavilion 15-e 013sa on Monday from Curry's and when home I noticed it was making quiet clicking noises on the left (or middle). I took it back to the shop and was given a new one to pick up today. Got it home and it's making the same noise.
Is this common of this model? It's really getting to me now and I have a horrible feeling when given a replacement it will do the same.
Thanks.

I've never heard a laptop make this particular noise which is why I am worried.
And yes, hard to check without hearing the noise, it's just a low tapping/clicking that sounds like it's coming from the left but when you turn the laptop it's the middle.
It doesn't sound like a noise a brand new laptop should be making.
Thanks for the reply, I'm going to take it back in tomorrow and get one of their tech guys to check it.

Hi I just lost my brand new laptop in a taxi. Can it be tracked? Thanks.

Hi I just lost my brand new laptop in a taxi. Can it be tracked? Thanks.

"...I just lost my brand new laptop in a taxi..."
left not lost. Happens all the time. I found an iPhone once in a taxi and someone once someone left one in Starbucks. Those returns were easy. I would follow steve369's advice, call the taxi company and hope for the best. Good luck. Next time when in a taxi or limo maintain the bag strap across your body.

Is there any way to transfer an entire library from an ipod to a new laptop (not just the purchases)?

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See Recover your iTunes library from your iPod or iOS device.
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Re: Screen full of finger prints on brand new laptop

Hi
I bought a brand new laptop from a well known store when I opened it the screen was full of finger prints so I exchanged it for the same model and that 1 was the same and looked like it had been wiped with a damp cloth and 1 else had this problem is it the stores fault or Toshibas fault.
Thanks

Thanks for reply.
I have had 3 of these laptops now as the first one developed a fault but it was sealed and the adaptor and plug were sealed in a plastic bag, the second 1 was sealed but the plug and adaptor wasnt in a bag, and was also in a different box than the first 1.
Now the 3rd one is in the same box as the first it was sealed but the plug and adaptor wasnt, at the moment I have a complaint with the store were I bought it because even though they were sealed.
I feel that the 2nd and 3rd had already had a system restore but have been told they were new so I dont know whos at fault the store or Toshiba.
I dont think I should have to clean a brand new screen it might sound like nothing to some people, but I bought new and expect new

I have a macmini on order, I wonder if I can pair the wireless apple keyboard and magic touchpad without using any other input devices, especially, since everything is brand new and not yet paired.

I have a macmini on order, I wonder if I can pair the wireless apple keyboard and magic touchpad without using any other input devices, especially, since everything is brand new and not yet paired.

You may just want to save yourself any possible issues
by just hooking up a wired keyboard and mouse on first
start up. Any USB keyboard and mouse should work.
There have been many that have had problems on first boot
using the Bluetooth devices.

I purchased a DVD format of Light Room 5 forgetting my brand new laptop doesn't have a dvd drive

I purchased a DVD format of Light Room 5 forgetting my brand new laptop doesn't have a dvd drive. Any ideas how I can install it?

Download the trial version from the Adobe website.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom
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Laggy touchpad on brand new laptop

Hi everyone. I got a new HP Stream 13inch touch screen laptop just yesterday. I realized today that the touchpad (I don't have a wireless mouse of any kind) has been a little slow and laggy. It hasn't frozen up or anything, it's just laggy. Sometimes it will shift in another direction the second I stop using it. It's kinda annoying me and also worrying me, since it's a brand new laptop. Earlier today, I noticed it was doing this, and I restarted my laptop. After that, it was working just fine and I thought it was just one of those glitchy things that happen randomly. But it's happening again right now and Idk what to do. I don't want to have to restart my laptop every single time. Please help! This is my 3rd laptop already and I don't want something bad to happen to this one, too.

We are unfamiliar with Powerbooks in this G4 Tower
forum.
Please post in the correct Powerbook Forum.
Cheers!
DALE
Nevermind.
Tabcon

Brand new laptop: Incredibly slow and laggy.

Hi,
My mum received a brand new laptop on Saturday (this exact laptop) it hasnt been overly used as yet but the laptop seems very VERY slow. Browsers take a good while to open, sites like Facebook take ages to load - Farmville 2 for example takes an age to load and even when it does its very laggy.
Why is this band new laptop so slow? Nothing has been installed on it other than Firefox and the spec of the laptop seems pretty reasonable. Windows 8 is horrible but thats another issue.
Can anyone help or give any advice?

Do you open farmville from the laptop or from the internet? Have you checked the speed of your LAN or wireless?
Which are you using wireless or LAN NIC?
When you open application on the laptop is it slow?
Trying to determine if it is the connectivity is slow or if it is your laptop.
Also what version of AMD Catalyst are you using?
Here are some things you can do to make sure you are fully updated.
Make sure you have the most current .NET Framework 4.0
Make sure you have the most current DirectX 11.2
Make sure all of the other Microsoft Updates are complete as well. Missing Updates can cause issues.
Uninstall the AMD Catalyst you have now, before installing the Beta version.
I know most are trying to use the AMD Catalyst 13.9, which is used Windows 8 64-bit.
The AMD Catalyst 13.11 Beta9.2 Driver can be downloaded from either of these two links:
AMD Catalyst™ 13.11 Beta9.2 for Windows®
AMD Mobility Catalyst 13.11 Beta9.2 for Windows
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

I own CS4 . It is registered with Adobe covering both my desktop and laptop. I have a brand new laptop . How do I put it on my new and remove it from my old ?

I own CS4 . It is registered with Adobe covering both my desktop and laptop. I have a brand new laptop . How do I put it on my new and remove it from my old ?

On the old laptop, under Help, choose deactivate.
Install on the new machine, and enter the serial number to activate.

Brand new laptop not turning on.

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