Brand new macbook battery won't charge
Hello!
I bought a new battery for My Macbook Pro 15 Early 2011 (unibody)
The controller sees the battery, it discharges when power supply disconnected, but it does not charge when MagicSafe is plug in.
Green light is always green, controller dont swithch to charge battary.
How to fix it?
I am already tried:
— Disconnect and reconnect battery
— Hold on button for 5 seconds when the battery and power supply disconnected
— Make SMC reset
— Make PRAM и NVRAM reset
The battery bought in the official service center in Bangkok. Now I left Thailand and can not change battery.
Here are the details about battery
Battery Information:
Model Information:
Serial Number: D8*********LAQ
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 2685
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 6953
Health Information:
Cycle Count: 0
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11364
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number:
Charging: No
<Edited by Host>
That makes things difficult. You can use your MBP as a 'desktop' with it connected with the power adapter but the performance will be degraded when the battery is totally discharged. The only other option that I can think of is shipping it to an Apple repair location.
Ciao.
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hi,
Can you try turning on the system without the AC plugged in see if that'll work.
If it does not turn on I suggest you check this international Warranty Hotline numbers.
Country or Region
Contact
Croatia
+385 (01) 6403 868
Macedonia
00389 2 55 11 231
Belarus
+77273231427 (Standard Charges Apply)
Belgium
+32 27007377
Bosnia & Herzegovina
38733563170
Bulgaria
02 491 7915 (Standard Charges Apply)
Canada
1-877-4 Lenovo (1-877-453-6686)
China
400-810-8888 for Notebook
800-810-8888 for Desktop
Cyprus
022-030649 (Standard Charges Apply)
Czech Republic
800-555-870
Denmark
+45 89881536
Finland
+358 80094439
France
+33 243166035
Germany
01805-366-869
Greece
21-11984507 (Standard Charges Apply)
Hong Kong
(852) 3071-3561
Hungary
0680-98-7425
Israel
1809258990
Kazakhstan
+77273231427 (Standard Charges Apply)
Korea
080-513-0880 (Toll Free)
0234834817 (Standard Charges Apply)
Macau
0800 807
Malaysia
1-800-22-0116
Netherlands
0900-654-654-0
Norway
+47 81000017
Philippines
180089086389 (Domestic Toll Free)
180014410659 (International Toll Free)
(Only those purchased in Singapore
Malaysia
Thailand and Indonesia are serviceable in Philippines)
Poland
+48 22 295 49 50 (Standard Charges Apply)
Romania
0800 896 670 (Toll Free)
0372723004 (Standard Charges Apply)
Russian Federation
+7-499-705-6204
(Standard Charges Apply)
Serbia
+381-21-489-1533 (Novi Sad)
+381-11-3093-111 (Belgrade)
Singapore
18008185219
Slovakia
0850 232 406 (Standard Charges Apply)
Slovenia
0038 615202768
South Africa
0800 202 864
Spain
+34 902570921
Switzerland
0848 000960
Taiwan
0800-000-702
Thailand
0018004418711 (Toll Free)
(+662) 689-6498 (Standard Charges Apply)
Turkey
0212 7055461
Ukraine
044 362 42 81 (Standard Charges Apply)
United Kingdom
0844 2491112
United States
1 877 453 6686
Uzbekistan
+77273231427 (Standard Charges Apply)
Ask about their options and let them know the problem.
Regards
Solid Cruver
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