Brand new macbook- cant connect to internet. Please help!

Hi everyone, brand new macbook. i connected the ethernet and its giving me all these problems and will not connect to the internet. I tried to just let it configure automatically but even that doesnt work.
I have ethernet via time warner cable btw.
please help!
thank u!

Here is how to do a power cycle or what is called a reset.
Plug in your mac to your modem
Un plug the power cord to your modem
Wait 5 seconds, then plug the power cord back in
Give a minute or so to reboot and re-config its settings
Try clicking on safari and connecting to the internet
This should work, if not use the mac internet connect wizard to try and fix the problem.
If both of those solutions do not work then post back here.

Similar Messages

Brand new macbook won't start up. Help.

I recently received a brand new macbook as a graduation gift about 3 weeks ago. All has been absolutely fine until yesterday. I checked my email in the morning, closed the macbook and left for work. When I came home, I opened the macbook and pushed the power button. The screen flashed for a split second and remained black. No start up sound. The power light is on, battery light on the bottom says it's fully charged. When it's plugged in, the charging light is orange. Otherwise, no signs of life. I have an appointment tomorrow to meet with someone at the macstore, but I'm impatient and highly stressed and wonder what the problem is and what will be done about it.
Thanks.

See if any of this helps. Troubleshooting a MacBook that won't turn on

Brand new Macbook not connecting to Belkin Router!

Hi, I am at my wits end here seriously. I've read countless posts from everywhere on people having trouble with the Macbook and it not connecting to their router.
My situation: I bought my Macbook 5 days ago, brand new. So whatever the latest versions of everything is, however it is still running Tiger, but I am waiting on Leopard in the mail.
I have a Belkin router(I'm at work so I don't have it with me to check the correct model number but it looks like it would be F5D5231-3 (it's about 3 years old). Now my Macbook recognises the router, however it will not connect. I've spent the last 4 nights on the phone to Belkin, Apple and my ISP, and I'm going to have a breakdown because no one has been any help.
Anyway, I went to a cafe last night to use their hotspot wireless internet, and I connected to their internet just fine. I have tried everything Belkin, Apple and my ISP has told me to do and nothing has worked. I had an iBook when I first got my router and it connected just fine, I didn't have airport but I had a wireless d-link USB device. Why oh why is my new Macbook causing me so much trouble?? I've wasted so much time being bounced around from one useless person to the other... I just need some help or suggestions.
Also, there is a desktop PC and two PC laptops in the same house which connect fine to the router.
Please anyone who is able to help me I will be eternally grateful. The thing is I really don't need the internet as my partner has a laptop with internet, but I want everything working. I want to have my own laptop with my own internet connection and to stop wasting time messing around with settings and everything.
Thanks for hearing my rant. Please don't hesitate to give me some advice!
Message was edited by: Host

Would the problem be that my router is 'g' and 'b' based? I notice that the new Macbooks airport are 'n" based. But even so, I'm sure the cafe I went to wasn't 'n'. If I have to buy a new router I will, but would rather not if I can get this router to work.

Brand new MacBook cant fing Wifi network

I've unpacked my new MacBook last night and plugged it in to fire up. The screen came on and the set up wizard found my wifi network which I tried to join by entering wifi password...but it just thinking about it (little times circle) and wifi networks no longer listed.

What is the wireless router?? Actual make and model.
If it is non-apple sometimes you can run into troubles.
I recommend you log back into the wireless router and set a new name.. SSID for the wireless.
Please use a name that is short, no spaces and pure alphanumeric.
Use no wireless security. See if the computer can connect.
Once you complete that exercise.. now add security.. WPA2 AES (personal on apple routers).
Use a password of say 8-10 characters pure alphanumeric mix of case and numbers.
Now try again adding that password to the MacBook.
If it fails then the wireless is not compatible.

