Brand New Macbook Being Slow and Loud

Every time I start up my macbook pro it runs really slow and the fan is really loud. When I looked in the activity monitor it said kernel_task is using up 300 % of the CPU. What is kernel_task and is there a way to slow it down?

Is this BRAND NEW Mac? Or one you are calling Brand New (Big difference).
If it is Brand New, like you bought it yesterday or a few days ago take it back and get a full refund and buy another that works correctly right out of the box.
But I suspect it is a few weeks/months old, which makes it NOT brand new. So if that is the case then you need to reset the SMC and PRAM.
Do a google search for how to do that.

Similar Messages

Brand new macbook pro slows down after I transfer files on from old computer

Hey, I just purchased a brand new Macbook Pro 3.5 GhZ Haswell processor, 500 gb of flash memory, 16 gb of RAM, OS X Mavericks, 17" retina display and while it's been great upon first booting up after I transferred over my music and books and docs from my old mac (about 150 gb worth (so I still have over 300 gb free on the new one)) I've seen a massive slow down and it's started giving me the beach ball of death which was the main reason I got a new macbook as my old one was beach balling so much it was nearly unusable. Very upset that this brand new stupidly expensive computer is already doing this. Any advice is apppreciated.

Either your RAM is no good, of poor quality, the wrong specs or it's not installed correctly or it got subjected to static electricity when you put it in.
Best Buy isn't as Mac centric, thus the quality of RAM that Mac's require may not be there.
You should have purchased from Crucial.com or Other World Computing or similar that tests the RAM to make sure it works the first time you put it in, as it costs everyone money to ship bad RAM back and forth.
I put in 16GB a couple of days ago, took five minutes and it works perfectly.
Nothing like top tier RAM for a top of the line machine, especially with all those tiny, easy to lose screws Apple uses.

Brand new MacBook Pro (Lion) and Multiple Applications are quitting unexpectedly including iCal

I have a brand new MacBook Pro and for some reason applications, in particular iCal, seem to quit unexpextedly all the time. Not sure why but I am using iCal for both iCloud and Google Apps for my business.
Anyone else having this issue or have some solutions I could try?
Thanks!

ds store is right: the machine is obviously faulty. Tell them about the card reader problem and get the machine exchanged. Don't let them fob you off with a service. I had a problem with the DVD drive, the trackpad and the card reader in the first year of my 2009 MBP and each time I let them get away with 'servicing' until the Warranty ran out, and I now have to use a cable for the camera, can only use 'tap' (not click) on the trackpad and have to use an external DVD writer.
Like you, I'd had a previous Apple laptop (2004 iBook) that could take a direct hit from a Scud missile and still function perfectly (indeed, its still going now) , so I was not as insistent as I should have been.
Apple machines are great, but every now and again you get a dud.

Brand new Macbook Pro slower than my 2006 Macbook

I bought a new Macbook Pro last month and upgraded the RAM to 4 GB and the hard drive to 500 GB. My previous Mac was a mid-2006 Macbook with 2 GB RAM.
I was expecting it to be noticeably faster than my 2006 Macbook (which is still running Tiger/10.4), but it isn't. Two things are particularly noticeable.
1) Startup time. The 2006 Macbook is 5 or 10 seconds faster starting up.
2) Safari. Safari is a couple of seconds faster loading identical websites on the 2006 Macbook. I tried updating Safari on the Macbook Pro to the new Safari 4 beta, and that is slightly faster, but still noticeably slower than on my Macbook.
I've tried running the set of Applescripts called "Maintenance" (available on the web) to do all regular maintenance tasks.
I've run software update. Everything is up to date.
Any suggestions of other things I should be checking to try to improve the speed of my Macbook Pro are much appreciated.
I find it really mystifying that performance is so noticeably worse on a brand new, much more powerful machine.
Thanks

Thanks for the replies.
In re the OS, I personally don't see many significant improvements in OS 10.5. Sure, little things here and there, but major power improvements over 10.4 that should cause startup time to be slower? I don't see it. I'm surprised in the design phase Apple's software engineers would allow longer startup time (always one of their biggest selling point over the Windows world) in return for such things as being able to hit the space bar in the finder to open a document quickly. I'm not using Time Machine, for instance, so that shouldn't be slowing down startup... or at least actually loading it in functioning mode shouldn't be slowing things down.
In re Safari, I'm doing as scientific a test as I possibly can here at home. Both computers sitting right next to each other, connected to the same network wirelessly, clicking on the same web link at exactly the same time. My 2006 Macbook is consistently faster at loading the page. Even more, it is significantly faster at loading the page to a "usable" point. For instance, if I click on the main page of the New York Times, the 2006 Macbook will load faster and will let me scroll down much earlier in the load process. On the 2009 MBP, the page shows up a few seconds slower, and it takes another few seconds more before the spinning beach ball stops and I can scroll down on the page. This is true both with Safari 3 and 4 on the MBP.
I just find it weird that a much more powerful computer, with a "new, improved" operating system and twice the amount of RAM, is noticeably more sluggish on these really basic tasks.
My next step is to go to the Apple store and try to compare mine to some other MBPs...
I have issues with some developments at Apple recently. For instance, the gen 2 iPod shuffle strikes me as a perfect design. Does it need to be smaller? Moving the controls to the headset seems really weird to me, much less convenient than the old one. I know that comment is OT, I just am starting to wonder about some decisions at Apple.
Not enough to make me complain seriously... I still vastly prefer Apple to the other options. But that sense I had for years that somebody really smart is paying attention to all these details and getting them right... that's starting to fade away for me. On the other hand, I do not have an iPhone and I think it's clear a lot of Apple's resources are going into the iPhone these days.

Brand new laptop: Incredibly slow and laggy.

Hi,
My mum received a brand new laptop on Saturday (this exact laptop) it hasnt been overly used as yet but the laptop seems very VERY slow. Browsers take a good while to open, sites like Facebook take ages to load - Farmville 2 for example takes an age to load and even when it does its very laggy.
Why is this band new laptop so slow? Nothing has been installed on it other than Firefox and the spec of the laptop seems pretty reasonable. Windows 8 is horrible but thats another issue.
Can anyone help or give any advice?

Do you open farmville from the laptop or from the internet? Have you checked the speed of your LAN or wireless?
Which are you using wireless or LAN NIC?
When you open application on the laptop is it slow?
Trying to determine if it is the connectivity is slow or if it is your laptop.
Also what version of AMD Catalyst are you using?
Here are some things you can do to make sure you are fully updated.
Make sure you have the most current .NET Framework 4.0
Make sure you have the most current DirectX 11.2
Make sure all of the other Microsoft Updates are complete as well. Missing Updates can cause issues.
Uninstall the AMD Catalyst you have now, before installing the Beta version.
I know most are trying to use the AMD Catalyst 13.9, which is used Windows 8 64-bit.
The AMD Catalyst 13.11 Beta9.2 Driver can be downloaded from either of these two links:
AMD Catalyst™ 13.11 Beta9.2 for Windows®
AMD Mobility Catalyst 13.11 Beta9.2 for Windows
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

Brand new macbook shuts down and do not need the update

I am a very new macbook user. My computer is only some weeks old and has started to shut down several times a day. It tells me to press the power buttom because it has to shut down. There is a update on the apple website that is supposed to fix problems with shutdowns but when I try to install it there is a message saying ¨your computer do not need the update¨... What should Ido? Return it to the store and ask for a new one?
Most greatful for some help
//J-A

Check this info.

Brand New MacBook Graphics Slower Than Year Older Model!

Hi,
Are the new late 2007 MacBooks supposed to have slower graphics than the previous year's models? If I try to run the new Leopard Arabesque screen saver on a 2007 MacBook with a Intel GMA X3100 graphics chip, the animation is jerky and stroboscopic. However if I try Arabesque on a year old MacBook, the animation is smooth and fluid.
Is this a fault with the particular 2007 MacBook I've tested, or are they all like this?

It's very interesting as most users never notice the difference, just those that actually push their equipment a little.
As with most issues like this I would invite you to open a ticket in the [Apple Bug Reporting System|http://bugreport.apple.com> so that Apple can add your information to their impact report and get this fixed quicker.
Hope this helps! 
David

I bought a brand new macbook, but it keeps asking me to update, but the email is "associated with another account" Help!

So I bought a brand new macbook from Amazon, and it came factory sealed (Not my first time buying a macbook, last one I bought was from Apple directly) but after I got this, I put in my apple I.D. and it told me there were updates available. I told it to go ahead and update, and it updated about half of the list, but the essential stuff (pages, notes, etc) it says "This software was installed using another Apple I.D. Please logon with that I.D. to install the software." I'm a bit baffled by this as it is a brand new mac and so I don't know why anyone else's I.D. would be logged into this mac. I'm not really worried about it though, as I don't really need to update my pages, etc, as I like what I have, but I'd love for this stupid "updates availble" popup to stop popping up every freaking day!!!
Anyone have any suggestions on finding out how to either gain access to update, or get rid of that "other" i.d. that is somehow associated with my brand new macbook?
I'm running OSX 10.9 if that is of any consequence.

