Brand new laserjet pro 400 only prints about 1" down the left side of the page
I just unboxed a brand new Laserjet Pro 400 for a teacher, and upon running a test print, the printer only prints about 1" of the text down the left side of the page. The text fades to white, and the entire remainder of the page is blank! I re-seated the toner cardtridges, ran the cleaning program, and am still getting the same results! Any suggestions? A scan of the page is attached. It came out this way after each solution that I tried!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
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This question was solved.
View Solution.Hello ayligcjdesign,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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