Brand New MacB Air and i haven't been able to get passed the format which has had to be done twice because, I have a French Numeric Keyboard and Language in English. The minute I type in my password, the keyboard gives me letters that i did NOT type.

Question

I live in Switzerland and can only buy a Mac Air with a French or German keyboard, no chance to buy an English keyboard Mac here,.  When setting up  I chose the French numerique keyboard, although there are two choices French or French numerique.  I put in my language as English.  When all was set up I came to the start page and had to put in my password, by the grace of g....I just happened to see the first letter I typed before it turned into a dot.  My password which was supposed to start with the number 2 showed a french e with accent before it quikly became a dot.
  Because of the dot system, this meant that I had no clue what the keyboard was typing as my password ...........and true enough my password was not accepted despite my trying all combinations.  I have had to reformat twice now thanks to Apple Chat and both times my password was not accepted.  I am in the process of formatting it again, this time on my own.  If the Start page does not accept my password again this can only mean that the Mac left the factory with faults.  I could not be more disappointed with the money spent and the time and trouble that Apple Chat and I have spent in trying to correct a brand new out of the box Mac.  I have a cheap Toshiba laptop also with a french keyboard and english language which gave me no trouble at all.  I am not impressed with the so called King of computers!  First of all the dot system is daft.  People want to be able to see and confirm their passwords before they are set for good.  Second,  this problem is going to give me a lot of grief.  Switzerland business is not renowned for its after sales service or the time it takes to do repairs.  When I had an issue with my Vaio laptop which was still under warranty, they kindly picked it up from my house, repaired and promptly returned it.  How's that for good proper service.

Answer 1

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue