Brand new macbook air won't connect to my wi-fi

Was really looking forward to no more Vista but have had to go back to the old laptop to ask this question.
I switched on the Macbook Air, followed the setup and waited for it to detect our wi-fi.  I selected it and entered the password but it cannot connect, and doesn't give a reason.  I tried several times and even disconnected my old laptop and reconnected to prove I was using the right password.
Our router is a Belkin_N1 and there's no setting on the MacBook to configure it, other than the password.  I've obviously done all the usual things like switching off and on again, making sure the right case was selected.
I've been Windows up till now but was expecting the Macbook Air to be as slick as my iphone.  Have I made a bad mistake, and how do I get some support for this issue?>

Thanks Xandris.  That was one of many steps we tried, and we're still offline
We spent 2 hours on the phone with Apple yesterday and there are still no resolutions.  We think they secretly believe our router is faulty or we are putting in the password incorrectly. 
Last week we added a Canon printer to the network and after our call with Apple yesterday we gave up on the Macbook and set up our new Samsung TV, which also connected to the Router without problem  While on the call I deleted the router from the list in my iphone and reestablished it successfully.  The problem must rest with the macbook
Our next steps are to take it to our Apple solutions centre later today.  If they can't fix it we can get a new Macbook.
I'd booked out large chunks of my weekend to play with my new toy and get it up to speed with my life, so I'm feeling slightly deflated at the moment

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    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
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    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.DspFuncLib          2.3.5fc12
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    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.1.2f9
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleHDAController          2.3.5fc12
    com.apple.iokit.IOHDAFamily          2.3.5fc12
    com.apple.driver.AppleGraphicsControl          3.2.13
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginFamily          5.3.0d47
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleUSBHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBMergeNub          5.5.0
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.1.8
    com.apple.iokit.IOUSBUserClient          5.5.0
    com.apple.iokit.IO80211Family          510.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookAir5,1, BootROM MBA51.00EF.B02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.4f17
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
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    Mon Jan 21 12:57:14 2013
    panic(cpu 0 caller 0xffffff8022ab7e75): Kernel trap at 0xffffff7fa3fe8412, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffffffe4316dbf, CR3: 0x000000002449d000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000046, RBX: 0xffffff80376fd000, RCX: 0x0000000000000040, RDX: 0xffffff8035b4db80
    RSP: 0xffffff8111e93e60, RBP: 0xffffff8111e93e80, RSI: 0x000000000000145e, RDI: 0xffffff8036391600
    R8:  0xffffff802307ded0, R9:  0xffffff80341bd6e8, R10: 0xffffff80230bdc20, R11: 0xffffff802307de88
    R12: 0x0000000035b2f641, R13: 0xffffff8035b46d80, R14: 0x0000000000000008, R15: 0xffffff8036044000
    RFL: 0x0000000000010206, RIP: 0xffffff7fa3fe8412, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffffffe4316dbf, Error code: 0x0000000000000002, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8111e93b00 : 0xffffff8022a1d626
    0xffffff8111e93b70 : 0xffffff8022ab7e75
    0xffffff8111e93d40 : 0xffffff8022acd3bd
    0xffffff8111e93d60 : 0xffffff7fa3fe8412
    0xffffff8111e93e80 : 0xffffff7fa4000635
    0xffffff8111e93f00 : 0xffffff7fa3fea780
    0xffffff8111e93f20 : 0xffffff8022e4928a
    0xffffff8111e93f60 : 0xffffff8022a3dcde
    0xffffff8111e93fb0 : 0xffffff8022ab2957
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4331(612.20.15)[6AE73EF5-05CC-3FC4-8D4F-1506DFE72D 0B]@0xffffff7fa3fba000->0xffffff7fa41b2fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[7EECA562-F708-37FF-9757-CA9C98939903]@0xffff ff7fa3044000
                dependency: com.apple.iokit.IO80211Family(510.4)[3846178D-C705-39A8-8685-480C05F7BBE0]@0xff ffff7fa3f54000
                dependency: com.apple.iokit.IONetworkingFamily(3.0)[FE3163C6-2874-3843-A96F-5DB796ED27CA]@0 xffffff7fa3f29000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3103
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
    Kernel UUID: XXXXXXXXXXXXX
    Kernel slide:     0x0000000022800000
    Kernel text base: 0xffffff8022a00000
    System model name: MacBookAir5,1 (Mac-XXXXXXXXXXXXX)
    System uptime in nanoseconds: 12893828679492
    last loaded kext at 480561254058: com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5 (addr 0xffffff7fa44a6000, size 106496)
    last unloaded kext at 766593838911: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fa3ec7000, size 57344)
    loaded kexts:
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AGPM          100.12.81
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.iokit.IOBluetoothSerialManager          4.1.2f9
    com.apple.driver.AppleMikeyDriver          2.3.5fc12
    com.apple.driver.AppleHDA          2.3.5fc12
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleIntelHD4000Graphics          8.0.6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AirPort.Brcm4331          612.20.15
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelFramebufferCapri          8.0.6
    com.apple.driver.ApplePolicyControl          3.2.13
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.0
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBXHCI          1.5.1
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.5fc12
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.2f9
    com.apple.iokit.IO80211Family          510.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d47
    com.apple.driver.AppleHDAController          2.3.5fc12
    com.apple.iokit.IOHDAFamily          2.3.5fc12
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.driver.AppleGraphicsControl          3.2.13
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleUSBHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBMergeNub          5.5.0
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.1.8
    com.apple.iokit.IOUSBUserClient          5.5.0
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0

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