Then it simply was NOT Brand New. Doesn't matter what the box looked like when you got it or if you went through the setup pages when you first turned it on. If it is registered to some other Apple ID then someone else had originally registered it and locked it to there ID.
Type in the serial number of the system into this page.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
And see when it was originally registered.
Then send it back to Amazon as Used.
LordRavenWolfe wrote:
So I bought a brand new macbook from Amazon, and it came factory sealed (Not my first time buying a macbook, last one I bought was from Apple directly) but after I got this, I put in my apple I.D. and it told me there were updates available. I told it to go ahead and update, and it updated about half of the list, but the essential stuff (pages, notes, etc) it says "This software was installed using another Apple I.D. Please logon with that I.D. to install the software." I'm a bit baffled by this as it is a brand new mac and so I don't know why anyone else's I.D. would be logged into this mac. I'm not really worried about it though, as I don't really need to update my pages, etc, as I like what I have, but I'd love for this stupid "updates availble" popup to stop popping up every freaking day!!!
Anyone have any suggestions on finding out how to either gain access to update, or get rid of that "other" i.d. that is somehow associated with my brand new macbook?
I'm running OSX 10.9 if that is of any consequence.

Just got new macbook pro (13inch) and restored all data from old mac via time machine. Now whenAudio drop out for 3-4 secs every 10 - 15 secs!! What is going on and what can I do?

Just got brand new macbook pro (13inch) and restored all data from old mac via time machine. Now when I p/back a track in logic I get audio drop out for 3-4 secs every 10 - 15 secs!! What is going on and what can I do? Its the same version of logic and all other functions seem fine!

First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server.

I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server, but this message continues to pop-up several times a day at random intervals. Is there something I'm doing wrong? Or is my computer just having a glitch? Other than that, and a mildly sticking caps lock button, it's working perfectly.
Thank you!

Alright it didn't solve it. Any other suggestions?
I haven't suggested a solution yet. I want to know whether you still get the messages while Time Machine is disabled. Do you? If so, try any or all of the solutions proposed in this thread:
There was a Problem connecting to the...: Apple Support Communities

ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

Hi all,
I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
Thanks in advance!
Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences
11. Try out your MBP and report what happened.
Roger

Brand new Macbook Pro not pairing with Apple Keyboard and mouse!

Hi all, I have a brand new Macbook Pro and an older wireless Apple Keyboard and Mouse (that were being previously used with my imac G5).
Now I want to use these for this macbook. I am finding that they are being recognised but not pairing up?
Do you need to stop the previous pairing with the imac before they will pair with the Macbook?
Or do I need to update specific software? (I would have thought it has all the necessary updates already installed).
I am running Snow leopard.
I have brand new batteries in the keyboard and mouse.
I really appreciate any helpful advice. Sorry if the answer is obvious!
Thanks

Hi there, i had a problem pairing an Apple wireless keyboard with my MacBook pro but managed to solve it.
The default passkey option in Bluetooth setup assistant is 'automatic' which will (if the MacBook can 'see' the keyboard in the first instance) then say something like 'your device may prompt you to enter the following passcode 1234 5678'
Obviously the keyboard doesn't provide any feedback - I went ahead and typed the number and hit the return key a number of times - the MacBook then displayed a 'pairing failed - you may have entered the incorrect passkey' message.
What i was doing wrong was keying only numbers - when i keyed 1234[SPACE]5678 + RETURN pairing worked.
I had thought the 'gap' in the passcode was to make it easier to read, not that it implied a space in the passcode.
Hope that helps.
Simon

Brand new macbook very very slow -- etrecheck help!

My brand new macbook pro is just annoyingly slow. lots of spinning rainbow wheel, eternally bouncing icons, uselessly slow search thing. i ran an etrecheck but have no idea what it means. i'm reluctant to go to the genius bar. this is a replacement macbook after the last one i bought required 5 trips to apple store in a month (maybe 12 hours total?) for a variety of problems. i just want this one to work at least half as well as the August 2008 macbook that it replaced... any help would be so appreciated.
Problem description:
brand new macbook is exceptionally slow… maybe a yosemite problem?
EtreCheck version: 2.1.6 (109)
Report generated January 16, 2015 at 8:50:28 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 13
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 17 days 22:48:4
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (250.45 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
12 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
15 processes killed due to memory pressure
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      15% WindowServer
      12% Google Chrome
      2% hidd
      1% coreaudiod
      1% iTunes
Top Processes by Memory: ℹ️
159 MB Google Chrome
148 MB Google Chrome Helper
116 MB Finder
77 MB iTunes
56 MB Pages
Virtual Memory Information: ℹ️
122 MB Free RAM
977 MB Active RAM
878 MB Inactive RAM
1.22 GB Wired RAM
69.81 GB Page-ins
2.00 GB Page-outs

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton

Brand New Macbook Being Slow and Loud

Similar Messages

Maybe you are looking for