Brand New Macbook loses connection after a few seconds causing my other products using wifi (android & iPad) to lose connection too. Very Frustrating

- Mac book is 3 days old
- The Mac book would connect for about 10 seconds with the WiFi then it would disconnect
- A prompt which states that another device is using the IP address which is in conflict with his Mac book
- Both the iPad and Android Phone lose internet connection when the Mac book attempts to access the WiFi signal of the DSL-2642B
Am really confused on why it hasnt been connecting, will connect to internet on my android phone and girlfirends iphones WiFi hotspots when i activate them but as i said the Macbook may connect to my router for a few seconds once i have unplugged and replugged my router but drops out and causes my other devices to drop out. The other Devices (Ipad and Android Phone) will connect and stay connected to my router only until i try to connect the macbook, prompting all devices to drop out.
Any help here would be GREATLY appreciated

Find a location with a faster Internet connection. The slow connection message is telling you you have a slow connection or one that's too busy.

Brand new MacMini keeps dropping wifi signal please help

Hi i have a brand new macmini which has been working perfectly fine untill today where safari seemed to be really slow sometimes not even loading searches, i checked if my wifi was connected but it changes from connected to searching for network.. My router cant be the problem because its in the same room and i have 6 other apple devices that work fine..ive searched all over for solutions and tried some but still no luck..does any one have an idea as to what i can do to resolve this annoying problem please?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

MBP will not connect to internet PLEASE HELP;)

I have a MBP that will not connect to the internet. The airport shows an ip, but shows failed for internet and server. I have another laptop, desktop, ipad 2&3, iphone and 3 ipods connected to wifi and work flawlessly. I called the ISP and spoke with them for about 2 hours and they say all settings are right, and they can even see the MBP on their end. Can someone please help me, thanks in advance.
Wanted to add, i cannot connect with ethernet either, wired directly to modem by bypassing router.

Your MacBook Pro does "see" your router, so it's either a problem with the passphrase (in this case, Ethernet shouldn't be affected, but it is), and you can bypass it by entering your passphrase again, preceded by the "$" sign (no quotes), or for some reason the MAC addresses of both your Airport and Ethernet chips on the MacBook Pro aren't cleared by the router. If you have MAC filtering enabled on the router, disable it, or if you must press some handshake button on the router, first disable Airport on your MBP, then presss the handshake button on the router, then enable Airport on the Mac again.
My money's on the MAC address filtering, though... There could be a certain number of possible MAC addresses the router can accept, and adding new devices in the household may have pushed your MBP out of the winners list somehow.

Brand new ipod touch suddenly stopped working. please help!

I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!

That sounds like a mechanical problem. You might want to insert and remove the headphone plug several times and see if it fixed the issue. If it does not, call Apple. 800-275-2273 in the U.S.A. and I think Canada.

Lost all ability to connect to internet - Please Help!!

This evening, opened my MBP 2010 and found that my networks will not connect to internet. It says I'm connected to wifi but nothing will load, no apps that require network connection, safari, nothing. Tried ethernet cable which says connected with DHCP when I'm looking at network prefs, but no connection of any kind. I have a Verizon Fios router with Time Capsule (most recent version from Jan 2012) creating a separate network and a AEBS and Airport Express extending that network throughout the house. No problems of any significance (that couldn't be solved with turning router on and off) in the past. Of note, my wife's Macbook Air (which I'm typing this email on) is having NO problems connecting to either the Verizon network or the Airport network. On my MBP, I get neither. I have tried deleting the networks from Network Prefs and adding back but they just will not connect. Is there a way to completely reset my network prefs and start over? Do I need to do that? How can I have one Macbook that connects to everything and another that can't connect to anything. Both are running 10.7.4 and have similar software installed. I tried booting in SAFE MODE and get the same results. I even get the exclamation mark inside the wifi symbol on my menu bar for both of them. WHAT THE HECK is going on??!!? PLEASE HELP!!!

OK, I understand that you can connect to the Verizon router using an Ethernet connection and wireless does not work.
I also understand that you have deleted all of the network listings in System Preferences > Network > WiFi > Advanced.
Please check again to make sure that all of the listings are cleared out. Be sure to click OK and then Apply when you do this.
Next, open Macintosh HD > Applications > Utilities > KeyChain Access
Look for any listing with the name of the Verizon wireless network. Click on that listing to highlight it, then click the Delete key on your Mac.
Then do the same for any of the wireless networks that are provided by the Apple devices.
Close KeyChain Access and restart your Mac.
See if you can log on to the Verizon wireless network now. You should be asked for the password to connect, if you successfully deleted the old networks and the listings for the password in KeyChain Access.

All plugin in photoshop cs6 cannot connect to internet, please help.

at first time I use photoshop, all extension like kuler, blendmein, is working fine. but a week later those plugin can't access the internet.
I've reinstall photoshop but it's not working. please help. I really need those plugin for my work.
Thanks.

Hi Mylenium , thanks for your reply.
I give you screenshot about what happend to my photoshop, kuler plugin said so, but if i open blendmein plugin it only show white blank in the plugin.
for my internet connection I'm using adsl cable modem and wifi router. same connection that I used to use.
i'm using ASUS A46CB, core i5, 4gb ram, nvidia gforce 740m and windows 8.1 pro. I really frustrated because of this.

Brand New mobo (P6NGM) with IRQ Conflicts, PLEASE help

I've posted multiple times in another well respected PC forum and have not resolved my issue yet. Would GREATLY appreciate assistance.
Here's my story and attempts:
I'm building a new PC for my parents:
mobo: MSI P6NGM
cpu: Pentium dual core e2200 (800fsb)
memory: 2g DDR2
video: Radeon 9600PRO 256MB PCI-E
I'm having problems in Device Manager.
the modem (Smart Link 5k Voice Modem) and something called the NVIDIA nForce System Management Controller both have a yellow-exclamation point on them and when I looked at their properties\device status says:
Quote
This device cannot find enough free resources that it can use (code 12).
If you want to use this device, you will need to disable one of the other devices on this system.
I have all of the current drivers and latest BIOS installed (and confirmed).
I believe it's telling me I have an IRQ conflict and when I looked at the Device Manager \ Resources by Type, it tells me that there are 3 devices on IRQ 7, 2 devices on IRQ10 (my PCI-E video card and the 56k modem), and 2 devices on IRQ11 (the NVIDIA nForce PCI System Management).
I did a google search and tried disabling the com ports 1 & 2 (but could only find & disable com port 1)
but this didn't improve the problem.
I also tried un-plugging 2 front USB-2 ports from the mobo.
no improvement there either.
meanwhile, IRQs 2, 3, 4, 9, 14, and 15 are empty. Is there any way to assign to these?
Please help. I just built a dual core AMD with another MSI mobo for my daughter last month and didn't have any issues with it.

yes, i tried switching to the other PCI slot (this mobo only has 2). no improvement
Last night, I also tried disconnecting everything (3 USB ports connected to the mobo) and performing a fresh install of XP. I was extremely disappointed that this didn't work either.
I also tried unistalling all of the devices on IRQ10 and rebooting with IRQ10 Reserved (so all of the devices would be assigned to something else). Then I uninstalled the modem again and enabled IRQ10, hoping that everything would have been assigned elsewhere and only the modem would be assigned to IRQ10 this time.
NO LUCK!
I've NEVER had so much difficulty with IRQs, and only installed 2 devices: the PCI-E video and a PCI modem.

Brand new macbook with really slow internet all of a sudden? I have etrecheck please help!

Hey everyone,
My macbook air is just over a month old and has been working great until this week.
Weird things...
Firstly. I turned it on one day and it came up with an error saying my ip adress has been used by another device
Secondly. Random screen saver comes on when i have not changed any settings
FInally. My internet is ridiculously slow. The internet pages need to be refreshed constantly and half the time load after 10 mins or not at all.
My wifi is connected to my iphone which i have been using as internet as the speeds on that are not affectd.
I change my DNS to 8.8.8.8 and did not allow ipv6 with a restart and cleared cache like other forums recommended. Still did nothing but here is an etrecheck report.
Hardware Information:
MacBook Air (13-inch, Mid 2013)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 2 days 2:21:16
Disk Information:
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 120.47 GB (52.45 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader 32.03 GB
DIGI CAMERA (disk2s1) /Volumes/DIGI CAMERA: 32.02 GB (31 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt     (0.0.67)
Problem System Launch Daemons:
[System]     de.novamedia.nmnetmgrd.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[System]     com.adobe.fpsaud.plist 3rd-Party support link
[System]     com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System]     com.divx.dms.agent.plist 3rd-Party support link
[System]     com.divx.update.agent.plist 3rd-Party support link
[System]     de.novamedia.VodafoneDeviceObserver.plist 3rd-Party support link
User Launch Agents:
User Login Items:
iTunesHelper
uTorrent
Vodafone Mobile Broadband
VMCStatusMenu
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting:     Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts:     Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver:     Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate:     Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer:     Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard:     Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link
DMSLaunch:     Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office
Microsoft Graph:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register:     Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate:     Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
DivX Converter:     Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link
DivX Player:     Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
    6%     uTorrent
    3%     Safari
    2%     WindowServer
    1%     Dock
    1%     Vodafone Mobile Broadband
Top Processes by Memory:
164 MB     Mail
131 MB     com.apple.IconServicesAgent
127 MB     Safari
102 MB     QuickTime Player
98 MB     WindowServer
Virtual Memory Information:
705 MB     Free RAM
1.77 GB     Active RAM
948 MB     Inactive RAM
625 MB     Wired RAM
603 MB     Page-ins
0 B     Page-outs

Tamara wrote:
I'd also suggest checking to see if you're in Airplane Mode (under Settings).
Or looking in the upper left of the screen for an airplane icon.

Acquired apple id. new iphone4. cant connect to internet?

purchased iphone4. Acquired Apple ID. Why can't I connect to the internet?

Corben:
You really need to provide more information. We are just other users in these forums and not mind readers.
Are you new to the iPhone and using Apple products? Are you syncing the iPhone to your computer and is it a Mac or a Windows machine? What version IOS is on the iPhone? Do you have WIFI turned on and are you in a WIFI area?
The more information you supply, the more of a chance we can help you solve the problem.
Acquiring an Apple ID has nothing to do with your phone's ability to connect to the internet.

Cant connect to database please help newbie here

I am very new to oracle and have just installed oracle database 10g express beta. The problem is when I log into the homepage nothing happens. It just goes back to the log in screen again. I have tried using the wrong password and it gives me a error message. I have also gone through SQL and it says i'm connected.But I can't get the icons to come up after logging in. Any help would be greatly appreciated

Welcome to Oracle.
Similar problems to yours have been reported on the forum.
The first seemed to be being caused by ZoneAlalrm - see Database home page will not load whilst ZoneAlarm Pro is running
The second seemed to occur if the user was connected to their corporate network via VPN - see Database Home page / VPN's
Let us know if either of these helped

I cant connect to itunes. please help me..

i can't connect to itunes. only sometimes but when it does connect, my sister's name shows up. how do i fix this? when i went to settings>general>itunes wifi sync, it showed this... this is my sister's itunes library account name, i dont remember myself changing anything.. anyone please helppppp

yes i have my own itunes.. i went to general>reset>reset all settings.. it shows this now.. i THINK my phone is not connected to my sister's itunes anymore. but my problem now is that my phone can't connect to itunes..

Brand new macbook- cant connect to internet. Please help!

Similar Messages

Maybe you are looking for